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AC Repair FAQ: Why Do I Need Refrigerant Top Offs?

May 11, 2021

One question we hear from Los Angeles homeowners is about refrigerant charge-up, top off, or refill services.

There is really only one scenario where this question comes up, and it’s with a broken AC in need of repair. Many of our customers have had a faulty AC quickly solved by a technician “topping off” the refrigerant in the system. However, this quick fix is just a band-aid solution. Worse, we can guarantee that you’ll need another refrigerant top off service again in the future.

Why Does Refrigerant in AC Need A Top Off?

Your air conditioner contains refrigerant that recirculates through components to provide you with cool air. All air conditioning systems have an ideal quantity of refrigerant required to function as expected. You’ll encounter problems if you have too much or too little refrigerant in the system. 

It’s important to remember that AC refrigerant is not a fuel nor is it akin to a battery charge. You will not need to fill up your refrigerant every year in order for it to operate.  

AC refrigerant is more like the air inside of a tire. Tires don’t work well when they are low on air pressure, and over inflating tires can cause damage as well. You need just the right amount of air pressure. If there is a tiny leak, filling a tire up with plenty of air can give you just enough of a safety net to get to a repair shop. And once you’re there, the mechanic can either patch your tire or recommend a replacement.

Air conditioners, too, can get leaks. Leaks are a common side effect of system wear and tear. If the refrigerant in your system is low, it’s a sure sign of a leak. 

HVAC professionals have many methods to locate the leak, but occasionally the leak could be in a location that’s difficult to reach or in a component that cannot be repaired and must be replaced. Topping off your refrigerant is a stopgap to get the system cooling again but beware – because without repairing the leak, your system is actively losing refrigerant. 

Ultimately, it’s critical to deal with the root cause of the problem by sealing the leak or replacing the component. Otherwise, you will need a refrigerant top off again and again. 

What’s So Bad About A Refrigerant Top Off? 

You might be in conversations with an air conditioning professional that wants to repair your system, when you just want to pay for the refrigerant top off. Rest assured: repairing the leak is the way to go.

If you’re only topping off the refrigerant and not repairing the leak, it’s only a matter of time before you’ll need to call the technician back out again to charge up the system with more refrigerant. If the leak is microscopic, the refrigerant will leak slowly. Larger leaks, the chemical will dissipate quickly. Repairing the leak is the best way to protect your comfort – and your wallet. 

Also, refrigerant fluctuates in pricing. This is particularly true if your AC was installed over 10 years ago and uses a specific refrigerant blend called R-22 (or better known as the brand name, Freon®). The federal government has discontinued the import and production of R-22, making it more scarce to find and thus, more expensive. That can make your regular refrigerant top off a pretty spendy repair. Read our Homeowner’s Guide to the Freon Phaseout for more information. 

Call Brody Pennell to Solve Your Refrigerant Leak

Our team is adept at finding and sealing refrigerant leaks. We are up-to-date on the latest technologies available, which translates to fast and affordable AC leak repairs for Los Angeles homeowners. We also offer AC maintenance services which includes a check on your refrigerant charge. That means we can catch and repair any leaks before they cause real problems for your comfort. And in the case your system is beyond repair, we can provide a quote on an AC replacement. We’re here to help – contact us anytime.


About The Author

Brody Pennell

Since 1945, Brody Pennell Heating & Air Conditioning is the committed to helping homeowners in the greater Los Angeles area experience total home comfort. In 2021, the readers of the Los Angeles Times voted Brody Pennell the Best HVAC Company in the area.

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Louis did an excellent job at explaining and showing us photos of our broken/old heater and air conditioning unit. He also explained how the additional damage surrounding areas was caused. He answered our questions and was very cordial.
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Juan Molina, my Technician, was very professional. Juan gave my Payne system a through inspection, changed my filter and , clearly explained the condition & limitations of my Payne HVAC system. Which I appreciated. Juan was very professional and personable. Very happy and will be asking for Juan when my maintenance appointments come up! He was a pleasure to deal with. Very conscientious & professional.
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He was able to change the part and fix the issue in 1 hour.
I would recommend his services anytime.
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Oscar from Brody Pennel was great! Walked me through everything he was doing and was very knowledgeable.
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Jonathan went over the top in examining my new HVAC to make sure everything was working properly. (It was!)
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We had the pleasure of having Brody Pennell Technician, David Mares, perform our annual Comfort Club heater inspection. David’s review found carbon monoxide levels at the heating units and vent locations. He called his field supervisor, Kyle Rudolf, and requested his presence to further assess our system. Kyle performed a thorough inspection of the heater interiors with a digital borescope and captured images of locations that showed where leakage was occurring. He recommended replacing our system due to its age and explained our options. Both David’s and Kyle’s thorough information, explanations and politeness made our choice of replacing our system an easy one.

The crew of Frank Trejo, Jesus Farias and Edwin Cabra performed our installation. They were extremely diligent about keeping our residence clean and placed protection tarps
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It was a pleasure to have Brody Pennell perform our installation with their great crew. We feel fortunate having such an outstanding company taking care of our HVAC system.

New Review - 3/12/25

Brody Pennell technician Alberto Montalvo performed the service for our heat pump system this morning, 3/12, and did an excellent job. Upon completion, he explained everything that he did and also took the time to show photos detailing the condition of the system. He also provided an option to help prolong the life of our heat pumps. Alberto is extremely polite, knowledgeable and a great asset to Brody Pennell.
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Justin and Marcus were excellent. They were clear and concise about the work they were doing and what needed to still be done.
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Chris did a great job! Thorough and very courteous. Will definitely ask for him next scheduled service !
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Alejandro Amaro is a fabulous tech! He arrived on time, spent an hour and a half thoroughly inspecting and testing my entire HVAC system. He is polite, knowledgeable, and thorough. Thank you for sending Alejandro. J. Grant
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David is an excellent technician and addressed all our questions and concerns. He did very through work, and I would highly recommend Brody.
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Anthony Manzo Daniel B completed an exemplary job. They arrive a little early, walked through the process and I brought them to the roof. They were very respectful of our home with appropriate covers to the floor and transit areas. The installation was spot on, the new is a little smaller and we discussed Brody Pennel minor touch. Given I painted the entire home, I thanked them and noted I complete the touch up. The new a/c is amazing - quiet, purifies the air, changes the room temperature in less than ten minutes and I suspect the energy use will be substantially less because of the attached information. Thank you for Anthony and Daniel. The best!
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They were polite, professional, and knowledgeable. They showed up on time and were easy to communicate with.
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The technician (Giovanny) was terrific— very knowledgeable about our problem and our complicated heating/AC system. He finished the job quickly and.the charge was reasonable. If we have problems again, this is the company I will call. They have interesting subscription plan that ensures regular maintenance and lower costs in case of trouble. We’re giving serious thought to sign signing up for that.
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Good quick service
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Outstanding attention to detail and application of what was needed to help get my system up and running. Conducted all of interaction with professionalism and friendliness. Outstanding field op.
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The gentleman Brody sent was personable, timely and knowledgeable.
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Marco was a very nice man and great at his job.im glad I called them and the service was quick no complaints and will definitely refer someone who is in need of their help
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I would highly recommend the services by this company! They answered the main phone line after normal business hours, they were polite & prompt. The technician arrived and was friendly, thorough, efficient and repaired the problem quickly. I give them a ten star!!!
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My Brody Pennell technicians Ruben M. did a fantastic job today on servicing my heating unit. He arrived on time and was very professional. He worked quickly and efficiently. Overall, a great job.
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Jeffery Orellana was excellent and did a great job. We will use him every time now.

May '24 We just had them replace our entire HVAC system at our commercial warehouse and they did a fabulous job. Mike I was very attentive to every detail and to all of my concerns. Raul I was the one who truly made the integration smooth by going above and beyond. Them and Pablo P, Segio S and Nathan C, all really cared about taking good care of my place. They're expensive but they're worth it. 5 more stars!

Anthony Contreras is a great service technician! He cares! Thank you!
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Alberto M. was great! He has a pleasant demeanor, answered all my questions, and I was comfortable letting him do his job in the house while I worked at my desk. He showed me everything he worked on afterward and I'm happy and impressed by his work ethic. Satisfied customer. :)

Oh, and I live in and take care of Renee R.'s house currently so this review is in place of her.
Oscar Ortiz was very polite, professional and was able to quickly identify and address the issue we reported. Thank you Oscar for your great service!
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Giovanna was excellent and the work got done very well. Thank you very much! :)
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Had a new unit installed last year. Anthony C. and the team came back to check on it today. Took lots of photos of the unit on the roof, and did a good job explaining everything going on with my system. A+
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Juan Molina and Daniel Real were very responsive, on-time, and did a good job fixing my probem.
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Prompt report, thanks. Thorough, personable and professional.
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Rene did an amazing job!
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We used Brody Pennell to install new air ducts. Ashton was very professional and knowledgeable and explained everything thoroughly. The technicians Jose Rivera and Alessandro Ajtun did an excellent job. We are very pleased with the quality of their work.
Response from the owner:Thank you for your detailed and kind feedback! We are delighted to hear about your positive experience with Ashton K., the installers, and our team. We appreciate your recommendation and are glad to know that your furnace is working perfectly. Your satisfaction is our priority!
Giovanny is a fantastic HVAC Technician!
He knew exactly what was the problem and had my system up and running perfect.
I only want Giovanny at my next service call.
He will become your best Technician i know that .
Thank you.
Response from the owner:Thank you, Jay, for your kind words about Giovanny; we're glad to hear he provided excellent service and we'll be sure to have him assist you on your next call!
Marco was very thorough and was great at explaining what needed to be done.
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What a professional service tech. I wish everything in life was this easy. Just excellent by every measure.
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Ivan was exceptional! Explained everything in detail and was very professional! Signed up for maintenance program! Highly recommend and satisfied with service!
Response from the owner:Thank you for recommending our maintenance program! We appreciate your kind words and are glad to hear that Daniel B. provided exceptional service.
Just completed installation of new Carrier Furnace & AC units. The installation team arrived on time, and brought in additional team members to ensure they finished the job on time. Outstanding professionalism was demonstrated by Mike I., Raul I, Diego B., Alberto H., Ben T., and Rafael A.

Very pleased with Brody Pennell based on this interaction.

UPDATE: Called Brody Pennell when another furnace needed replacing. The quality and professionalism they demonstrate is well worth it. Again, work was completed on time, and they left everything they touched in better shape than when they found it!
Response from the owner:We are so grateful for your detailed feedback and are delighted to hear about your positive experience with our installation team. Thank you for choosing Brody Pennell!
Leo H. & Justin U. help resolve a technical issue with my AC with great service!
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Kevin lopez provided an excelent service, explained everything well, he is knowledgeable and professional.
Thank you Kevin.
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Jason was fantastic! Friendly, thorough, and on time. I highly recommend Brody Pennell.
Had my scheduled maintenance today. Kevin came out and was great - super professional, knowledgeable, etc. Had a sleeping baby at home and he did the whole thing super quietly as well! Thanks Kevin!
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Ivan was great. He came out and got our system up and running. Then he took the time to explain exactly what he had done and gave us options moving forward.
Response from the owner:Thank you, Robert! We're glad to hear Ivan was able to assist you effectively and provide clear options for the future. Your feedback means a lot to us!
Showed up on time and were professional.
Identified issues with the system that former HVAC contractors never mentioned
Response from the owner:Thank you, John, for your kind words about our team's punctuality and professionalism; we appreciate you recognizing their efforts in identifying those important system issues.
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