Reviews

New heat pump installed today. Friendly, efficient, knowledgeable crew

We have been customers of Brody Pennell for over 20 years, and they have consistently delivered impeccable service. Our service technician, Joshua is informative and very knowledgable.

Their maintenance program removes the uncertainty of remembering when our filters need to be replaced, and it gives us great confidence knowing our units are being cared for regularly.

Excellent and knowledgeable service

The technicians were excellent in their work as well as very attentive to my questions. They were considerate, clean, patient and kind.
As well, my contacts with the office personnel were treated with seriousness and concern and I felt personally valued as a customer. Thank You, Brody.

I had my air unit serviced by Daniel Bautista and he did an amazing job! He had great communication and attention to detail while servicing our units. I will definitely continue to use Brody Pennell for future services.

David and Fabio were excellent. Extremely thorough and knowledgeable. Communicated very well. Very happy with the service they provided.

Doing business with this company was excellent from the beginning to end. Had a HVAC installed and from the time they came to check it out, to give estimate to the instillation was top notch.. I’m recommending them to any one who needs AC service.

Tristain and Oscar were awesome! Tristain took the lead explaining everything as he went and thoroughly answering all of my questions about how the system works including what happens when there is smoke from fires all the way to how to use the remote control better. Cant imagine two more professional and hardworking representatives for the company. I am a fan and will look forward to highly recommending the company to my neighbors and friends.

Ruben was professional and courteous. He was efficient and answered all my questions. I would highly recommend Ruben for future appointments.

Outstanding professional service. The members of the office staff, as well as the service technicians, are courteous, professional and friendly. Joshua was the technician who serviced our units today-He explained every detail to us which we greatly appreciated!

Justin
Was on time and professional- helpful- so helpful and would use this service agaiain!
Justin also is very thorough and even gave me helpful solutions to other issues in my house

Renee came on time, was very efficient and explained everything in detail. Would recommend.

They were very professional, prompt & courteous.

professional, thorough, courteous

Juan did a very thorough job checking out my system. He was the first tech to tell me that dog pee on the outside unit can severely damage the unit. I have an annual contract w Brody Pennel

Amazing service. Late at night came in under an hour and evaluated and solved issue. Alan was great !!!!!

Thursday Josh came to do maintenance on our system. He was polite and pleasant from the ring of the doorbell. I had questions and concerns and he explained it all in layman’s terms. He was neat and careful when he moved about the house. I have been with Kahn since 1971 so I was hesitant when they took over the company. Brody Pennell heating and air condition proved to me I am in good hands.

Manuel Barrios was extremely professional, courteous and an expert when it came to my AC maintenance. He was very clear and thorough in all his explanations. I will continue to use Brody and their team of experts.

Amazing! You just won a new customer for life!
We called our previous company to come out and they couldn't send anyone until tomorrow. Brody had someone here within a couple of hours and an hour later everything is working beautifully. Misael, the technician was super professional and SO nice.

Really comprehensive work. Professional, efficient, and straightforward. Delivered on what I asked for and helped me to understand what I needed to fix my hvac issues

What a great company. Efficient, excellent customer service, fair prices, professional. Sent us a text to remind us of our appointment and the day of sent a text that they were arriving within 30 minutes with a photo of Shawn Flores and a small bio on their employee. Shawn was pleasant and extremely through. Very satisfied with Brody Pennell.

Great service prompt and professional

Louis and Ashton were prompt, knowledgable, and an all-around great help! Looking forward to working with them in the future.

Anthony Manzo did an excellent job. Very patient

Great customer service. Daniel B. did a great job. He explained all my options and answered all my questions about our a/c system. He was friendly, came on time and did his job with efficiency. I will recommend Daniel B. and Brody Heating, Air and Electrical Contractors Inc. to friends and family.

I was 'delighted' with Jesus Romo's service, for my HVAC system.... He was knowledgeable, questions asked and answered,....
He was personable & explained everything he did.... Even some 'NEAT' photos were obtained.. A NEAT/ORGANIZED, INDIVIDUAL..... A good representative from
Brody Pennell Heating & Air Conditioning......

Top notch service @ a top notch price
Personable and informative technician who is experienced and efficient

Great service, Timothy was competent professional and friendly

Ruben was on time, polite and very clear in his explanation of what he was doing. He was also very neat.

Both Rosendo and Gerson did a great job. They were professional, knowledgeable and very experienced. To address the load-bearing concerns of the existing deck, they added extra support underneath to strengthen the area. I appreciate their genuine concern for the owner and their commitment to doing what is best for the owner.

We had a wonderful experience with our technician David Escamilla from Brody Pernell heating and air conditioning co. He was thorough, left everything immaculate and was very knowledgeable. Would recommend him highly

Knowledgeable technician.

The service and professionalism from all of the techs in this business, is just genuine. Ruben Medina was thorough, careful, detailed and informative. He even convinced me to get in their membership plan for repair discounts and biyearly HVAC maintenance. I have only used this company for my HVAC services and I recommend it 100%. They presently have a discount for maintenance service. Take advantage.

Very well done

Our a/c technician Joshua was extremely knowledgeable and most definitely an asset to the company. He gave us the diagnosis and information we needed to make our decision of repair versus replacement. The price for the call was exactly what was quoted, no upselling. I would definitely use and recommend this company again

Cesar Corrales was extremely capable, professional, and pleasant and did a great job. It was a tough job and he did a great job of it.

Outstanding in every way , technically, courtesecy, helpful. Perfect.

Misael was fantastic at diagnosing the issue with my HVAC. He was also very helpful and explained the issue very clearly. Highly recommend!