HVAC Flat Rate Pricing

At Brody Pennell, we’re not in the business of giving customers the runaround. If we were, we wouldn’t have been in business since the ‘40s. Instead, we put all the cards on the table, because that’s what professionals with integrity do.

Why should you pay more if we take longer to repair a part or install a new HVAC system? Likewise, how can you know what an “unexpected emergency” or “extra repair” should cost? With Brody, you don’t get any surprises or extra costs. We charge a flat-rate for all of our services. It’s all part of our award-winning customer service.

For our dedication to running a reliable and professional HVAC dealership, Carrier has honored us with the President’s Award 12 years in a row. Only the nation’s top Carrier dealers are given this award and it’s not for hitting sales quotas. The President’s Award is given to Carrier dealers that are committed to operational excellence, business effectiveness and cutting-edge services.

How much does a check-up cost?

Our one-time maintenance inspections are $139 for a single system.

What’s the cost to just come out and tell me what’s wrong?

Whether you need comprehensive diagnostics or are looking for a second opinion, you shouldn’t have to pay an arm and a leg for it. For non-maintenance agreement residential customers the cost is $95. For maintenance agreement customers the cost is $85.

The Clarity of Transparency

How many times have you called out a contractor to visit your home for an inspection or repair and been left in the dark? This crooked practice is a sure way to sever customer relationships and run a business into the ground. It’s your home and your finances, you should know what you’re getting BEFORE a contractor starts a project.

Our technicians have nothing to hide. We’ve had our current team of technicians for over 10 years because we know that they are committed to performing quality work with integrity. We know what we’re doing, we charge a fair rate, so we have nothing to hide. We explain the service we are about to provide and the price before we do any work. We know we don’t have to cut any corners because we know that our customers are loyal and that our work speaks for itself.

Our Commitment to Professionalism

Customers get to feel our commitment to professionalism in every interaction. Whether it’s the collared shirts we wear, the thoughtfulness of wearing shoe covers whenever we enter their homes or the background checks and drug tests that we use for all of our employees, we hold our business to the highest level of integrity.

Our flat-rate pricing is simply a continuation of this commitment. It’s our courtesy to our customers to always go above and beyond to give them the best possible experience.

Fast and Reliable Services

Why should you pay extra for slow service? Likewise, you shouldn’t have to “save money” by getting a rushed job. At Brody, we equip our trucks with every tool and part imaginable to save you time. We also charge by the job, not for parts and labor. That way, you’re paying for a quality repair, maintenance check or installation. You’ll never pay for anything more, or receive anything less!