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Signs of AC Wear & Tear and When to Schedule Professional Maintenance

March 27, 2024

As the seasons shift and temperatures climb, the silent guardian of our comfort—the air conditioner—begins its tireless work. Yet, like all mechanical systems, AC systems aren’t immune to the wear and tear that time and usage inevitably bring.

Recognizing the early warning signs of a system under strain can be the difference between a simple maintenance check and a costly emergency repair. From understanding the pivotal role of air filters to ensuring the proper function of condensate drains, proactive AC care ensures your system runs efficiently and effectively. 

Spotting Early Signs of AC Wear & Tear

As your air conditioning unit ages, it’s essential to stay vigilant for early signs of wear and tear that could signal the need for professional intervention. These signals range from the audible—an increase in unusual noises—to the tactile, such as a decline in airflow and cooling efficiency.

Homeowners may also notice a concerning upward trend in their energy bills, a direct indicator of an AC struggling to maintain performance. Furthermore, frequent cycles and difficulties in managing indoor humidity levels often point toward systemic issues within the unit.

On closer inspection, visible damage on the AC itself can speak volumes about its condition. Identifying these early warning signs is critical in maintaining a comfortable, energy-efficient home environment.

Understanding Unusual Noise Levels From Your AC

Unusual noise from your AC unit is a red flag that shouldn’t be ignored. Sounds such as grinding, squealing, or buzzing usually indicate problems with internal components like the compressor, fan motor, or loose parts that require immediate attention.

Such auditory signals serve as an early alert system for homeowners, urging them to seek professional maintenance. Delaying can transform simple repairs into costly, extensive problems that disrupt the unit’s efficiency and longevity.

Identifying Reduced Air Flow and Cooling Efficiency

A noticeable decrease in airflow from your AC vents is a telltale sign that something may be amiss with your system. This reduction often signals blockages or damage in the air handler, ducts, or even issues with the fan itself, all of which can severely impact the unit’s ability to cool your space efficiently.

Similarly, if your room takes longer to reach a comfortable temperature, or if certain areas remain warm despite a running AC, you’re likely facing cooling efficiency problems. These symptoms may hint at a refrigerant leak, poor calibration of your thermostat, or even accumulated dirt and dust within the system, requiring a professional’s touch for accurate diagnosis and resolution.

Recognizing Spikes in Energy Bills as a Warning Sign

When your monthly energy bills begin to climb without a clear cause, it’s a glaring sign that your air conditioning system might be laboring harder than it should. This increase often stems from decreased efficiency due to wear and tear on critical components like the compressor, air handler, or even the refrigerant levels.

An air conditioner straining to maintain cool temperatures uses more electricity, which, in turn, reflects on your energy bills. This scenario underscores the importance of prompt maintenance to address underlying issues, ensuring your system operates at peak efficiency and keeps costs manageable.

Noticing Frequent Cycles and Its Implications

Observing your AC unit cycle on and off more frequently than usual may seem like a minor inconvenience, but it often points towards more significant issues. This could be a sign that the air conditioner is overworking due to inefficiencies, and struggling to maintain a stable temperature within your home.

Such erratic behavior not only stresses your HVAC system, potentially leading to costly emergency repairs but also impacts your comfort levels. Proactive maintenance ensures your unit maintains a consistent cooling cycle, contributing to prolonged efficiency and system health.

Experiencing Issues With Humidity Control

Struggling with indoor humidity levels is a clear indicator your air conditioning system may not be functioning correctly. High humidity inside your home can point to issues with the AC’s dehumidifying process, potentially involving the compressor or evaporator coil.

Moreover, if you start noticing musty odors or the presence of mold around your home, it’s time to consult with a professional at Brody Pennell. These signs suggest the AC is failing to adequately remove moisture from the air, an essential function for maintaining both comfort and indoor air quality.

Seeing Physical Damage on Your AC Unit

Physical damage on your air conditioning unit serves as a glaring beacon that maintenance can no longer be postponed. Dents, leaks, or visible corrosion on the fins, pipes, or the outdoor condenser unit indicate the system has faced external or internal stress, compromising its efficiency and potentially leading to more severe issues down the line.

A cracked hose or a bent fin might seem minor, but such damages can drastically affect the unit’s ability to cool your space effectively. These physical signs necessitate a professional inspection to prevent further harm to your system and ensure it operates at optimal levels, safeguarding your comfort and investment.

Hiring a Professional for AC Maintenance

Embracing the expertise of a professional for AC maintenance marks a pivotal shift from the do-it-yourself approach to ensuring your system operates at its peak. A professional inspection goes beyond surface-level troubleshooting to uncover hidden issues, providing a comprehensive health check that could avert potential system failures.

Regular professional maintenance not only fortifies your AC’s efficiency but also extends its useful life, safeguarding your comfort and investment. This approach underscores the value of experienced technicians in maintaining optimal air conditioning performance.

How Regular Professional Checks Extend AC Life and Efficiency

Regular professional checks on your AC system play a vital role in extending its operational life and maintaining its efficiency. These inspections help catch minor issues before they escalate into major repairs, ensuring that every component, from the evaporator coils to the ductwork, functions as intended. This proactive approach not only preserves your system’s peak performance but also minimizes energy consumption, leading to lower utility bills and a reduced carbon footprint.

Technicians at Brody Pennell Heating & Air Conditioning have specialized training and possess the ability to fine-tune your AC system, optimizing its performance and preventing unnecessary strain on its components. 

Through tasks such as calibrating the thermostat, checking refrigerant levels, and ensuring the electric motors are well-lubricated, they enhance the system’s efficiency. Consequently, regular maintenance extends the lifetime of your AC, maximizes your investment, and ensures consistent comfort in your living or working environment.

We Are Your Trusted AC Professionals!

Recognizing the early signs of AC wear and tear, such as unusual noises, reduced airflow, spikes in energy bills, frequent cycles, humidity control issues, and visible physical damage, is crucial for maintaining a comfortable and efficient home environment.

Scheduling professional maintenance, especially before the winter months or in the off-season, can provide significant benefits such as reduced wait times and potential cost savings.

By identifying when DIY fixes are insufficient and seeking expert intervention, homeowners can extend the operational life and efficiency of their AC units, ensuring peak performance and comfort while safeguarding their investment. Call the experts at Brody Pennell Heating & Air Conditioning today! 


About The Author

Brody Pennell

Since 1945, Brody Pennell Heating & Air Conditioning is the committed to helping homeowners in the greater Los Angeles area experience total home comfort. In 2021, the readers of the Los Angeles Times voted Brody Pennell the Best HVAC Company in the area.

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Gerson C.
1715217876
I wish I had taken down the name. It was either Rene or Ruben. Great service agent. Very professional and courteous.
Hadi T.
1715216447
Daniel B. provided me the best service I’ve had thus far. Patient, helpful, super polite, very respectful of my home. It’s people like this that will have me continue to use Brody pennel. I highly highly recommend him and them as a company.
Cathleen H.
1715212052
David M. Just came for my first service with Brody Pennell on my HVAC system. He was polite, informative and extremely thorough. Cleaned the equipment thoroughly and made recommendations. I’m always hesitant when using a new vendor on my home but he was very respectful and on time. Highly recommend.
Nico P.
1715209749
James H. and David E. are incredible professionals. It’s hard to exceed expectations in terms of customer care from Brody Pennell, but James H. and David E. have done it! The semiannual inspection of my HVAC system was very thorough, and they went through every single finding, explaining its meaning. They were also courteous and respectful, and left the areas they worked in cleaner than they were before they came. I’m so impressed with them!
Stephen R.
1715209168
Anthony Manzo Angel Ortiz were the best. Thorough and knowledgeable and friendly. Couldn’t be happier.
Volto U.
1715208658
Mike, Ravi, Brian and Ken were excellent. I've been a customer for decades
Craig W.
1715206765
Juan deJesus. Quick, efficient and nice dude
Robert S.
1715195970
The person jwho came to our home was Juan Rincon. He was able to explain to me what was done for maintenance. He was personable and very pleasant. His partner was Juancha. He was equally pleasant, helpful and efficient.I can recommend these men and the company they work for without reservation.
Lisa F.
1715195697
James and David E were fabulous! So sweet and explained in detail all they were doing! Feels like I made 2 more friends!
Jennifer M
1715119699
Juan Molina Was very thorough in our maintenance. This is the first time we’ve had such a detail oriented technician out to our property. Very pleased with his services.
Blanca H.
1715119068
Juancho and Marcos was great
brian H.
1715115854
Mike I, Raul I, Enrique L, Danny P and Brian G were the crew that came to replace our ductwork and install a new furnace. They were very professional, they worked quickly and cleanly, and were respectful of my home and neighbors.
Marco L.
1715109591
Daniel B y Daniel A fueron muy amables y hicieron su trabajo muy bien!
Sally S.
1715097314
Service Request Commercial Visit HLB Lighting Design Culver City CA- by Anna Ballard Executive Assistant Operations HLB Lighting. I adore the team of JAMES and MAURICE! James and Maurice, they are professional, attentive knowledgeable and shared each step of the progress with photos and detailed information. They listened carefully to my many many questions and provided expert guidance throughout the entire service visit the air units are purring wonderfully and I appreciate their time and work! Looking forward to the their return in 6 months
Sherry O.
1715091169
Juancho did a very thorough job.
Beverly S.
1715061687
Juan Molina provided a thorough explanation of the process for installing a new HVAC system in my home. He detailed costs for replacing the current unit and a specific time frame. Brody Pennell has a true professional in this man. He is an excellent representative of your company. Good job Brody Pennell!Beverly
Katrina N.
1715045644
Christian, Alex, Jose and Diego installed a new unit in our place last week. We're happy with their work. It took some time, but everything was well organized and went smooth. It makes sense to notify your neighbors about possible noise and crew working on the roof, especially if the crane is involved.
Jennifer J.
1715044110
Daniel B. Is the best!
Andrew A.
1715044094
Had a great experience working with Kevin.
Nathan P.
1715037019
Really appreciate the team coming out to get the hvac working. Just in time for our newborn baby. Shout out to David E and Anthony 🙌
Dann G.
1715031718
Anthony Manzo and Daniel Alvila were awesome, they did a great job and I recommend them highly
brianca W.
1715030545
Ivan and Daniel B are amazing!
Rosalba A.
1715030203
Daniel Bautista and Ivan Diaz are great !
Steve B.
1715028782
Update:Ariel and Juan DJ just left after thoroughly inspecting and cleaning 3 sets of heating and air systems and had understable explanations for the work being done, really great (5/6/24)Spencer, Mike and Ariel all were exemplarySpencer smartly contacted Mike to ascertain the full parameters of our problem and while waiting initiated with Ariel our condenser maintenance. And Mike presented us with options that satisfied our needs. Great team
Heymann B.
1715027418
Giovanny was professional, timely and very thorough.
Daniel C.
1715025039
Great service today from Leo H and Tristen. Personable, professional, and thorough.
Kristofer
1715024638
Anthony M and David E were very professional and personable.
Christopher L.
1715023799
I just had a service call with Brody and Juan Carbajal was very professional and knowledgeable. He walked me through his process and got the issue fixed within a couple of hours.
Amy Q.
1714848427
On time and very professional as always. Jose was a great representative for the company. Great communicator, very professional and knowledgeable.
James J.
1714783989
Sophie K.
1714780390
Rene did an excellent and thorough job. Jose came to fix AC and did an excellent job as well!
michelle w
1714779433
This is a class "A" team.. Alessandro A, Rafael B, Rosendo V and Brian G... The team was knowledgeable, punctual, professional and high performing. They worked as one unit and removed and installed a 3.5 ton system seamlessly. I would be remiss is I didn't mention the Crane Driver, he is amazing !!!.Alessandro took the time to address additional concerns that my tenant had and even returned to take care of the breaker that tripped.If you need a HVAC system replaced, I would not only use Brody Penell, but request this team!!!Thank you, TEAM A ( Alessandro, Rafael, Rosendo and Brian).
Roberta
1714779141
Our HVAC system was serviced by your technicians Leo H. and Tristen. We were texted to let us know they were on the way and arrived promptly. They were very pleasant, worked rapidly, cleanly and efficiently, and did a most thorough assessment of our system. They then told us in detail all that had been done to service our system and made some recommendations about additional service. It would be our pleasure to have them return to service our system in the future.
Julian Q.
1714775491
Daniel B and Armando, they both did a great job!
JEREMY M.
1714774803
Terrific service, very thorough and professional. Steven Juanes was friendly, clear and meticulous in inspecting and servicing our heating/cooling units. He explained everything in great detail and advised us about further maintenance without pressuring us to get it done. We have a two mini-split units which can be really tricky to work on, but Steven was ultra-knowledgable and took extra time to work on the roof venting/connections. Look no further, this company always delivers excellent service!
sara G.
1714774267
Juan Romo got our A/C up and running and also let us know of any other issues/different solution options! He was absolutely wonderful!
Ronald L.
1714771866
Juan Molina was very Professional and very thorough. Answered any and all questions we had. He got rid of that irritating noise we had and thoroughly clean and put our system together and is in excellent working order.
Bonnie Reuben N.
1714769148
Rene Morales, service technician, was extremely knowledgeable, courteous and constructive. He saw right away what issues need to be addressed with our equipment, and we are in a path to resolve. I would like to have Rene handle our annual maintenance each year going forward
Maria E.
1714765315
Jose CThey make a good job😊
m T.
1714695455
Anthony Manzo any David Mares were great - a pleasure to work with. Knowledgeable professionals and nice guys. They did great work and we will request them for our next service.
Travis W.
1714695371
Ruben and Angel were awesome. Very thorough and professional. Best HVAC gentlemen that I have worked with in quite some time.
Colette D.
1714693875
Marco Ayala did a great job. He was thorough and straightforward.
Carlo
1714691808
Juan Molina was the best, he was detail oriented and clean and fast service.
Julia R.
1714690410
Ashton, Field Supervisor, was great. We trusted his recommendations for a new heating system. He will personally come with the installers to make sure our home is taken care of and everything goes well.He also connected with us personally, so it was an enjoyable experience.Cesar CCesar was excellent. Cheerful, professional, clean, very skilled.He explained how to use our zone system properly. We didn’t know.He re-set things so the system won’t get too hot and we will be safe.Cesar tested everything to be sure it was working well.I give him high scores for customer service.Thank you for sending him right away when our system shut off.April 2024Cesar Corrales came for regular maintenance service. He returned to install a part in the condenser so it lasts longer.With him the first time was Freddy, then Maurice. They also did a good job. They are learning from Cesar.Cesar is extremely thorough, checking every aspect of the system. He and I’m doing a review Freddy even took the top off the condenser and cleaned it out with the vacuum, then hosed it. Amazing!Cesar is so knowledgeable and answers all my questions. He’s also very personable, kind, and has a sense of humor.Cesar is respectful and courteous. He goes out of his way to keep everything clean in the house.I highly recommend Cesar and the people who come with him to learn from him.
Kevin S.
1714684117
Rene Morales did a great job! Got us back and running.
Chuck R.
1714680489
Enrique, Jose and Gerson did a great job installing our cooling on 5/2/24 thank you.Desi Sanchez was very professional and efficient in checking and tuning our HVAC system. He took great care to double check his work and explain what he was doing. I'll continue to use Brody Pennell and ask for Desi for future visits.
Penelope G.
1714679872
Ivan Diaz and David Escamilla were great !
Craig N.
1714676701
Juan de Jesus
Lori M.
1714676526
I’m so glad I found Brody Pennell. Setting up the appointment was a breeze. Rene showed up on time was very friendly very communicative and an excellent worker. He kept me informed on everything showed me pictures of what was on the roof and in the attic. I’ll definitely be using them again.
christopher D.
1714676448
Juan Romo was a professional and broke down everything that was wrong with our unit and how to fix it
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This field is for validation purposes and should be left unchanged.
Gerson C.
1715217876
I wish I had taken down the name. It was either Rene or Ruben. Great service agent. Very professional and courteous.
Hadi T.
1715216447
Daniel B. provided me the best service I’ve had thus far. Patient, helpful, super polite, very respectful of my home. It’s people like this that will have me continue to use Brody pennel. I highly highly recommend him and them as a company.
Cathleen H.
1715212052
David M. Just came for my first service with Brody Pennell on my HVAC system. He was polite, informative and extremely thorough. Cleaned the equipment thoroughly and made recommendations. I’m always hesitant when using a new vendor on my home but he was very respectful and on time. Highly recommend.
Nico P.
1715209749
James H. and David E. are incredible professionals. It’s hard to exceed expectations in terms of customer care from Brody Pennell, but James H. and David E. have done it! The semiannual inspection of my HVAC system was very thorough, and they went through every single finding, explaining its meaning. They were also courteous and respectful, and left the areas they worked in cleaner than they were before they came. I’m so impressed with them!
Stephen R.
1715209168
Anthony Manzo Angel Ortiz were the best. Thorough and knowledgeable and friendly. Couldn’t be happier.
Volto U.
1715208658
Mike, Ravi, Brian and Ken were excellent. I've been a customer for decades
Craig W.
1715206765
Juan deJesus. Quick, efficient and nice dude
Robert S.
1715195970
The person jwho came to our home was Juan Rincon. He was able to explain to me what was done for maintenance. He was personable and very pleasant. His partner was Juancha. He was equally pleasant, helpful and efficient.I can recommend these men and the company they work for without reservation.
Lisa F.
1715195697
James and David E were fabulous! So sweet and explained in detail all they were doing! Feels like I made 2 more friends!
Jennifer M
1715119699
Juan Molina Was very thorough in our maintenance. This is the first time we’ve had such a detail oriented technician out to our property. Very pleased with his services.
Blanca H.
1715119068
Juancho and Marcos was great
brian H.
1715115854
Mike I, Raul I, Enrique L, Danny P and Brian G were the crew that came to replace our ductwork and install a new furnace. They were very professional, they worked quickly and cleanly, and were respectful of my home and neighbors.
Marco L.
1715109591
Daniel B y Daniel A fueron muy amables y hicieron su trabajo muy bien!
Sally S.
1715097314
Service Request Commercial Visit HLB Lighting Design Culver City CA- by Anna Ballard Executive Assistant Operations HLB Lighting. I adore the team of JAMES and MAURICE! James and Maurice, they are professional, attentive knowledgeable and shared each step of the progress with photos and detailed information. They listened carefully to my many many questions and provided expert guidance throughout the entire service visit the air units are purring wonderfully and I appreciate their time and work! Looking forward to the their return in 6 months
Sherry O.
1715091169
Juancho did a very thorough job.
Beverly S.
1715061687
Juan Molina provided a thorough explanation of the process for installing a new HVAC system in my home. He detailed costs for replacing the current unit and a specific time frame. Brody Pennell has a true professional in this man. He is an excellent representative of your company. Good job Brody Pennell!Beverly
Katrina N.
1715045644
Christian, Alex, Jose and Diego installed a new unit in our place last week. We're happy with their work. It took some time, but everything was well organized and went smooth. It makes sense to notify your neighbors about possible noise and crew working on the roof, especially if the crane is involved.
Jennifer J.
1715044110
Daniel B. Is the best!
Andrew A.
1715044094
Had a great experience working with Kevin.
Nathan P.
1715037019
Really appreciate the team coming out to get the hvac working. Just in time for our newborn baby. Shout out to David E and Anthony 🙌
Dann G.
1715031718
Anthony Manzo and Daniel Alvila were awesome, they did a great job and I recommend them highly
brianca W.
1715030545
Ivan and Daniel B are amazing!
Rosalba A.
1715030203
Daniel Bautista and Ivan Diaz are great !
Steve B.
1715028782
Update:Ariel and Juan DJ just left after thoroughly inspecting and cleaning 3 sets of heating and air systems and had understable explanations for the work being done, really great (5/6/24)Spencer, Mike and Ariel all were exemplarySpencer smartly contacted Mike to ascertain the full parameters of our problem and while waiting initiated with Ariel our condenser maintenance. And Mike presented us with options that satisfied our needs. Great team
Heymann B.
1715027418
Giovanny was professional, timely and very thorough.
Daniel C.
1715025039
Great service today from Leo H and Tristen. Personable, professional, and thorough.
Kristofer
1715024638
Anthony M and David E were very professional and personable.
Christopher L.
1715023799
I just had a service call with Brody and Juan Carbajal was very professional and knowledgeable. He walked me through his process and got the issue fixed within a couple of hours.
Amy Q.
1714848427
On time and very professional as always. Jose was a great representative for the company. Great communicator, very professional and knowledgeable.
James J.
1714783989
Sophie K.
1714780390
Rene did an excellent and thorough job. Jose came to fix AC and did an excellent job as well!
michelle w
1714779433
This is a class "A" team.. Alessandro A, Rafael B, Rosendo V and Brian G... The team was knowledgeable, punctual, professional and high performing. They worked as one unit and removed and installed a 3.5 ton system seamlessly. I would be remiss is I didn't mention the Crane Driver, he is amazing !!!.Alessandro took the time to address additional concerns that my tenant had and even returned to take care of the breaker that tripped.If you need a HVAC system replaced, I would not only use Brody Penell, but request this team!!!Thank you, TEAM A ( Alessandro, Rafael, Rosendo and Brian).
Roberta
1714779141
Our HVAC system was serviced by your technicians Leo H. and Tristen. We were texted to let us know they were on the way and arrived promptly. They were very pleasant, worked rapidly, cleanly and efficiently, and did a most thorough assessment of our system. They then told us in detail all that had been done to service our system and made some recommendations about additional service. It would be our pleasure to have them return to service our system in the future.
Julian Q.
1714775491
Daniel B and Armando, they both did a great job!
JEREMY M.
1714774803
Terrific service, very thorough and professional. Steven Juanes was friendly, clear and meticulous in inspecting and servicing our heating/cooling units. He explained everything in great detail and advised us about further maintenance without pressuring us to get it done. We have a two mini-split units which can be really tricky to work on, but Steven was ultra-knowledgable and took extra time to work on the roof venting/connections. Look no further, this company always delivers excellent service!
sara G.
1714774267
Juan Romo got our A/C up and running and also let us know of any other issues/different solution options! He was absolutely wonderful!
Ronald L.
1714771866
Juan Molina was very Professional and very thorough. Answered any and all questions we had. He got rid of that irritating noise we had and thoroughly clean and put our system together and is in excellent working order.
Bonnie Reuben N.
1714769148
Rene Morales, service technician, was extremely knowledgeable, courteous and constructive. He saw right away what issues need to be addressed with our equipment, and we are in a path to resolve. I would like to have Rene handle our annual maintenance each year going forward
Maria E.
1714765315
Jose CThey make a good job😊
m T.
1714695455
Anthony Manzo any David Mares were great - a pleasure to work with. Knowledgeable professionals and nice guys. They did great work and we will request them for our next service.
Travis W.
1714695371
Ruben and Angel were awesome. Very thorough and professional. Best HVAC gentlemen that I have worked with in quite some time.
Colette D.
1714693875
Marco Ayala did a great job. He was thorough and straightforward.
Carlo
1714691808
Juan Molina was the best, he was detail oriented and clean and fast service.
Julia R.
1714690410
Ashton, Field Supervisor, was great. We trusted his recommendations for a new heating system. He will personally come with the installers to make sure our home is taken care of and everything goes well.He also connected with us personally, so it was an enjoyable experience.Cesar CCesar was excellent. Cheerful, professional, clean, very skilled.He explained how to use our zone system properly. We didn’t know.He re-set things so the system won’t get too hot and we will be safe.Cesar tested everything to be sure it was working well.I give him high scores for customer service.Thank you for sending him right away when our system shut off.April 2024Cesar Corrales came for regular maintenance service. He returned to install a part in the condenser so it lasts longer.With him the first time was Freddy, then Maurice. They also did a good job. They are learning from Cesar.Cesar is extremely thorough, checking every aspect of the system. He and I’m doing a review Freddy even took the top off the condenser and cleaned it out with the vacuum, then hosed it. Amazing!Cesar is so knowledgeable and answers all my questions. He’s also very personable, kind, and has a sense of humor.Cesar is respectful and courteous. He goes out of his way to keep everything clean in the house.I highly recommend Cesar and the people who come with him to learn from him.
Kevin S.
1714684117
Rene Morales did a great job! Got us back and running.
Chuck R.
1714680489
Enrique, Jose and Gerson did a great job installing our cooling on 5/2/24 thank you.Desi Sanchez was very professional and efficient in checking and tuning our HVAC system. He took great care to double check his work and explain what he was doing. I'll continue to use Brody Pennell and ask for Desi for future visits.
Penelope G.
1714679872
Ivan Diaz and David Escamilla were great !
Craig N.
1714676701
Juan de Jesus
Lori M.
1714676526
I’m so glad I found Brody Pennell. Setting up the appointment was a breeze. Rene showed up on time was very friendly very communicative and an excellent worker. He kept me informed on everything showed me pictures of what was on the roof and in the attic. I’ll definitely be using them again.
christopher D.
1714676448
Juan Romo was a professional and broke down everything that was wrong with our unit and how to fix it
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