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Avoiding Winter Chills: Common Mid-Winter Heater Troubleshooting 

February 29, 2024

In the heart of Los Angeles, where the skyline meets the brisk mid-winter air, your home is your retreat from the cooler nights that the winter season can bring. Whether you’re coming back from a fun night at the Lakers game or an evening stroll down the Santa Monica Pier, you are expecting a warm welcome from your living space when you get back. But what if your heater decides to take a break during these cooler months? 

No worries—Brody Pennell Heating & Air Conditioning is here with the right heating solutions to troubleshoot common issues, ensuring your comfort is never on the bench. 

Heater Hurdles: Mastering Mid-Winter Warmth in LA 

As the winter season continues through the months, you count on your heating system to provide you with some warmth more and more. Even in the mild Los Angeles winter, a well-functioning heater is the key to maintaining a comfortable and inviting home. Recognizing the signs of heater troubles and knowing how to respond with the right heating solutions can make the difference between just a little inconvenience and a call for emergency heating service. 

Heating solutions aren’t just about the repairs—they are about making sure you keep your seamless comfort at home. There are some simple troubleshooting steps every homeowner should know to keep their heating system running smoothly. 

Heater Troubleshooting Mastery 

Before you reach for the phone to call a technician for professional heating solutions when something goes wrong, there are some steps you can follow. They can give you a quick fix or the information you need to diagnose a deeper issue. Either way, understanding your heater’s needs empowers you to keep your home snug and your heating solutions efficient. 

  • Checking Thermostat Settings 
  • Inspecting Air Filters 
  • Checking for Obstructions and Airflow Issues 
  • Addressing Pilot Light or Ignition Issues 

Checking Thermostat Settings

When your home feels more like an icebox than a warm retreat, the first place to look is your thermostat. It’s the control center for your heating system, and even the smallest misadjustment can leave you shivering. Ensuring that this little device is correctly set can often be the quick fix you need to restore warmth and harmony to your Los Angeles home. 

  • Temperature Check: Verify that the thermostat is set higher than the current room temperature and switch to ‘heat’ mode. 
  • Battery Power: If it’s battery-operated, weak batteries might be the culprit. A quick replacement can bring back your heat. 
  • Program Settings: Modern programmable thermostats may need quick reprogramming to reflect your current schedule and comfort needs. 

If the display is blank or showing an error, a malfunction could be the underlying cause. If that is the case, Brody Pennell Heating & Air Conditioning is ready to step in and make sure your thermostat will start giving you comfort again. 

Inspecting Air Filters

In the middle of winter, your heating system is the unsung hero, and its sidekick, the air filter, requires regular attention to keep the warmth flowing. A clogged filter is a common nemesis for heaters, working against efficiency and the cozy atmosphere of your space. Simple checks and changes can make a significant difference in how your heating system performs during those cooler Los Angeles nights. 

  • Visual Inspection: Take a moment to examine the filter. If it’s gray and covered with particles, it’s time for it to retire. 
  • Regular Replacement: Set a reminder to check filters monthly and replace them at least every three months or more often if needed. 
  • Efficiency Matters: Keep in mind that a clean filter means your heating system doesn’t have to work overtime, and that saves energy and reduces wear. 

By keeping filters fresh, you’re not only safeguarding your heater’s efficiency but also ensuring the air in your home stays clean. Brody Pennell Heating & Air Conditioning champions this simple step as part of your routine home maintenance, promoting optimal heating performance and extending the life of your system. 

Checking for Obstructions and Airflow Issues

When the cozy confines of your Los Angeles home start mirroring the brisk outdoors, it might be time to play detective with your heating system’s airflow. An unobstructed path is essential for heat to circulate efficiently throughout your space. A quick inspection can often reveal simple fixes that restore your heater’s ability to fend off the winter chill. 

  • Vent and Register Inspection: Regularly check that all vents and registers are free of dust, pet hair, or other household debris. 
  • Furniture Placement: Ensure no furniture or rugs are covering or blocking the vents, as this can significantly restrict airflow and heater efficiency. 
  • Ductwork Diligence: Peek into accessible ductwork for any blockages and consider a professional evaluation for areas beyond reach. 

Clearing these pathways not only boosts your heater’s performance but also contributes to even, comfortable warmth where it counts. Brody Pennell Heating & Air Conditioning understands the nuances of maintaining an unimpeded airflow, ensuring every corner of your home stays toasty. 

Addressing Pilot Light or Ignition Issues 

A gas heater without a flame is like a winter without a coat—ineffective and cold. The pilot light and ignition system are the spark of life for your heater, and when they falter, so does your comfort. With a bit of knowledge and caution, you can often rekindle the warmth yourself with heating solution troubleshooting. 

  • Pilot Light Checks: For older systems, ensure the pilot light is lit, and if it’s out, safely relight it according to the guidelines provided by your heater’s manufacturer. 
  • Ignition System Troubleshooting: For newer models with electronic ignition, a reset may be needed. Refer to the owner’s manual for specific instructions or troubleshooting tips. 

If your heater still refuses to light up your life, it’s time to call in the experts from Brody Pennell Heating & Air Conditioning for expert heating solutions. Our technicians are equipped to tackle ignition woes, from stubborn pilot lights to intricate electronic systems, ensuring your heater doesn’t leave you out in the cold. 

Keep the Cozy: Resolve Heating Hiccups With Brody Pennell Expertise 

With these troubleshooting tips from Brody Pennell Heating & Air Conditioning, you’re well on your way to addressing common heating hiccups that can occur amid winter. However, if these steps don’t resolve the issue, don’t hesitate to reach out to us. Our expert team is ready to bring the warmth back into your Los Angeles home with reliable and efficient heating solutions.


About The Author

Brody Pennell

Since 1945, Brody Pennell Heating & Air Conditioning is the committed to helping homeowners in the greater Los Angeles area experience total home comfort. In 2021, the readers of the Los Angeles Times voted Brody Pennell the Best HVAC Company in the area.

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Jennifer M
1715119699
Juan Molina Was very thorough in our maintenance. This is the first time we’ve had such a detail oriented technician out to our property. Very pleased with his services.
Blanca H.
1715119068
Juancho and Marcos was great
brian H.
1715115854
Mike I, Raul I, Enrique L, Danny P and Brian G were the crew that came to replace our ductwork and install a new furnace. They were very professional, they worked quickly and cleanly, and were respectful of my home and neighbors.
Marco L.
1715109591
Daniel B y Daniel A fueron muy amables y hicieron su trabajo muy bien!
Sally S.
1715097314
Service Request Commercial Visit HLB Lighting Design Culver City CA- by Anna Ballard Executive Assistant Operations HLB Lighting. I adore the team of JAMES and MAURICE! James and Maurice, they are professional, attentive knowledgeable and shared each step of the progress with photos and detailed information. They listened carefully to my many many questions and provided expert guidance throughout the entire service visit the air units are purring wonderfully and I appreciate their time and work! Looking forward to the their return in 6 months
Sherry O.
1715091169
Juancho did a very thorough job.
Beverly S.
1715061687
Juan Molina provided a thorough explanation of the process for installing a new HVAC system in my home. He detailed costs for replacing the current unit and a specific time frame. Brody Pennell has a true professional in this man. He is an excellent representative of your company. Good job Brody Pennell!Beverly
Katrina N.
1715045644
Christian, Alex, Jose and Diego installed a new unit in our place last week. We're happy with their work. It took some time, but everything was well organized and went smooth. It makes sense to notify your neighbors about possible noise and crew working on the roof, especially if the crane is involved.
Jennifer J.
1715044110
Daniel B. Is the best!
Andrew A.
1715044094
Had a great experience working with Kevin.
Nathan P.
1715037019
Really appreciate the team coming out to get the hvac working. Just in time for our newborn baby. Shout out to David E and Anthony 🙌
Dann G.
1715031718
Anthony Manzo and Daniel Alvila were awesome, they did a great job and I recommend them highly
brianca W.
1715030545
Ivan and Daniel B are amazing!
Rosalba A.
1715030203
Daniel Bautista and Ivan Diaz are great !
Steve B.
1715028782
Update:Ariel and Juan DJ just left after thoroughly inspecting and cleaning 3 sets of heating and air systems and had understable explanations for the work being done, really great (5/6/24)Spencer, Mike and Ariel all were exemplarySpencer smartly contacted Mike to ascertain the full parameters of our problem and while waiting initiated with Ariel our condenser maintenance. And Mike presented us with options that satisfied our needs. Great team
Heymann B.
1715027418
Giovanny was professional, timely and very thorough.
Daniel C.
1715025039
Great service today from Leo H and Tristen. Personable, professional, and thorough.
Kristofer
1715024638
Anthony M and David E were very professional and personable.
Christopher L.
1715023799
I just had a service call with Brody and Juan Carbajal was very professional and knowledgeable. He walked me through his process and got the issue fixed within a couple of hours.
Amy Q.
1714848427
On time and very professional as always. Jose was a great representative for the company. Great communicator, very professional and knowledgeable.
James J.
1714783989
Sophie K.
1714780390
Rene did an excellent and thorough job. Jose came to fix AC and did an excellent job as well!
michelle w
1714779433
This is a class "A" team.. Alessandro A, Rafael B, Rosendo V and Brian G... The team was knowledgeable, punctual, professional and high performing. They worked as one unit and removed and installed a 3.5 ton system seamlessly. I would be remiss is I didn't mention the Crane Driver, he is amazing !!!.Alessandro took the time to address additional concerns that my tenant had and even returned to take care of the breaker that tripped.If you need a HVAC system replaced, I would not only use Brody Penell, but request this team!!!Thank you, TEAM A ( Alessandro, Rafael, Rosendo and Brian).
Roberta
1714779141
Our HVAC system was serviced by your technicians Leo H. and Tristen. We were texted to let us know they were on the way and arrived promptly. They were very pleasant, worked rapidly, cleanly and efficiently, and did a most thorough assessment of our system. They then told us in detail all that had been done to service our system and made some recommendations about additional service. It would be our pleasure to have them return to service our system in the future.
Julian Q.
1714775491
Daniel B and Armando, they both did a great job!
JEREMY M.
1714774803
Terrific service, very thorough and professional. Steven Juanes was friendly, clear and meticulous in inspecting and servicing our heating/cooling units. He explained everything in great detail and advised us about further maintenance without pressuring us to get it done. We have a two mini-split units which can be really tricky to work on, but Steven was ultra-knowledgable and took extra time to work on the roof venting/connections. Look no further, this company always delivers excellent service!
sara G.
1714774267
Juan Romo got our A/C up and running and also let us know of any other issues/different solution options! He was absolutely wonderful!
Ronald L.
1714771866
Juan Molina was very Professional and very thorough. Answered any and all questions we had. He got rid of that irritating noise we had and thoroughly clean and put our system together and is in excellent working order.
Bonnie Reuben N.
1714769148
Rene Morales, service technician, was extremely knowledgeable, courteous and constructive. He saw right away what issues need to be addressed with our equipment, and we are in a path to resolve. I would like to have Rene handle our annual maintenance each year going forward
Maria E.
1714765315
Jose CThey make a good job😊
m T.
1714695455
Anthony Manzo any David Mares were great - a pleasure to work with. Knowledgeable professionals and nice guys. They did great work and we will request them for our next service.
Travis W.
1714695371
Ruben and Angel were awesome. Very thorough and professional. Best HVAC gentlemen that I have worked with in quite some time.
Colette D.
1714693875
Marco Ayala did a great job. He was thorough and straightforward.
Carlo
1714691808
Juan Molina was the best, he was detail oriented and clean and fast service.
Julia R.
1714690410
Ashton, Field Supervisor, was great. We trusted his recommendations for a new heating system. He will personally come with the installers to make sure our home is taken care of and everything goes well.He also connected with us personally, so it was an enjoyable experience.Cesar CCesar was excellent. Cheerful, professional, clean, very skilled.He explained how to use our zone system properly. We didn’t know.He re-set things so the system won’t get too hot and we will be safe.Cesar tested everything to be sure it was working well.I give him high scores for customer service.Thank you for sending him right away when our system shut off.April 2024Cesar Corrales came for regular maintenance service. He returned to install a part in the condenser so it lasts longer.With him the first time was Freddy, then Maurice. They also did a good job. They are learning from Cesar.Cesar is extremely thorough, checking every aspect of the system. He and I’m doing a review Freddy even took the top off the condenser and cleaned it out with the vacuum, then hosed it. Amazing!Cesar is so knowledgeable and answers all my questions. He’s also very personable, kind, and has a sense of humor.Cesar is respectful and courteous. He goes out of his way to keep everything clean in the house.I highly recommend Cesar and the people who come with him to learn from him.
Kevin S.
1714684117
Rene Morales did a great job! Got us back and running.
Chuck R.
1714680489
Enrique, Jose and Gerson did a great job installing our cooling on 5/2/24 thank you.Desi Sanchez was very professional and efficient in checking and tuning our HVAC system. He took great care to double check his work and explain what he was doing. I'll continue to use Brody Pennell and ask for Desi for future visits.
Penelope G.
1714679872
Ivan Diaz and David Escamilla were great !
Craig N.
1714676701
Juan de Jesus
Lori M.
1714676526
I’m so glad I found Brody Pennell. Setting up the appointment was a breeze. Rene showed up on time was very friendly very communicative and an excellent worker. He kept me informed on everything showed me pictures of what was on the roof and in the attic. I’ll definitely be using them again.
christopher D.
1714676448
Juan Romo was a professional and broke down everything that was wrong with our unit and how to fix it
reyna C.
1714675299
Juancho y Juan C did a good job very helpful great guys send them back
Jennifer R.
1714609134
Love Brody Pennell! They make my AC life easy! Daniel A. And Juan D. did an exceptional job today with their visit! Kept me informed of their progress and made it easy! They were also super nice about my crazy barking dog!
Denise B.
1714607850
Work will proceed Monday. Meantime Ivan answer all questions and some. There was an integrity about this tech that made it easier to feel confident about our decision working with Brody. Thank you 😊Today Octavio & Ivan came and got busy baby. I am so happy with the work and these two gentlemen. I actually purchased the service warranty. This way I feel confident they'll keep my AC & heating systems puuurrring.Thank you Brody Pennell...😍🥰
Jorge R.
1714594340
Our technician David M and field support Michael S performed a maintenance and health assessment on my old furnace, and were able to help me figure out the best upgrade options. I appreciate their attention to details, the thoroughness of their work and evaluation, and their very professional and cordial attitude. I highly recommend and appreciate the professionals at Brody Penell.
CRMCSYS
1714593647
4.8.2024Marco Ayala (technician), Juan U. (apprentice) and their supervisor Ashton were courteous, patient and thorough. They reviewed the problems I have with my Carrier unit and explained why I needed it replaced. I was given the choice of 3 new models with price and labor for each. They offered to contact my HOA’s management company for the roof installation and will arrange a city inspection after the work is completed. I would not hesitate recommending Brody Pennell to family and friends.5.1.2024Update: Edgar Hernandez, an installation tech, came today to adjust the settings in my Honeywell wall panel and was as polite and knowledgeable as the previous techs. More good news: I wasn't certain if BP's electrical contractor(s) only dealt with large projects or they are also available for individual homeowner concerns. Edgar assured me I can call them for electrical work.Every time I phoned BP the automated answering system placed me on hold but someone always picked up my calls within 30 seconds. BP sent emails confirming appointments. The day of the appointments I received emails and texts with the full name and photo of the techs (which addresses security concerns for a single person living alone) and links to a map so I could track the progress of the techs with estimated arrival times.
Loyda S.
1714585835
Juan C. and Juancho we’re both very knowledgeable of the job they did! I definitely recommend them.
Bob B
1714526472
Kevin Lopez, and Ruben Medina at Brody came in late this afternoon and saved me from an evening from...well you know-Best company out there, and growing fast-well deserved!
Kelly R.
1714522252
Juancho was prompt, communicative and friendly. He took his time to thoroughly perform the requested service and explain to me what was done. We are very pleased with his service!
Lanie L.
1714520860
Maurice came and serviced our system. He did a wonderful job and was very friendly and professional. Highly recommend!
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Jennifer M
1715119699
Juan Molina Was very thorough in our maintenance. This is the first time we’ve had such a detail oriented technician out to our property. Very pleased with his services.
Blanca H.
1715119068
Juancho and Marcos was great
brian H.
1715115854
Mike I, Raul I, Enrique L, Danny P and Brian G were the crew that came to replace our ductwork and install a new furnace. They were very professional, they worked quickly and cleanly, and were respectful of my home and neighbors.
Marco L.
1715109591
Daniel B y Daniel A fueron muy amables y hicieron su trabajo muy bien!
Sally S.
1715097314
Service Request Commercial Visit HLB Lighting Design Culver City CA- by Anna Ballard Executive Assistant Operations HLB Lighting. I adore the team of JAMES and MAURICE! James and Maurice, they are professional, attentive knowledgeable and shared each step of the progress with photos and detailed information. They listened carefully to my many many questions and provided expert guidance throughout the entire service visit the air units are purring wonderfully and I appreciate their time and work! Looking forward to the their return in 6 months
Sherry O.
1715091169
Juancho did a very thorough job.
Beverly S.
1715061687
Juan Molina provided a thorough explanation of the process for installing a new HVAC system in my home. He detailed costs for replacing the current unit and a specific time frame. Brody Pennell has a true professional in this man. He is an excellent representative of your company. Good job Brody Pennell!Beverly
Katrina N.
1715045644
Christian, Alex, Jose and Diego installed a new unit in our place last week. We're happy with their work. It took some time, but everything was well organized and went smooth. It makes sense to notify your neighbors about possible noise and crew working on the roof, especially if the crane is involved.
Jennifer J.
1715044110
Daniel B. Is the best!
Andrew A.
1715044094
Had a great experience working with Kevin.
Nathan P.
1715037019
Really appreciate the team coming out to get the hvac working. Just in time for our newborn baby. Shout out to David E and Anthony 🙌
Dann G.
1715031718
Anthony Manzo and Daniel Alvila were awesome, they did a great job and I recommend them highly
brianca W.
1715030545
Ivan and Daniel B are amazing!
Rosalba A.
1715030203
Daniel Bautista and Ivan Diaz are great !
Steve B.
1715028782
Update:Ariel and Juan DJ just left after thoroughly inspecting and cleaning 3 sets of heating and air systems and had understable explanations for the work being done, really great (5/6/24)Spencer, Mike and Ariel all were exemplarySpencer smartly contacted Mike to ascertain the full parameters of our problem and while waiting initiated with Ariel our condenser maintenance. And Mike presented us with options that satisfied our needs. Great team
Heymann B.
1715027418
Giovanny was professional, timely and very thorough.
Daniel C.
1715025039
Great service today from Leo H and Tristen. Personable, professional, and thorough.
Kristofer
1715024638
Anthony M and David E were very professional and personable.
Christopher L.
1715023799
I just had a service call with Brody and Juan Carbajal was very professional and knowledgeable. He walked me through his process and got the issue fixed within a couple of hours.
Amy Q.
1714848427
On time and very professional as always. Jose was a great representative for the company. Great communicator, very professional and knowledgeable.
James J.
1714783989
Sophie K.
1714780390
Rene did an excellent and thorough job. Jose came to fix AC and did an excellent job as well!
michelle w
1714779433
This is a class "A" team.. Alessandro A, Rafael B, Rosendo V and Brian G... The team was knowledgeable, punctual, professional and high performing. They worked as one unit and removed and installed a 3.5 ton system seamlessly. I would be remiss is I didn't mention the Crane Driver, he is amazing !!!.Alessandro took the time to address additional concerns that my tenant had and even returned to take care of the breaker that tripped.If you need a HVAC system replaced, I would not only use Brody Penell, but request this team!!!Thank you, TEAM A ( Alessandro, Rafael, Rosendo and Brian).
Roberta
1714779141
Our HVAC system was serviced by your technicians Leo H. and Tristen. We were texted to let us know they were on the way and arrived promptly. They were very pleasant, worked rapidly, cleanly and efficiently, and did a most thorough assessment of our system. They then told us in detail all that had been done to service our system and made some recommendations about additional service. It would be our pleasure to have them return to service our system in the future.
Julian Q.
1714775491
Daniel B and Armando, they both did a great job!
JEREMY M.
1714774803
Terrific service, very thorough and professional. Steven Juanes was friendly, clear and meticulous in inspecting and servicing our heating/cooling units. He explained everything in great detail and advised us about further maintenance without pressuring us to get it done. We have a two mini-split units which can be really tricky to work on, but Steven was ultra-knowledgable and took extra time to work on the roof venting/connections. Look no further, this company always delivers excellent service!
sara G.
1714774267
Juan Romo got our A/C up and running and also let us know of any other issues/different solution options! He was absolutely wonderful!
Ronald L.
1714771866
Juan Molina was very Professional and very thorough. Answered any and all questions we had. He got rid of that irritating noise we had and thoroughly clean and put our system together and is in excellent working order.
Bonnie Reuben N.
1714769148
Rene Morales, service technician, was extremely knowledgeable, courteous and constructive. He saw right away what issues need to be addressed with our equipment, and we are in a path to resolve. I would like to have Rene handle our annual maintenance each year going forward
Maria E.
1714765315
Jose CThey make a good job😊
m T.
1714695455
Anthony Manzo any David Mares were great - a pleasure to work with. Knowledgeable professionals and nice guys. They did great work and we will request them for our next service.
Travis W.
1714695371
Ruben and Angel were awesome. Very thorough and professional. Best HVAC gentlemen that I have worked with in quite some time.
Colette D.
1714693875
Marco Ayala did a great job. He was thorough and straightforward.
Carlo
1714691808
Juan Molina was the best, he was detail oriented and clean and fast service.
Julia R.
1714690410
Ashton, Field Supervisor, was great. We trusted his recommendations for a new heating system. He will personally come with the installers to make sure our home is taken care of and everything goes well.He also connected with us personally, so it was an enjoyable experience.Cesar CCesar was excellent. Cheerful, professional, clean, very skilled.He explained how to use our zone system properly. We didn’t know.He re-set things so the system won’t get too hot and we will be safe.Cesar tested everything to be sure it was working well.I give him high scores for customer service.Thank you for sending him right away when our system shut off.April 2024Cesar Corrales came for regular maintenance service. He returned to install a part in the condenser so it lasts longer.With him the first time was Freddy, then Maurice. They also did a good job. They are learning from Cesar.Cesar is extremely thorough, checking every aspect of the system. He and I’m doing a review Freddy even took the top off the condenser and cleaned it out with the vacuum, then hosed it. Amazing!Cesar is so knowledgeable and answers all my questions. He’s also very personable, kind, and has a sense of humor.Cesar is respectful and courteous. He goes out of his way to keep everything clean in the house.I highly recommend Cesar and the people who come with him to learn from him.
Kevin S.
1714684117
Rene Morales did a great job! Got us back and running.
Chuck R.
1714680489
Enrique, Jose and Gerson did a great job installing our cooling on 5/2/24 thank you.Desi Sanchez was very professional and efficient in checking and tuning our HVAC system. He took great care to double check his work and explain what he was doing. I'll continue to use Brody Pennell and ask for Desi for future visits.
Penelope G.
1714679872
Ivan Diaz and David Escamilla were great !
Craig N.
1714676701
Juan de Jesus
Lori M.
1714676526
I’m so glad I found Brody Pennell. Setting up the appointment was a breeze. Rene showed up on time was very friendly very communicative and an excellent worker. He kept me informed on everything showed me pictures of what was on the roof and in the attic. I’ll definitely be using them again.
christopher D.
1714676448
Juan Romo was a professional and broke down everything that was wrong with our unit and how to fix it
reyna C.
1714675299
Juancho y Juan C did a good job very helpful great guys send them back
Jennifer R.
1714609134
Love Brody Pennell! They make my AC life easy! Daniel A. And Juan D. did an exceptional job today with their visit! Kept me informed of their progress and made it easy! They were also super nice about my crazy barking dog!
Denise B.
1714607850
Work will proceed Monday. Meantime Ivan answer all questions and some. There was an integrity about this tech that made it easier to feel confident about our decision working with Brody. Thank you 😊Today Octavio & Ivan came and got busy baby. I am so happy with the work and these two gentlemen. I actually purchased the service warranty. This way I feel confident they'll keep my AC & heating systems puuurrring.Thank you Brody Pennell...😍🥰
Jorge R.
1714594340
Our technician David M and field support Michael S performed a maintenance and health assessment on my old furnace, and were able to help me figure out the best upgrade options. I appreciate their attention to details, the thoroughness of their work and evaluation, and their very professional and cordial attitude. I highly recommend and appreciate the professionals at Brody Penell.
CRMCSYS
1714593647
4.8.2024Marco Ayala (technician), Juan U. (apprentice) and their supervisor Ashton were courteous, patient and thorough. They reviewed the problems I have with my Carrier unit and explained why I needed it replaced. I was given the choice of 3 new models with price and labor for each. They offered to contact my HOA’s management company for the roof installation and will arrange a city inspection after the work is completed. I would not hesitate recommending Brody Pennell to family and friends.5.1.2024Update: Edgar Hernandez, an installation tech, came today to adjust the settings in my Honeywell wall panel and was as polite and knowledgeable as the previous techs. More good news: I wasn't certain if BP's electrical contractor(s) only dealt with large projects or they are also available for individual homeowner concerns. Edgar assured me I can call them for electrical work.Every time I phoned BP the automated answering system placed me on hold but someone always picked up my calls within 30 seconds. BP sent emails confirming appointments. The day of the appointments I received emails and texts with the full name and photo of the techs (which addresses security concerns for a single person living alone) and links to a map so I could track the progress of the techs with estimated arrival times.
Loyda S.
1714585835
Juan C. and Juancho we’re both very knowledgeable of the job they did! I definitely recommend them.
Bob B
1714526472
Kevin Lopez, and Ruben Medina at Brody came in late this afternoon and saved me from an evening from...well you know-Best company out there, and growing fast-well deserved!
Kelly R.
1714522252
Juancho was prompt, communicative and friendly. He took his time to thoroughly perform the requested service and explain to me what was done. We are very pleased with his service!
Lanie L.
1714520860
Maurice came and serviced our system. He did a wonderful job and was very friendly and professional. Highly recommend!
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