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Brody Pennell Has Been Awarded The 2015 Russell Sigler Award

June 29, 2015

At Brody Pennell Heating and Air Conditioning, we are most proud of the unwavering professional residential, commercial and industrial HVAC services that we offer at affordable rates to our customers in the Greater Los Angeles, CA area. Our consistency in quality and value, as well as out always professional NATE certified technicians make doing our job a pleasure, though we also put in a lot of hard work

It is because of all of the hard work that we put in, that we are always proud to announce to all of our dedicated returning customers and prospective industrial, commercial and residential HVAC clients when our hard work has garnered us accolades and awards. It is with that, that we would like to announce that Brody Pennell has been awarded the 2015 Russell Sigler Award for Sales Excellence – an honor we have been awarded for 2 straight years!

What Is The Russell Sigler Award?

Awarded via the company Russell Sigler Inc. – in tribute to the company’s founder, Russell Sigler – this award is only offered to HVAC companies that meet their strict criteria for excellence and have established themselves as Carrier Factory Authorized Dealers (CFAD). This award is only offered to the upper 25% of companies that nationally are recognized as factory authorized dealers of Carrier products, and the award is a symbol of honesty, value and professionalism by the technicians and sales associates of the awarded companies.

Russell Sigler has been a legend in the HVAC business for over 64 years, having founded his own HVAC company in 1950, and having the honor to have studied under and worked with the great Dr. Willis Carrier, who we have to thank for the modern air conditioning systems we use today. Dr. Willis Carrier invented modern air conditioning systems in 1908, and both Russell Sigler and the Russell Sigler Award carries on the standards and practices that Dr. Carrier first envisioned in HVAC professionals over a century ago.

What Are The Qualifications For Nomination For This Award?

The Russell Sigler Award aims to award the HVAC contractor company with the highest service, satisfaction and sales records out of all of the companies that qualify for the following:

  • Company Offers Services From and Employs Only Highly Trained NATE Certified Technicians
  • Company Offers 100% Customer Satisfaction Guarantee – That Is Backed By the Carrier Corporation
  • Company Employees and Technicians That Attend Ongoing Training in Business Improvement, Service Training and Sales
  • Company Adheres Strictly to All Guidelines Set Forth In The Areas Of Insurance and Business Practices
  • Company Offers Superior Customer Care and Satisfaction Through Offering Customer Satisfaction Survey Programs

Again, we are very proud to have been nominated for this award and humbly accept it on behalf of all of the hard work and adherence to the standards of this award that has been provided by our employees, and would also like to thank our many customers – without whom acceptance of this award would not be possible. Thank you again, and we have already started this year off in strive to meet the standards for a 3rd year in a row.

[su_button url=”https://brodypennell.com/about-us/awards-and-recognitions/” background=”#f66f16″ center=”yes”]Click Here to See All of Our Awards and Accolades[/su_button]

Contact Us Now For The Consistent Service and Customer Care That
Helped Us To Win This Award!

310.896.4911


About The Author

Brody Pennell

Since 1945, Brody Pennell Heating & Air Conditioning is the committed to helping homeowners in the greater Los Angeles area experience total home comfort. In 2021, the readers of the Los Angeles Times voted Brody Pennell the Best HVAC Company in the area.

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Denise B.
1714266945
Work will proceed Monday. Meantime Ivan answer all questions and some. There was an integrity about this tech that made it easier to feel confident about our decision working with Brody. Thank you 😊
Yulin S.
1714240602
Juan Romo is very nice and knowledgeable technician. He finished my maintenance in very detail ways and provided reasonable suggestions. I highly recommended him for future work on my HVAC
Zehra E.
1714233395
Ivan Diaz was great!
Maria L.
1714171589
Juan molina and gino were amazing!!! So professional and took so much time to go over everything with me.
Annick W.
1714169418
Your crew is so nice and efficient and know what they are talking about. It was a pleasure to work with them.
Brett W.
1714164822
James and Maurice came on time, were respectful and professional. As they checked out the issue, they went above and beyond, checking every piece of the furnace for a malfunction and doing a second pass just to make sure. Great service, will use them again.
Louise H.
1714163878
Juancho and Marco did a great job today!!Please come back. Thank you!☺️
Nancy A.
1714163468
Rene was very professional and friendly and diagnosed the issue with the old heater in our house. Loved how you could see exactly what the problem was with the camera probe. He was very knowledgeable and aware of the safety issues of an older heater for the family. Thank you for your quick and competent service.
Steve H.
1714163233
Kevin did a good job.
Beth F.
1714161877
Daniel B. was very polite and helpful. I am very happy with service from Brody Pennell.
Jeremy S.
1714155867
David M. did a fine job during the service call. He was, kind, knowledgeable, and professional. He represented his company well.
Pat D.
1714155494
James h friendly and efficient
Diana R.
1714153844
Daniel Avila was super!! Very professional and had a lovely disposition. He took care of un in no time. I highly recommend him.
Nicole Karsenty L.
1714153630
Cesar Corrales and Jeremy MarmonVery happy with their work. Recommend them anytime.today 4/26/24 Anthony manzo great help
stephanie C.
1714102943
Jose Rivera came to replace Thermostat on a newly installed system. He explained the whole process very well. It was an exceptional and spotless installment, would definitely recommend to family and friends. He deserves 5 stars, will have him working with us again.
Marcia W.
1714093751
Tony M and Jose were both here for our 6 month checkup and they were extremely thorough, explained everything, and very nice. Would highly recommend them.
Steve L.
1714085783
Tristen and Juancho were efficient and friendly and explained everything clearly.
Debra M.
1714085316
Excellent service by Juan Munoz, Daniel Picard, Brian Diaz, and Juan Sanchez. Very helpful in explaining the HVAC installation process and helping set up new thermostat. Extremely kind and helpful. I recommend Brody Pennel for any HVAC installation or repair.
S O
1714085187
Maria was pleasant and did an excellent job. Explained everything very clearly. Very happy with the service.
Eva B.
1714084317
JuanMolina serviced my ac and heating today He was very polite and helpful,
Tony G.
1714083874
Our regular semi-annual service was performed today and Rene, our technician, did a terrific job, showing care and attention to detail. He's very friendly and informative and made sure we had all our questions answered and were completely satisfied.
Shari M.
1714082673
Marco is the best!!!!
Liza U.
1714081448
Kevin and David E were great4/25/24 Juan C and Gio Q were awesome and helped in everyway. Thanks guys
S M
1714078921
Daniel B & Jose CWe're very polite and courteous and worked very proficiently and efficiently and were able to inform us of the exact problem which was great. I would not hesitate to call on these guys for HV assurance. Thanks Daniel & JoseOn 4/25/2024 Daniel B & Jason S provide our company with best care that we find truly impeccable and would recommend this company and these workers to any other establishment and wouldn't want anyone but the best and these guys are the best in our opinion.
beatles341
1714077166
Jose C. was a great technician to work with. Excellent customer support and service.Ivan D and Kevin L are great guys. They did the maintenance for my property around a month ago. 4/25/24
brett H.
1714076214
My technicians did a great Job ! Steven and Leo.H I would definitely use them again and recommend them.
peter B.
1714076196
Kevin L. and Ivan D. were great and outstanding technicians, efficient, thourough, and wonderful. Please send them back again.
Norman M.
1714074725
Armando and Richie completed a comprehensive inspection and cleaning of my HVAC system. They were thorough and professional, and courteous .I am pleased with their work. Thanks Brody-P.
gloria R.
1714070730
Juan Romo was amazing super knowledgeable and friendly!!!! Amazing service
Helen S.
1714006075
I’ve been with Brody Pennell for many years, and I’m very happy with their service. James Handy is particularly amazing, and I was very fortunate to have him on my most recent maintenance services. He gave me great advice and did a fantastic job.
Denise H.
1714001375
Steven was great!
Kathy N.
1714000925
Juan Romo checked my heater in great detail today and gave me a full report on its welfare. He has suggested the repair of the heat exchanger due to wear and tear . He also pointed out a problem with the circuit board and one small section. He was very thorough, and I understood exactly what he was saying. I commend him highly! Kathy Naylor
Josh E.
1713989240
Juan Molina: thorough, neat, informative & pleasant.
david C.
1713988327
anthony manzo and armando n . great job efficient
Margarita C.
1713984415
Excellent job by Rene Morales 10 stars.
Ana A.
1713981385
Amazing service, very nice attitude, Leo H, Ruben M and Ivan D have extraordinary customer service
David S.
1713979878
Had Jason come by to add surge protector and he did a great job, was professional and efficient.
phuong N.
1713978362
Jose Rivera did a super job. He even added tape to protect the insulation from the elements
Gigi M.
1713920881
Extremely helpful and knowledgeable!David and Juan were very helpful!
Pamela J.
1713918044
Anthony Manzo and Brett Turner gave me great service and excellent recommendations. They made sure I understood everything. Thanks!
Joe L.
1713901725
James H. and David E. Serviced our unit on a bi annual maintenance and did excellent job. I highly recommend this program and James and David to do the work.
Brett H.
1713901322
Kevin and Steven were great
Joshua G.
1713897697
4/23/24 - Daniel B. and Juan De Jesus came out to do maintenance on my system! They were great - on time, professional and knowledgeable!
Marie A.
1713897310
Spencer and Kyle were my technicians and they did a great job. They were thorough and friendly and explained what they were doing as they went along. Overall great experience, wish all service techs operated this way!Update: Ivan and Angel came to do our follow-up service call. Same experience. Friendly, fast, and efficient. I really appreciate the consistency of service with this company
Joseph H.
1713897054
Marco and Ashton are very courteous, friendly, and professional. They are very knowledgeable, and expertly performed their inspection on my heating and air conditioning system. Marco even went above and beyond, and installed a fix for my thermostat on the spot at no charge. I highly recommend Marco, Ashton and the Brody Pennell team!
Jennifer M.
1713896132
The "comfort club" is well worth the annual fee. Our system is checked and cleaned twice annually, and the staff have been superb.
Abeigel B.
1713834446
Outstanding in every way , technically, courtesecy, helpful. Perfect.
Diane S.
1713827710
Great service and Rene was helpful and professional!
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This field is for validation purposes and should be left unchanged.
Denise B.
1714266945
Work will proceed Monday. Meantime Ivan answer all questions and some. There was an integrity about this tech that made it easier to feel confident about our decision working with Brody. Thank you 😊
Yulin S.
1714240602
Juan Romo is very nice and knowledgeable technician. He finished my maintenance in very detail ways and provided reasonable suggestions. I highly recommended him for future work on my HVAC
Zehra E.
1714233395
Ivan Diaz was great!
Maria L.
1714171589
Juan molina and gino were amazing!!! So professional and took so much time to go over everything with me.
Annick W.
1714169418
Your crew is so nice and efficient and know what they are talking about. It was a pleasure to work with them.
Brett W.
1714164822
James and Maurice came on time, were respectful and professional. As they checked out the issue, they went above and beyond, checking every piece of the furnace for a malfunction and doing a second pass just to make sure. Great service, will use them again.
Louise H.
1714163878
Juancho and Marco did a great job today!!Please come back. Thank you!☺️
Nancy A.
1714163468
Rene was very professional and friendly and diagnosed the issue with the old heater in our house. Loved how you could see exactly what the problem was with the camera probe. He was very knowledgeable and aware of the safety issues of an older heater for the family. Thank you for your quick and competent service.
Steve H.
1714163233
Kevin did a good job.
Beth F.
1714161877
Daniel B. was very polite and helpful. I am very happy with service from Brody Pennell.
Jeremy S.
1714155867
David M. did a fine job during the service call. He was, kind, knowledgeable, and professional. He represented his company well.
Pat D.
1714155494
James h friendly and efficient
Diana R.
1714153844
Daniel Avila was super!! Very professional and had a lovely disposition. He took care of un in no time. I highly recommend him.
Nicole Karsenty L.
1714153630
Cesar Corrales and Jeremy MarmonVery happy with their work. Recommend them anytime.today 4/26/24 Anthony manzo great help
stephanie C.
1714102943
Jose Rivera came to replace Thermostat on a newly installed system. He explained the whole process very well. It was an exceptional and spotless installment, would definitely recommend to family and friends. He deserves 5 stars, will have him working with us again.
Marcia W.
1714093751
Tony M and Jose were both here for our 6 month checkup and they were extremely thorough, explained everything, and very nice. Would highly recommend them.
Steve L.
1714085783
Tristen and Juancho were efficient and friendly and explained everything clearly.
Debra M.
1714085316
Excellent service by Juan Munoz, Daniel Picard, Brian Diaz, and Juan Sanchez. Very helpful in explaining the HVAC installation process and helping set up new thermostat. Extremely kind and helpful. I recommend Brody Pennel for any HVAC installation or repair.
S O
1714085187
Maria was pleasant and did an excellent job. Explained everything very clearly. Very happy with the service.
Eva B.
1714084317
JuanMolina serviced my ac and heating today He was very polite and helpful,
Tony G.
1714083874
Our regular semi-annual service was performed today and Rene, our technician, did a terrific job, showing care and attention to detail. He's very friendly and informative and made sure we had all our questions answered and were completely satisfied.
Shari M.
1714082673
Marco is the best!!!!
Liza U.
1714081448
Kevin and David E were great4/25/24 Juan C and Gio Q were awesome and helped in everyway. Thanks guys
S M
1714078921
Daniel B & Jose CWe're very polite and courteous and worked very proficiently and efficiently and were able to inform us of the exact problem which was great. I would not hesitate to call on these guys for HV assurance. Thanks Daniel & JoseOn 4/25/2024 Daniel B & Jason S provide our company with best care that we find truly impeccable and would recommend this company and these workers to any other establishment and wouldn't want anyone but the best and these guys are the best in our opinion.
beatles341
1714077166
Jose C. was a great technician to work with. Excellent customer support and service.Ivan D and Kevin L are great guys. They did the maintenance for my property around a month ago. 4/25/24
brett H.
1714076214
My technicians did a great Job ! Steven and Leo.H I would definitely use them again and recommend them.
peter B.
1714076196
Kevin L. and Ivan D. were great and outstanding technicians, efficient, thourough, and wonderful. Please send them back again.
Norman M.
1714074725
Armando and Richie completed a comprehensive inspection and cleaning of my HVAC system. They were thorough and professional, and courteous .I am pleased with their work. Thanks Brody-P.
gloria R.
1714070730
Juan Romo was amazing super knowledgeable and friendly!!!! Amazing service
Helen S.
1714006075
I’ve been with Brody Pennell for many years, and I’m very happy with their service. James Handy is particularly amazing, and I was very fortunate to have him on my most recent maintenance services. He gave me great advice and did a fantastic job.
Denise H.
1714001375
Steven was great!
Kathy N.
1714000925
Juan Romo checked my heater in great detail today and gave me a full report on its welfare. He has suggested the repair of the heat exchanger due to wear and tear . He also pointed out a problem with the circuit board and one small section. He was very thorough, and I understood exactly what he was saying. I commend him highly! Kathy Naylor
Josh E.
1713989240
Juan Molina: thorough, neat, informative & pleasant.
david C.
1713988327
anthony manzo and armando n . great job efficient
Margarita C.
1713984415
Excellent job by Rene Morales 10 stars.
Ana A.
1713981385
Amazing service, very nice attitude, Leo H, Ruben M and Ivan D have extraordinary customer service
David S.
1713979878
Had Jason come by to add surge protector and he did a great job, was professional and efficient.
phuong N.
1713978362
Jose Rivera did a super job. He even added tape to protect the insulation from the elements
Gigi M.
1713920881
Extremely helpful and knowledgeable!David and Juan were very helpful!
Pamela J.
1713918044
Anthony Manzo and Brett Turner gave me great service and excellent recommendations. They made sure I understood everything. Thanks!
Joe L.
1713901725
James H. and David E. Serviced our unit on a bi annual maintenance and did excellent job. I highly recommend this program and James and David to do the work.
Brett H.
1713901322
Kevin and Steven were great
Joshua G.
1713897697
4/23/24 - Daniel B. and Juan De Jesus came out to do maintenance on my system! They were great - on time, professional and knowledgeable!
Marie A.
1713897310
Spencer and Kyle were my technicians and they did a great job. They were thorough and friendly and explained what they were doing as they went along. Overall great experience, wish all service techs operated this way!Update: Ivan and Angel came to do our follow-up service call. Same experience. Friendly, fast, and efficient. I really appreciate the consistency of service with this company
Joseph H.
1713897054
Marco and Ashton are very courteous, friendly, and professional. They are very knowledgeable, and expertly performed their inspection on my heating and air conditioning system. Marco even went above and beyond, and installed a fix for my thermostat on the spot at no charge. I highly recommend Marco, Ashton and the Brody Pennell team!
Jennifer M.
1713896132
The "comfort club" is well worth the annual fee. Our system is checked and cleaned twice annually, and the staff have been superb.
Abeigel B.
1713834446
Outstanding in every way , technically, courtesecy, helpful. Perfect.
Diane S.
1713827710
Great service and Rene was helpful and professional!
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