AC Repair Review from Arlene Obrentz for Brody Pennell

Arlene Obrentz

Knowledgeable, professional, honest & respectable. What more can you ask for! Would definitely recommend. Alex was terrific.

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Google Rating

4.9

Based on 2085 reviews

Brody Pennell Heating & Air Conditioning

4.9

review us on See all reviews

Karen Carrey

1701224335

Brody Pennell technician Marcelo Avila and his supervisor Brett Turner were very efficient and gave expert information for our aging heating system. Complete with pictures they took to illustrate the problems with our heater. They were also considerate and kept everything clean as they worked.

Blue Sky

1701222489

The technician, Danny G., was very attentive and professional. He continually updated me on his progress and concluded his visit with a summary review, before he left. He was very nice, friendly, polite and well-mannered. Great service call.

Cody Pomeranz

1701211463

We worked with Rene and he was very kind and professional!

Lanie Agustin

1701204618

I am highly satisfied for the work that - Danny Garcia provided to our HVAC units. He properly removed all the grills and clean the furnaces inside the attic room. After the job done, he showed me all the photos taken during the maintenance service.I really appreciate his keen to details. For sure, I will request for him again.

Jim Wadsworth

1701202204

Brody provided the semi-annual service today. The technician was Jamie Brito Saroza. Jamie was prompt, professional and knew exactly what to do. Oftentimes, we are told by a vender we need a replacement, a remark which raises our skepticism. But Jamie had photos and performance specs. He was absolutely correct that our 20-year condenser and coil running on unobtainable R22 was past its prime.Brody's personnel never disappoint. We feel fortunate to have them in our area. Happy to have Jamie return in six months or any other technician. You can't go wrong.

Cameron Parkins

1701194192

Octavio was excellent and fixed our problem right away. The best in the biz!Also have had Armando come through and he was lovely as well!

JoAnn Ralphs

1701132479

Jeff Orellana and his team , David Mares and Daniel Avila spent a full day at our home, doing maintenance for all of our heating and air conditioning. They noticed an area of increased carbon monoxide and did a full investigation and recommendation for repair/replacement of our bedroom furnace unit. At all times the men were professional, and courteous. They explained all of the issues and recommendations sufficiently for us to make an informed decision as to how to proceed. We recommend them highly.

Michelle Potash

1701111606

Your service tech Armando Navarro did an excellent job…respectful of the job site. Great personality!

Tisha Eastman

1701111314

Marco was very knowledgeable and professional. He helped me navigate the complexity of my heating system and weighing the pros and cons for repair vs replacement. Thank you!

Gerald Jones

1700887054

Very professional, very believable, I did not feel deception. He is someone I would want on my team!!

Becky Harshberger

1700876382

Professional, caring and well trained. Great service from Tony Jr, Ruben and Brett!

Maurice marchesini

1700874096

Excellent and very professional. Daniel Bautista was very courteous, professional and attentive to the needed maintenance requirements for our system.

Diane Murray

1700869625

The technician, Frank Avino, who recently serviced my HVAC system was very thorough, professional and extremely courteous. He went above and beyond my expectations for friendly, helpful service.

Richard Schoenfeld

1700865212

Enrique D & Danny P showed up on time to install our new furnace. They did a great job fabricating a base/return air duct and finished before the expected time. A sanitary install & it heats like crazy!

Zachary Steinback

1700845799

Jaime B. & Juan C. came and replaced my control panel so that now my AC and heat work. Thank you for the great service.

Mark Suffredini

1700845103

Rene was great.

David T. Barakat

1700696722

David M was awesome and helpful!

Mr. Hanglow

1700695010

Juan Carbajal and César corrales did a great job fixing my unit was here on time and very informative would recommend these guys 100%

Barbara Goldman

1700690323

My new system was installed by Enrique D., Danny P. and Nathan. C. They did a great, perfect job and all are very friendly and very helpful and extremely capable. I highly recommend them.Barbara

Alan Schoenfeld

1700685326

Ivan was great. He was very nice, pleasant and made sure everything was working before he left.

Monroe Wooton

1700684337

I scheduled a service call for a client’s forced air heating unit with Brody Pennel Heating & A/C. My day started on a good note when service techs, Benny and Kevin, arrived on time for the scheduled 8 am appointment. In addition to being prompt, they were knowledgeable and skilled professionals who assessed, explained, and corrected the problems my client was experiencing. As a Realtor, its important for me to have knowledge of reliable trade contractors I can rely on and refer to my clients to meet their needs. Based on my experience today with Benny and Kevin, I will definitely consider Brody Pennel Heating & A/C in the future.

john kapral

1700682701

Great service. Ivan was very thorough and answered all of our questions. He inspected every aspect of our unit to ensure it was functioning properly.I recommend Brody Pennell to friends and family. Same goes for our technician.

jessica mcintyre

1700676516

David Mares was Amazing!!

Neda R

1700675266

Great service!! Frank and Danny were so helpful.

Ueli Rutishauser

1700674293

Daniel Bautista did an excellent job fixing my AC! Arrived right at beginning of assigned window and was efficient at fixing the problem and super nice !

steven haggerty

1700625126

Ken is a knowledgeable professional. He was able to answer my questions and provide confident expert advice. I look forward to seeing his proposalsWe'll see.

xiliary twil

1700617611

Part 2 of the Brody Pennell team, came out today to provide me an estimate to clean my air ducts in my 50 year old condo. I am sure it has never been done. Extremely professional. Wore booties in my house. Explained what was to be done and provided an estimate. Their ability to communicate through texts and emails is amazing and they even provide a map of where your service person is and their arrival time. Yippee. Great company. Will continue to use them. Ken Shannon. 30+ years with the company! I highly recommend this company.

Janet Lonner

1700596373

Jeff was thorough, polite, knowledgeable and all around fantastic!

Sharon Klein

1700596355

Mike and Raul are fantastic. Perfect experience.

Rina Bhattacharyya

1700592873

David M was super helpful and walked me through everything clearly. Thank you David M!

xiliary twil

1700585763

René was amazing. Arrived on time. Great. Great communication by text and emails and phone. Had booties. Very nice and considerate to my home. Knew how to put an “old school” thermostat on my wall that my former handyman left unfinished. Highly recommend Brody Pennell and René. Very professional firm!!! Thank you.

Sean Michael

1700529973

our technician Cesar came in, with in an hour. Discovered what was wrong with our Ac unit. He got us up running. Appreciate the service and professional.

Dylan Conklin

1700527313

Marcelo Avila was excellent. Very helpful and thorough. Would love to work with him again!

Lori Neely

1700526274

Friendly and helpful.

Luz Seidman

1700525417

Excellent! Very well knowledgeable about the system. Informative👍

KEITH STOLZENBACH

1700525067

Tony Jr. and Ruben M. came today and I have nothing but the best to say about their friendliness, ability to communicate, and their professionalism.

Keith LaQua

1700523189

Jason Silva & James Handy came to test our HVAC today. They were persistent problem solvers with congenial personalities. Good guys and good listeners, they became aware of my concerns and will be presenting me with options. It is much appreciated. 5 🌟 performance.

J. Murchison

1700518168

Giovanny did a great job repairing our AC. Professional, knowledgeable and efficient. Also, Benny and Kevin went above and beyond today!

Puck Paul

1700509851

Benny and Kevin were very helpful and solved our problem quickly.

Hayes Bergman

1700509800

We’ve worked with Brody Pennell for years and they always do a thorough job. David Mares came out and and was super conscientious with his inspection of our furnace, showing us pictures and videos so we clearly understood the condition and the issues we should be aware of. Then Ken Shannon discussed options and alternatives. He was informative and never pushy. We use their maintenance inspection plan for heating and air conditioning to give us peace of mind and it’s been worth it. Highly recommend.

Sid Jaffee

1700507370

Steve (my service tech) was polite and thorough....explaining items simply, and w/o any "heavy sell" pressure on things in need of fixing or replacing. Nice experience all around.

George Share

1700344160

Very thorough and courteous, knowledgeable and reasonable .

Virginia Giritlian

1700341487

Shawn was FANTASTIC!!!! ask for Shawn if you want you air condoning and heater in tip top shape!!!! I love this business! Definitely will work with them again.Nov 17 2023 we had the pleasure of Daniel inspecting our heating system and thoroughly investigating all safety measures. We are happy to say we are cleared for another season but should probably consider doing a heating upgrade in the next year or two. Thank you Daniel and Brody Penney for your continued service.Nov 18 2023 Armando came by to do a touch up on the thermostat and went above and beyond with explaining exactly how a heating system actually works and why it needs to be replaced every 10-15 years. Fortunately, Brody Pennell did replace ours at the 27 year mark!!!!! But anyway, thank you, Armando for fixing our thermostat in a flash!

Marjorie Fireman

1700332532

Brody Penney provides a terrific service. James Handy came yesterday. The company now provides regular seasonal service for me. James was amazing! He was knowledgeable, friendly, helpful and extremely conscientious. He spent a long time servicing my unit, first testing all areas and then cleaning it thoroughly so it would function optimally! My past experiences w this company have been great too! Enmity Horton was great! He was polite, helpful, knowledgeable and thorough. He quickly identified the problem and showed me a video to help me understand the problem. This is my third time with Brody Pennell and I’d highly recommend them!!

Brian Cole

1700326100

Daniel was very friendly and efficient. I recommend him highly!

Bill M

1700270162

Can arrived exactly on time and provided very knowledgeable and insightful consulting on our current system and some valuable insights based on his years of experience. We think he helped guide us in the direction of the most reasonable options for us to consider and we are awaiting his quotes.

Stephen Randall

1700269874

David was extremely nice, efficient, understanding and cooperative.

Bill Blum

1700268959

Juan Molina was terrific. Highly recommended!

Timothy Lee

1700261181

Excellent service as always! Ifthi did a superb job keeping our unit humming! Keep up the great work!

Lynda Gilderman

1700259039

Tough job! He didn't give up! Romo great tech and his supervisor jeff!

Google Rating

4.9

Based on 2085 reviews

Brody Pennell Heating & Air Conditioning

4.9

review us on See all reviews

Karen Carrey

1701224335

Blue Sky

1701222489

Cody Pomeranz

1701211463

We worked with Rene and he was very kind and professional!

Lanie Agustin

1701204618

Jim Wadsworth

1701202204

Cameron Parkins

1701194192

Octavio was excellent and fixed our problem right away. The best in the biz!Also have had Armando come through and he was lovely as well!

JoAnn Ralphs

1701132479

Michelle Potash

1701111606

Your service tech Armando Navarro did an excellent job…respectful of the job site. Great personality!

Tisha Eastman

1701111314

Marco was very knowledgeable and professional. He helped me navigate the complexity of my heating system and weighing the pros and cons for repair vs replacement. Thank you!

Gerald Jones

1700887054

Very professional, very believable, I did not feel deception. He is someone I would want on my team!!

Becky Harshberger

1700876382

Professional, caring and well trained. Great service from Tony Jr, Ruben and Brett!

Maurice marchesini

1700874096

Excellent and very professional. Daniel Bautista was very courteous, professional and attentive to the needed maintenance requirements for our system.

Diane Murray

1700869625

The technician, Frank Avino, who recently serviced my HVAC system was very thorough, professional and extremely courteous. He went above and beyond my expectations for friendly, helpful service.

Richard Schoenfeld

1700865212

Zachary Steinback

1700845799

Jaime B. & Juan C. came and replaced my control panel so that now my AC and heat work. Thank you for the great service.

Mark Suffredini

1700845103

Rene was great.

David T. Barakat

1700696722

David M was awesome and helpful!

Mr. Hanglow

1700695010

Juan Carbajal and César corrales did a great job fixing my unit was here on time and very informative would recommend these guys 100%

Barbara Goldman

1700690323

My new system was installed by Enrique D., Danny P. and Nathan. C. They did a great, perfect job and all are very friendly and very helpful and extremely capable. I highly recommend them.Barbara

Alan Schoenfeld

1700685326

Ivan was great. He was very nice, pleasant and made sure everything was working before he left.

Monroe Wooton

1700684337

john kapral

1700682701

jessica mcintyre

1700676516

David Mares was Amazing!!

Neda R

1700675266

Great service!! Frank and Danny were so helpful.

Ueli Rutishauser

1700674293

Daniel Bautista did an excellent job fixing my AC! Arrived right at beginning of assigned window and was efficient at fixing the problem and super nice !

steven haggerty

1700625126

Ken is a knowledgeable professional. He was able to answer my questions and provide confident expert advice. I look forward to seeing his proposalsWe'll see.

xiliary twil

1700617611

Janet Lonner

1700596373

Jeff was thorough, polite, knowledgeable and all around fantastic!

Sharon Klein

1700596355

Mike and Raul are fantastic. Perfect experience.

Rina Bhattacharyya

1700592873

David M was super helpful and walked me through everything clearly. Thank you David M!

xiliary twil

1700585763

Sean Michael

1700529973

our technician Cesar came in, with in an hour. Discovered what was wrong with our Ac unit. He got us up running. Appreciate the service and professional.

Dylan Conklin

1700527313

Marcelo Avila was excellent. Very helpful and thorough. Would love to work with him again!

Lori Neely

1700526274

Friendly and helpful.

Luz Seidman

1700525417

Excellent! Very well knowledgeable about the system. Informative👍

KEITH STOLZENBACH

1700525067

Tony Jr. and Ruben M. came today and I have nothing but the best to say about their friendliness, ability to communicate, and their professionalism.

Keith LaQua

1700523189

J. Murchison

1700518168

Giovanny did a great job repairing our AC. Professional, knowledgeable and efficient. Also, Benny and Kevin went above and beyond today!

Puck Paul

1700509851

Benny and Kevin were very helpful and solved our problem quickly.

Hayes Bergman

1700509800

Sid Jaffee

1700507370

Steve (my service tech) was polite and thorough....explaining items simply, and w/o any "heavy sell" pressure on things in need of fixing or replacing. Nice experience all around.

George Share

1700344160

Very thorough and courteous, knowledgeable and reasonable .

Virginia Giritlian

1700341487

Marjorie Fireman

1700332532

Brian Cole

1700326100

Daniel was very friendly and efficient. I recommend him highly!

Bill M

1700270162