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Carrier

Carrier Heating & Cooling Products

At Brody, we are always open with our clients and respectful of their budgets. Our goal isn’t to upsell every homeowner in LA County. Rather, we make no assumptions heading into an initial consultation. We work to understand your needs and recommend products that give you the best possible balance of home comfort and financial security.

We do work with customers to understand that the best decision for their budget, isn’t always the cheapest. Investing a few hundred dollars more upfront in a more effective system will lead to a notable reduction in your monthly energy bill. We provide our customers with a thorough comparative so that they can make the best decision for their home or business.

Carrier Performance Series – Better

The Carrier Performance Series is Carrier’s second best air conditioning unit. While all Carrier customers can expect a quality product, it will provide a great balance between upfront cost and overall system performance and efficiency.

NOISE

When you factor in how important noise is for your HVAC system, the first place you start is the placement of your system. If your unit is right next to a bedroom or heavily used living space, you’ll want to consider how much the whirring of a running HVAC system will impact your sleep or entertainment.

EFFICIENCY

The Carrier Performance system has a SEER (Seasonal Energy Efficiency Ratio) rating of 17. For reference, modern systems are designed with excellent efficiency. A rating of 14-16 is perfectly acceptable for a home. That being said, the higher the efficiency the more you save each month. For Los Angeles residents, this is more relevant than those that live in Texas where energy is extremely affordable.

PERFORMANCE

Carrier is THE original heating and cooling manufacturer in the U.S. It holds itself to the highest standard in system performance. In terms of performance, especially in comparison to a more efficient system, there isn’t a notable difference. Customers can expect to get the same lifespan out of the Performance Series as they would with the Infinity Series (10-15 years).

Carrier Infinity Series – Best

The Infinity Series is the latest in high-performance HVAC technology. It carries an incredible SEERS rating of 21 and can sync with the Infinity Controller for ultimate control of your system’s performance and home’s comfort.

NOISE

The noise emitted from an Infinity Series unit sounds like a conversation. As long as your home is properly insulated, this should not have a significant impact on your sleep or downtime.

Whichever series you feel is best for your home, noise can often be an indicator of an issue. If a system was installed properly, it’s more likely to run quietly and smoothly. A system can also be noisy if it needs a repair or routine cleaning and maintenance.

EFFICIENCY

With a SEER rating 20% greater than the Performance Series, customers will more than pay for the difference in cost between the two systems within the first 10 years. The more expensive your energy is, the more this is the case. In Southern California, customers who purchase the Infinity Series, should have no issues making up the difference in cost if they choose to invest in the more expensive unit.

PERFORMANCE

While all Carrier products are built with quality parts and advanced technology, investing in a higher efficiency system will certainly impact the way your system performs as a whole and its overall life-expectancy. While this may not be a major differentiator in comparison to the Performance Series, it should provide peace of mind that if you choose the “more expensive” unit, your investment is secure.

Carrier Equipment Line

What It Means to Be a Carrier Factory Authorized Dealer

Brody Pennell is a Carrier Factory Authorized Dealer. We didn’t earn this title by just selling and servicing Carrier brand HVAC systems. Our team of experienced HVAC technicians has consistently performed to the rigorous standards set out by Carrier for their factory endorsement We only employ NATE-certified technicians who have passed a stringent set of exams. Our team also participates in extensive training on all of the technical aspects of Carrier equipment installation, maintenance and repair.

In addition to our technician training, we are also skilled at identifying and recommending the right Carrier home comfort solutions to meet your specific needs, which includes Carrier’s energy-efficient products. In addition to offering these quality products, we also pride ourselves on quality service – correcting any issues that you may have with your system promptly. We’ll even remove the equipment and refund your purchase price within one year of installation if you’re still unhappy with your Carrier equipment.

In addition to recommending the very best quality Carrier products and providing expert servicing of Carrier equipment, we also listen to and respond to what our customers have to say. In fact, as a Carrier Factory Authorized Dealer, we are committed to gathering and responding to customer feedback while maintaining exemplary scores in our Carrier customer satisfaction program.

HVAC Financing Options

At Brody Pennell, we understand that purchasing a new HVAC system is a serious investment. But we also know the important role that a working HVAC system plays in keeping your Los Angeles home healthy, safe, and comfortable. That’s why we offer a range of HVAC financing options to ensure that you can get the new heating and cooling system you and your family need to stay comfortable year-round.

Whether you are replacing a decade-old HVAC system or just want to upgrade your existing system to a more energy efficient model, you can get the financing you need to make your home comfort dreams a reality. Visit our HVAC financing page to learn more about our financing options and how to apply.

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By clicking “Send Message”, I am providing express written consent to receive autodialed and pre-recorded calls, texts, and SMS/MMS with marketing communications from Brody Pennell regarding home services at the phone number provided above, even if the number is on a corporate, state, or national Do Not Call list. Consent is not a condition to purchase services or products.

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Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
I can always trust on Brody Pennell for all my AC and heating needs. Very professional, on-time and responsive. The technician Giovanna Consuegra, was very diligent, courteous, and very knowledgeable inspecting and maintaining our AC unit and insuring is ready for the summer heat.
Response from the owner:We're so grateful for your kind words, Jorge! It's wonderful to hear about your positive experience with our technician Nicholas. Thank you for trusting us with your AC and heating needs during such a crucial time. Your satisfaction is our top priority!
Alberto M was an amazing technician, he answered all of my questions and was able to accommodate every request!
Brody Pennell replaced the old heating and cooling system in my condo. The service was professional and excellent from the initial bid to the day of installation. Mike and his team arrived on time, were extremely patient with my questions and knowledgeable about the product. The work was done neatly and efficiently in less time than predicted and the installed system works perfectly.
I highly recommend Brody Pennell.
Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.
Had really good experience!
Response from the owner:We appreciate your 5-star rating! It's wonderful to know we met your expectations.
David a technician from Brody-Pennell arrived for the inspection of
our Heat/Air units (2) and demonstrated not only by his greeting and dress, but by his patient thorough examination of both units.

He answered all questions concerning both of our Heat/Air units
with clarity, which resulted in our deciding to purchase 1 new
Heat/Air unit and repair of our second unit.

Our new Heat/Air unit was installed the next day; which was
very fast and we consider our money well-spent!!!!
We recommend Brody-Pennell Heat/Air, because of the
Professional Excellence that was demonstrated by their
team of service people for our home.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Misael was kind, and very knowledgeable. He was very respectful not to track dirt inside, and took the time to explain how the HVAC works and ways to improve its function. Definitely a 5-star job!
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
Our Technician Giocanni came in and got right to work he was friendly polite and very clean. He took time to make sure he put on shoe covers to make sure he didn't track any dirt on to our carpets. He diagnosed the problem and told us in plain simple language what was the problem and what it would entail to fix it. I was extremely happy with their service
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Great Service.
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Response from the owner:Thank you for the 5-star rating, Jose!
Chris was very polite and professional
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Got here fast! In depth analysis, quick solution — work scheduled. Gio was very professional and courteous. Worked well with his supervisor. So far, great company!
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Ruben showed up on time and fully prepared to do the job. He explained what he was doing and what the problem was. He fee was reasonable and I would highly recommend.
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
This place is one of the rare gems that lead with honesty and simplicity. I called and spoke with many HVAC servicing companies, and Brody Pennell Heating & AC was patient to read through my inspection report and speak to me about my situation. We scheduled an appointment, and they had 2 servicemen who came on time, were friendly, and taught me alot about my HVAC system and what's needed next. I would highly recommend them. There was no pushy salesman tactics at all
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Kevin was great. Polite and neat. All is well.
Response from the owner:Thank you for recognizing Jason, Hilton, and Leo! We appreciate your kind words.
Giovanni is a 5 star technician.
Response from the owner:Thank you for your kind words, June! We're glad to hear that Anthony and David provided you with a great experience.
David E. was great! Excellent service, came right on time. Much appreciated all his work.
Response from the owner:Thank you for your kind words about Anthony! We're glad to hear that he provided excellent service and arrived on time. We appreciate your recognition of his hard work!
John was very courteous friendly and informative. Above and beyond service thank you .
Response from the owner:Thank you for your kind words, Daniel! It was a pleasure assisting you.
Justin was great!
Response from the owner:Thank you so much for your kind words, Michael!
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Anthony, the service technician for Brody Pennell, arrived on time, was very careful and thorough in evaluating our system. He explained what was working and what wasn't working efficiently or with some risk of major problems. I recommend Brody Pennell who have dedicated employees that they send out to your home not someone on contract. I was pleasantly surprised when Anthony said someone from another department could come by the same day to talk with us about replacement options. We really wanted things working before the hot weather gets here. David was there in minutes and was able to have a crew start the next day, and they could finish in 2 to 3 days with removal of old unit and installation of a new system. I have high expectations for the installation crew to be just as professional as Anthony and David from Brody Pennell.
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Kevin was great! Personable, thorough and solved my issue!
Response from the owner:Thank you for your kind words, Karen! We're glad to hear you had a great experience with Kevin and Ariel. Hope to see you again soon!
Justin does everything he is required to and more. All with a positive attitude. I am very satisfied with Brody Pennell service for my HVAC system.
Response from the owner:We are so glad to hear it! Thank you for your review!
Great Service! Thank you
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Alberto M. and Habacuc AT

5 stars They were on time and did a great job. Tested system. Inquired with senior tech. Communicated well. Ordered part.
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
James is an excellent employee. He is very knowledgeable and personable. He was able to diagnose the problem and fix it. I had the upmost confidence in his abilities. Thank you for sending him to us.

Richie Salazar is an excellent employee. He knows his craft and is very conscientious. Richie is very personable and it was pleasure to have him at our house. Thank you for sending him to us. Daniel P. is another excellent employee. He knows his craft and is very businesslike. I had utmost confidence in his abilities. Thank you
Response from the owner:Thank you for your kind words about James and Richie. We truly appreciate your feedback and are glad to hear that they provided you with excellent service.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Great company. Yesterday Kevin Lopez determined we needed a condensate pump. He returned today with Juan Carbajal and David Escamilla and in a little more than an hour the new pump was installed and working perfectly. They are a friendly and knowledgeable trio who kept us informed and answered all of our questions.

I am so happy that we have stayed with Brody. This past week our AC went out. The service people from Brody have been warning us that this was going to happen so it was not unexpected. Mike I. and his team (Raul I. And Alexander V.) came to do the installation and we could not have been more pleased with their work and the final product. It was a very complex job but they completed it in a day. They explained everything they were doing and were neat and efficient. They were friendly and answered all of our questions. This is a truly great team of knowledgeable workers and deserve to be commended.
Response from the owner:Thank you for sharing your positive experience with us! We're glad to hear that Kevin, Juan, and David provided friendly and knowledgeable service, keeping you informed throughout the process.
Justin Usi was great!
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
The tech was very respectful and pleasant. Did a thorough inspection of the systems and did the required maintenance. All in all good service. Changed the motor. Allis fine.
Response from the owner:Thank you for recognizing our tech's respectful and pleasant service, and for appreciating the thorough inspection and maintenance. We're glad you had a positive experience!
Misael to do the repairs that were needed on our AC and heating unit.
He was prompt, courteous, and spend time answering my many questions to make sure I understood. I have a semi annual maintenance plan with Brody p PennellT
and will definitel knew it
John M was terrific, very patient listening to my issues, operative variety of solutions. Totally competent. Very clear in his explanations as to what was needed in the house. I would absolutely want to deal with him again.
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Clear and informative, if sadly to tell us that our hundred year old floor furnace had met its end at last.
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Alejandro Amaro did a fantastic job today. We are very happy with his great work.
Response from the owner:Hi Ryan! We appreciate the review and are glad we could be of service!
Technician John M. from Brody Pennell performed a scheduled inspection of our heating and air conditioning unit. He was extremely knowledgeable and conducted a thorough and excellent assessment. His professionalism and friendly demeanor made the experience seamless. John took the time to explain his recommendations clearly, offering valuable advice on improving and extending the life of our unit. Overall, I highly recommend his service to others.
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
Great service!!
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Kevin came yesterday and today to service our heat and install an Air Scrubber! He did an awesome job. Super nice and very informed. Thanks for sending a great guy to our house.
Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.
Alberto and Justin checked out my relatively new package unit. Thankfully they had checked the history of the unit and our home, so they knew what to expect. It was great to hear this. They clearly explained what was found, showed pictures, and presented options for a concern they found. No problems with the unit and installed a new high rated filter. Thanks guys and Pennell for hiring knowledgeable pros.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Very professional and very knowledgeable.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
John was knowledgeable, friendly and able to diagnose the problem quickly. Would recommend!
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Luke is smart and thorough and entirely trustworthy. He did a terrific job for us.
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Service was amazing. She was very professional and efficient. She had great recommendations to keep our AC/ furnace running smooth.
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
John was great!
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Anthony Contreras did a thorough and professional job for me today. I appreciate his knowledge as well as his fine work ethic. Pamela James
Response from the owner:Thank you for recognizing our team's efforts! We appreciate your kind words and are delighted that we could assist you effectively.
Giovanny Q and David Ocampo were great. Giovanny provided great service. He was very thorough in checking my system and provided great explanations of recommended work. Brody Pennell has the best technicians. I trust the work will be done right. Ask for Giovanny if you need service, you will be in good hands. Also, David was great in providing options for a new system, he did not try to oversell but provide what was needed for my square footage and usage. Fully recommend Brody Pennell, great company with great work technicians.
Response from the owner:We are so grateful for your kind words about Jose! Thank you for trusting us with your HVAC needs.
Ivan Diaz provided the service and was professional and went above and beyond.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
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By clicking “Send Message”, I am providing express written consent to receive autodialed and pre-recorded calls, texts, and SMS/MMS with marketing communications from Brody Pennell regarding home services at the phone number provided above, even if the number is on a corporate, state, or national Do Not Call list. Consent is not a condition to purchase services or products.

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