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Carrier

Carrier Heating & Cooling Products

At Brody, we are always open with our clients and respectful of their budgets. Our goal isn’t to upsell every homeowner in LA County. Rather, we make no assumptions heading into an initial consultation. We work to understand your needs and recommend products that give you the best possible balance of home comfort and financial security.

We do work with customers to understand that the best decision for their budget, isn’t always the cheapest. Investing a few hundred dollars more upfront in a more effective system will lead to a notable reduction in your monthly energy bill. We provide our customers with a thorough comparative so that they can make the best decision for their home or business.

Carrier Performance Series – Better

The Carrier Performance Series is Carrier’s second best air conditioning unit. While all Carrier customers can expect a quality product, it will provide a great balance between upfront cost and overall system performance and efficiency.

NOISE

When you factor in how important noise is for your HVAC system, the first place you start is the placement of your system. If your unit is right next to a bedroom or heavily used living space, you’ll want to consider how much the whirring of a running HVAC system will impact your sleep or entertainment.

EFFICIENCY

The Carrier Performance system has a SEER (Seasonal Energy Efficiency Ratio) rating of 17. For reference, modern systems are designed with excellent efficiency. A rating of 14-16 is perfectly acceptable for a home. That being said, the higher the efficiency the more you save each month. For Los Angeles residents, this is more relevant than those that live in Texas where energy is extremely affordable.

PERFORMANCE

Carrier is THE original heating and cooling manufacturer in the U.S. It holds itself to the highest standard in system performance. In terms of performance, especially in comparison to a more efficient system, there isn’t a notable difference. Customers can expect to get the same lifespan out of the Performance Series as they would with the Infinity Series (10-15 years).

Carrier Infinity Series – Best

The Infinity Series is the latest in high-performance HVAC technology. It carries an incredible SEERS rating of 21 and can sync with the Infinity Controller for ultimate control of your system’s performance and home’s comfort.

NOISE

The noise emitted from an Infinity Series unit sounds like a conversation. As long as your home is properly insulated, this should not have a significant impact on your sleep or downtime.

Whichever series you feel is best for your home, noise can often be an indicator of an issue. If a system was installed properly, it’s more likely to run quietly and smoothly. A system can also be noisy if it needs a repair or routine cleaning and maintenance.

EFFICIENCY

With a SEER rating 20% greater than the Performance Series, customers will more than pay for the difference in cost between the two systems within the first 10 years. The more expensive your energy is, the more this is the case. In Southern California, customers who purchase the Infinity Series, should have no issues making up the difference in cost if they choose to invest in the more expensive unit.

PERFORMANCE

While all Carrier products are built with quality parts and advanced technology, investing in a higher efficiency system will certainly impact the way your system performs as a whole and its overall life-expectancy. While this may not be a major differentiator in comparison to the Performance Series, it should provide peace of mind that if you choose the “more expensive” unit, your investment is secure.

Carrier Equipment Line

What It Means to Be a Carrier Factory Authorized Dealer

Brody Pennell is a Carrier Factory Authorized Dealer. We didn’t earn this title by just selling and servicing Carrier brand HVAC systems. Our team of experienced HVAC technicians has consistently performed to the rigorous standards set out by Carrier for their factory endorsement We only employ NATE-certified technicians who have passed a stringent set of exams. Our team also participates in extensive training on all of the technical aspects of Carrier equipment installation, maintenance and repair.

In addition to our technician training, we are also skilled at identifying and recommending the right Carrier home comfort solutions to meet your specific needs, which includes Carrier’s energy-efficient products. In addition to offering these quality products, we also pride ourselves on quality service – correcting any issues that you may have with your system promptly. We’ll even remove the equipment and refund your purchase price within one year of installation if you’re still unhappy with your Carrier equipment.

In addition to recommending the very best quality Carrier products and providing expert servicing of Carrier equipment, we also listen to and respond to what our customers have to say. In fact, as a Carrier Factory Authorized Dealer, we are committed to gathering and responding to customer feedback while maintaining exemplary scores in our Carrier customer satisfaction program.

HVAC Financing Options

At Brody Pennell, we understand that purchasing a new HVAC system is a serious investment. But we also know the important role that a working HVAC system plays in keeping your Los Angeles home healthy, safe, and comfortable. That’s why we offer a range of HVAC financing options to ensure that you can get the new heating and cooling system you and your family need to stay comfortable year-round.

Whether you are replacing a decade-old HVAC system or just want to upgrade your existing system to a more energy efficient model, you can get the financing you need to make your home comfort dreams a reality. Visit our HVAC financing page to learn more about our financing options and how to apply.

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Why Choose Brody Pennell?


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This field is for validation purposes and should be left unchanged.

By clicking “Send Message”, I am providing express written consent to receive autodialed and pre-recorded calls, texts, and SMS/MMS with marketing communications from Brody Pennell regarding home services at the phone number provided above, even if the number is on a corporate, state, or national Do Not Call list. Consent is not a condition to purchase services or products.

James Handy from Brody Pennell was great! He solved the problem we were having of installing a new, upgraded Nest Learning Thermostat very quickly. He was courteous, communicative, helpful and well-informed. I would definitely recommend him.
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service.
Daniel B. is a true professional. Very thorough and explained everything as he was working. Would highly recommend.
Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service.
Very knowledgeable processional
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Daniel was a great technician, he thoroughly explained each step if his original assessment. Then walked me through everything he was going to do to service my furnace. He was very knowledgeable and explained everything to me in an easily understandable manner.
Response from the owner:Thank you, Delvin! We're glad to hear that Daniel provided clear explanations and made the process easy to understand. Your feedback is greatly appreciated!
This Company exceeded expectations every step of the process. The office staff, management, sales and definitely the techs. They showed on time, met every unexpected challenge with calm proffesionalism and cleaned up the work daily. I love to give them 5 stars.
PS...price point is competitive
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Ruben Medina arrived on time and quickly surveyed the situation from our description and the conditions and determined the likely cause of the problem. He was friendly but professional and efficient, confirming the cause and dealing with a part which had failed. After replacing it, he made sure through restarting and subsequent testing that the system was operating normally.
We were completely satisfied with Ruben's work and him personally.
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
German was professional and easy to converse with. He explained the situation clearly and gave me his honest thoughts on the issue. Amazing professional!
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
The system needed cleaning, Justin & Phillip did an outstanding job.& very kind, taught me about what was needed to matain my wall heater.
Response from the owner:Thank you for recognizing Rene's outstanding job and kindness in teaching you about the cleaning process!
I had Giovanny Quintero as my HVAC inspector, and he did a wonderful job.
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Amazing!!!
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Your technician, Ricky Sanchez was prompt, efficient, patiently answered my questions, and left everything clean. Great experience
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Always reliable and thoughtful about figuring out what is wrong. I trust them!
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Justin was great explaining what things need updating to ensure the longevity of my unit. Very professional. Will work with him again.
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
I found this company online when we had a furnace emergency. EVERYONE connected with this company had been professional, kind and efficient. They came out and showed me things about my furnace that TERRIFIED me. They will be back tomorrow to fix ever And I could not be happier. They are my go-to heating, AC and Electrical company from now on. AAA+++
Much appreciation to Ricky and Phil for the professional service today. Respectful heating and air conditioning technicians who will get the job done correctly. They shared some good advice to help keep my split unit running smoothly. I highly recommend purchase of a split wall unit through Brody Pennell as well as Ricky and Phil.
Thanks again.
Eric
Response from the owner:We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Justin. Was very helpful and help me understand the procedure

12/25/24
Jason. Was helpful . He had my heat on in a heartbeat and he explain about the pressure switch and the issue.
Response from the owner:Thank you for sharing your experience with Emmith! We appreciate your feedback and look forward to assisting you with any future HVAC needs.
I'm so glad I just happened to find this heating company! Kevin Lopez was fantastic. Kind patient and knowledgeable. Mine was a complicated case that he helped me with. Highly recommend the company and kevin.
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Let me state, first, that it would be an injustice to limit my comments about the service we have received from Brody Pennell to what has been provided by Rosendo Valdez, and the two fellows of his installation crew on January 2nd. I have to add the initial contact we had with technician, Daniel, and his manager, Brett. Collectively, these five gentlemen were not only excellent representatives of the company, they were also great lightening rods for the practice of customer serve in general. In all cases, their professionalism was tempered with culture of care, comfort, and concern for what we needed and what the company could provide, all in an effort to close the gap between where we were when we initially contacted Brody Pennell and where we wished to be in addressing the issue with heating our home. The character of their work easily surpassed the goal of meeting the needs of our household, going hand in hand with meeting their responsibilities as company employees providing a product to the public.
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Justin U. was friendly, knowledgeable, and extremely helpful. He quickly diagnosed the issue with my heating system and walked me through the steps that needed to be taken to repair it.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Justin was prompt, explained our issue and very professional. Pleased with the service.
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Really impressed with the service. I arrived home to discover my heater stopped working and they were at my house within 2hr of calling, and had it fixed about 2hr after that. Justin was very helpful and explained everything that caused the issue and how to prevent it going forward. Thank you!
Response from the owner:Thank you, Carolyn! We're glad you were impressed with our service and that Justin could help explain everything. Your satisfaction means a lot to us!
Response from the owner:Thank you, Small-t, for taking the time to leave a review. Your feedback is appreciated!
A complete professional knowledgable and went above and beyond in making sure I had a full picture of what was needed and addressed anything he could immediately Grateful
Response from the owner:Thank you, Maureen, for your kind words! We're glad to hear that you felt well informed and supported. Your appreciation means a lot to us.
Louis is a quality professional. Engaging, informative, receptive to questions, and very transparent with his system diagnosis. Would happily have him back again and would recommend him to anyone looking for a thorough rundown of their HVAC performance.
Response from the owner:Thank you, John, for your kind words about Louis! We're glad to hear you had a positive experience and appreciate your recommendation.
Very knowledgeable easy to communicate with Very likeable
Response from the owner:Thank you, E, for your kind words! We're glad to hear you found our team knowledgeable and easy to communicate with. Your satisfaction means a lot to us!
Juan was awesome, courteous and patient
Response from the owner:Thank you, Clarence! We're glad to hear that Juan made such a positive impression with his courteous and patient demeanor. Your feedback is appreciated!
Response from the owner:Thank you, Houry, for taking the time to leave a review. We appreciate your feedback!
Javier was terrific and answered all my questions! Hearing back in action and understand my system more….
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Alex did a superb job. He serviced my mini split inside then climbed a ladder to my second story to service my mini split's outside. In addition he showed me in detail how to use my Mitsubishi unit more effectively.
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Great service
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Louis was fabulous. He was on time, courteous and knowledgeable. He has many years of experience and I trust his advice regarding my heat pump. I am buying a new heat pump system to replace my old one, and will use BrodyPennell for my heat pump service in the future.
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Professional service
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Great team. Great staff.
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Juan was great even my 2 Golden Retrievers enjoyed him coming - he was efficient and explained the result in easy to understand terms
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Juan Carbajal Brody Pennell was friendly, professional and thorough. He replaced all blower parts for our home HVAC and installed the entire unit efficiently and tested temperatures at vents upon completion.
I recommend him highly!
Tim L
Santa Monica
Response from the owner:Thank you for recommending Ivan and Jason, we appreciate your feedback!
The technical staff at Brody and Pennell are experienced, knowledgeable, and communicate very well. They will investigate and answer any questions without difficulty. They clean and inspect older HVAC equipment, recommend upgrades or replacements, and install new gear rapidly and in excellent condition. The cost is higher but the quality is worth it.
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Daniel B and Kavin L. They are nice technicians
Response from the owner:We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service.
My technician was very thorough and professional. He was very detailed in his inspection of the equipment and in letting me know his assessment. It was very easy to communicate with him and he was not bothered with any of the questions I had. Even though the company gave a discount for the service, I feel it was a very through inspection.
Response from the owner:Thank you, Richard, for your kind words! We're glad to hear that you had a positive experience with our technician and appreciated their thoroughness and communication. Your feedback means a lot to us!
The "comfort club" is well worth the annual fee. Our system is checked and cleaned twice annually, and the staff have been superb.
Response from the owner:We're so glad to hear that you're finding value in our Comfort Club membership! Thank you for your kind words about our staff.

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"*" indicates required fields

This field is for validation purposes and should be left unchanged.

By clicking “Send Message”, I am providing express written consent to receive autodialed and pre-recorded calls, texts, and SMS/MMS with marketing communications from Brody Pennell regarding home services at the phone number provided above, even if the number is on a corporate, state, or national Do Not Call list. Consent is not a condition to purchase services or products.