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24/7 Emergency Service Available (310) 896-4911

Carol DeNardo

Alex came with Rodrigo to tune up our heating and air conditioning system. They were fantastic. Did a very thorough job. I spoke mostly with Alex who was very professional, friendly, and had good advice. Would definitely use them again.

Give us a call!
James J.
1714783989
Sophie K.
1714780390
Rene did an excellent and thorough job. Jose came to fix AC and did an excellent job as well!
michelle w
1714779433
This is a class "A" team.. Alessandro A, Rafael B, Rosendo V and Brian G... The team was knowledgeable, punctual, professional and high performing. They worked as one unit and removed and installed a 3.5 ton system seamlessly. I would be remiss is I didn't mention the Crane Driver, he is amazing !!!.Alessandro took the time to address additional concerns that my tenant had and even returned to take care of the breaker that tripped.If you need a HVAC system replaced, I would not only use Brody Penell, but request this team!!!Thank you, TEAM A ( Alessandro, Rafael, Rosendo and Brian).
Roberta
1714779141
Our HVAC system was serviced by your technicians Leo H. and Tristen. We were texted to let us know they were on the way and arrived promptly. They were very pleasant, worked rapidly, cleanly and efficiently, and did a most thorough assessment of our system. They then told us in detail all that had been done to service our system and made some recommendations about additional service. It would be our pleasure to have them return to service our system in the future.
Julian Q.
1714775491
Daniel B and Armando, they both did a great job!
JEREMY M.
1714774803
Terrific service, very thorough and professional. Steven Juanes was friendly, clear and meticulous in inspecting and servicing our heating/cooling units. He explained everything in great detail and advised us about further maintenance without pressuring us to get it done. We have a two mini-split units which can be really tricky to work on, but Steven was ultra-knowledgable and took extra time to work on the roof venting/connections. Look no further, this company always delivers excellent service!
sara G.
1714774267
Juan Romo got our A/C up and running and also let us know of any other issues/different solution options! He was absolutely wonderful!
Ronald L.
1714771866
Juan Molina was very Professional and very thorough. Answered any and all questions we had. He got rid of that irritating noise we had and thoroughly clean and put our system together and is in excellent working order.
brian H.
1714771661
Ivan and Ruben arrived promptly and were very thorough and professional.
Bonnie Reuben N.
1714769148
Rene Morales, service technician, was extremely knowledgeable, courteous and constructive. He saw right away what issues need to be addressed with our equipment, and we are in a path to resolve. I would like to have Rene handle our annual maintenance each year going forward
Maria E.
1714765315
Jose CThey make a good job😊
Dann G.
1714760916
Anthony Manzo and Daniel Alvila were awesome, they did a great job and I recommend them highly
m T.
1714695455
Anthony Manzo any David Mares were great - a pleasure to work with. Knowledgeable professionals and nice guys. They did great work and we will request them for our next service.
Travis W.
1714695371
Ruben and Angel were awesome. Very thorough and professional. Best HVAC gentlemen that I have worked with in quite some time.
Colette D.
1714693875
Marco Ayala did a great job. He was thorough and straightforward.
Carlo
1714691808
Juan Molina was the best, he was detail oriented and clean and fast service.
Julia R.
1714690410
Ashton, Field Supervisor, was great. We trusted his recommendations for a new heating system. He will personally come with the installers to make sure our home is taken care of and everything goes well.He also connected with us personally, so it was an enjoyable experience.Cesar CCesar was excellent. Cheerful, professional, clean, very skilled.He explained how to use our zone system properly. We didn’t know.He re-set things so the system won’t get too hot and we will be safe.Cesar tested everything to be sure it was working well.I give him high scores for customer service.Thank you for sending him right away when our system shut off.April 2024Cesar Corrales came for regular maintenance service. He returned to install a part in the condenser so it lasts longer.With him the first time was Freddy, then Maurice. They also did a good job. They are learning from Cesar.Cesar is extremely thorough, checking every aspect of the system. He and I’m doing a review Freddy even took the top off the condenser and cleaned it out with the vacuum, then hosed it. Amazing!Cesar is so knowledgeable and answers all my questions. He’s also very personable, kind, and has a sense of humor.Cesar is respectful and courteous. He goes out of his way to keep everything clean in the house.I highly recommend Cesar and the people who come with him to learn from him.
Kevin S.
1714684117
Rene Morales did a great job! Got us back and running.
Chuck R.
1714680489
Enrique, Jose and Gerson did a great job installing our cooling on 5/2/24 thank you.Desi Sanchez was very professional and efficient in checking and tuning our HVAC system. He took great care to double check his work and explain what he was doing. I'll continue to use Brody Pennell and ask for Desi for future visits.
Penelope G.
1714679872
Ivan Diaz and David Escamilla were great !
Craig N.
1714676701
Juan de Jesus
Lori M.
1714676526
I’m so glad I found Brody Pennell. Setting up the appointment was a breeze. Rene showed up on time was very friendly very communicative and an excellent worker. He kept me informed on everything showed me pictures of what was on the roof and in the attic. I’ll definitely be using them again.
christopher D.
1714676448
Juan Romo was a professional and broke down everything that was wrong with our unit and how to fix it
reyna C.
1714675299
Juancho y Juan C did a good job very helpful great guys send them back
Jennifer R.
1714609134
Love Brody Pennell! They make my AC life easy! Daniel A. And Juan D. did an exceptional job today with their visit! Kept me informed of their progress and made it easy! They were also super nice about my crazy barking dog!
Denise B.
1714607850
Work will proceed Monday. Meantime Ivan answer all questions and some. There was an integrity about this tech that made it easier to feel confident about our decision working with Brody. Thank you 😊Today Octavio & Ivan came and got busy baby. I am so happy with the work and these two gentlemen. I actually purchased the service warranty. This way I feel confident they'll keep my AC & heating systems puuurrring.Thank you Brody Pennell...😍🥰
Jorge R.
1714594340
Our technician David M and field support Michael S performed a maintenance and health assessment on my old furnace, and were able to help me figure out the best upgrade options. I appreciate their attention to details, the thoroughness of their work and evaluation, and their very professional and cordial attitude. I highly recommend and appreciate the professionals at Brody Penell.
CRMCSYS
1714593647
4.8.2024Marco Ayala (technician), Juan U. (apprentice) and their supervisor Ashton were courteous, patient and thorough. They reviewed the problems I have with my Carrier unit and explained why I needed it replaced. I was given the choice of 3 new models with price and labor for each. They offered to contact my HOA’s management company for the roof installation and will arrange a city inspection after the work is completed. I would not hesitate recommending Brody Pennell to family and friends.5.1.2024Update: Edgar Hernandez, an installation tech, came today to adjust the settings in my Honeywell wall panel and was as polite and knowledgeable as the previous techs. More good news: I wasn't certain if BP's electrical contractor(s) only dealt with large projects or they are also available for individual homeowner concerns. Edgar assured me I can call them for electrical work.Every time I phoned BP the automated answering system placed me on hold but someone always picked up my calls within 30 seconds. BP sent emails confirming appointments. The day of the appointments I received emails and texts with the full name and photo of the techs (which addresses security concerns for a single person living alone) and links to a map so I could track the progress of the techs with estimated arrival times.
Loyda S.
1714585835
Juan C. and Juancho we’re both very knowledgeable of the job they did! I definitely recommend them.
Bob B
1714526472
Kevin Lopez, and Ruben Medina at Brody came in late this afternoon and saved me from an evening from...well you know-Best company out there, and growing fast-well deserved!
Kelly R.
1714522252
Juancho was prompt, communicative and friendly. He took his time to thoroughly perform the requested service and explain to me what was done. We are very pleased with his service!
Lanie L.
1714520860
Maurice came and serviced our system. He did a wonderful job and was very friendly and professional. Highly recommend!
Justin K
1714520842
Maurice did a great job! He was professional, fast, courteous and very knowledgeable!
Irvin P.
1714519544
Leo and Tristen walked me through the process and explained the work they had done. Very professional and thorough.
Julie B.
1714514587
Jose S did a great job. He was thorough and took great care in his work.
Joseph H.
1714514370
Marco and Ashton are very courteous, friendly, and professional. They are very knowledgeable, and expertly performed their inspection on my heating and air conditioning system. Marco even went above and beyond, and installed a fix for my thermostat on the spot at no charge. I highly recommend Marco, Ashton and the Brody Pennell team!
Sean D.
1714513315
We had excellent service from Rene our technician. He was a total pro, on time, helpful and knowledgeable about options for upgrades/upkeep to our system. Would highly recommend Rene andBrody Pennell to anyone seeking heating or AC service.
Pamela J.
1714513041
Anthony Manzo,Brett Turner, Mike and Raul I, Ben T and Rafael A gave me great service and excellent recommendations. They made sure I understood everything. Thanks!
Emily M.
1714504473
Anthony M Armando N good work
William N.
1714503162
Tristen and Leo H were here to service our heating units. They did an outstanding job. Very thorough, showed me pictures of the before and after. Explained everything and I was very pleased with their work.
Marlene T.
1714502098
Kevin Lopez and Philip were both punctual, efficient and through! Great techs!
Viviana S.
1714500166
Anthony manzo Armando N. Great work
Eric S.
1714498879
Rene has been our technician and absolutely amazing! I highly recommend Brody Pennell for any HVAC needs.8/9 - Rene and Arshag came again to rewire our dampers and got everything working perfectly! Once again, highly recommend it!9/8 - Rene came back to check on our board. Once again he crushed it and solved the problem12/22 - Once again, Renee was a rock Star solving some major HVAC issues were having!1/18 - Rene and Arshag had to stop by today to fix an issue with a nest controller. Once again service was impeccable and everything solved.4/30 - Rene came out to replace a nest thermostat that was not functioning properly. Once again, awesome service!
Mark L.
1714436716
Juan Romo was great!
Amber J.
1714434201
Ruben and Ariel was exceptionally friendly! I LOVED that Ruben kept me in the loop and followed up with me. I also appreciated that he called prior to give me his eta so I can prepare and knew when to expect their arrival. Both were super patient and nice 👏👏👏
Charlie M.
1714432428
Leo H and Tristen were great. timely, efficient and knowledgeable. I will continue to use Brody Pennell with service like this.
Sharon R.
1714426699
Outstanding professional service. The members of the office staff, as well as the service technicians, are courteous, professional and friendly. Pablo and Phillip were the technicians who serviced our units today-They explained every detail to us which we greatly appreciated!
Sarah G.
1714418555
Kevin and Freddy were timely and kind. They were great at communicating and teaching us about AC maintenance. They were respectful of our space wearing booties over their shoes and laying down their own mats. They were thorough and also efficient. We will be requesting Kevin again for future needs. Thank you
Damon R.
1714418094
The service tech Juan Molina did a great job. He showed up on time, explained the situation and solved the issue. I greatly recommend him and Brody Pennell.
David R.
1714415243
Ivan & Maurice
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James J.
1714783989
Sophie K.
1714780390
Rene did an excellent and thorough job. Jose came to fix AC and did an excellent job as well!
michelle w
1714779433
This is a class "A" team.. Alessandro A, Rafael B, Rosendo V and Brian G... The team was knowledgeable, punctual, professional and high performing. They worked as one unit and removed and installed a 3.5 ton system seamlessly. I would be remiss is I didn't mention the Crane Driver, he is amazing !!!.Alessandro took the time to address additional concerns that my tenant had and even returned to take care of the breaker that tripped.If you need a HVAC system replaced, I would not only use Brody Penell, but request this team!!!Thank you, TEAM A ( Alessandro, Rafael, Rosendo and Brian).
Roberta
1714779141
Our HVAC system was serviced by your technicians Leo H. and Tristen. We were texted to let us know they were on the way and arrived promptly. They were very pleasant, worked rapidly, cleanly and efficiently, and did a most thorough assessment of our system. They then told us in detail all that had been done to service our system and made some recommendations about additional service. It would be our pleasure to have them return to service our system in the future.
Julian Q.
1714775491
Daniel B and Armando, they both did a great job!
JEREMY M.
1714774803
Terrific service, very thorough and professional. Steven Juanes was friendly, clear and meticulous in inspecting and servicing our heating/cooling units. He explained everything in great detail and advised us about further maintenance without pressuring us to get it done. We have a two mini-split units which can be really tricky to work on, but Steven was ultra-knowledgable and took extra time to work on the roof venting/connections. Look no further, this company always delivers excellent service!
sara G.
1714774267
Juan Romo got our A/C up and running and also let us know of any other issues/different solution options! He was absolutely wonderful!
Ronald L.
1714771866
Juan Molina was very Professional and very thorough. Answered any and all questions we had. He got rid of that irritating noise we had and thoroughly clean and put our system together and is in excellent working order.
brian H.
1714771661
Ivan and Ruben arrived promptly and were very thorough and professional.
Bonnie Reuben N.
1714769148
Rene Morales, service technician, was extremely knowledgeable, courteous and constructive. He saw right away what issues need to be addressed with our equipment, and we are in a path to resolve. I would like to have Rene handle our annual maintenance each year going forward
Maria E.
1714765315
Jose CThey make a good job😊
Dann G.
1714760916
Anthony Manzo and Daniel Alvila were awesome, they did a great job and I recommend them highly
m T.
1714695455
Anthony Manzo any David Mares were great - a pleasure to work with. Knowledgeable professionals and nice guys. They did great work and we will request them for our next service.
Travis W.
1714695371
Ruben and Angel were awesome. Very thorough and professional. Best HVAC gentlemen that I have worked with in quite some time.
Colette D.
1714693875
Marco Ayala did a great job. He was thorough and straightforward.
Carlo
1714691808
Juan Molina was the best, he was detail oriented and clean and fast service.
Julia R.
1714690410
Ashton, Field Supervisor, was great. We trusted his recommendations for a new heating system. He will personally come with the installers to make sure our home is taken care of and everything goes well.He also connected with us personally, so it was an enjoyable experience.Cesar CCesar was excellent. Cheerful, professional, clean, very skilled.He explained how to use our zone system properly. We didn’t know.He re-set things so the system won’t get too hot and we will be safe.Cesar tested everything to be sure it was working well.I give him high scores for customer service.Thank you for sending him right away when our system shut off.April 2024Cesar Corrales came for regular maintenance service. He returned to install a part in the condenser so it lasts longer.With him the first time was Freddy, then Maurice. They also did a good job. They are learning from Cesar.Cesar is extremely thorough, checking every aspect of the system. He and I’m doing a review Freddy even took the top off the condenser and cleaned it out with the vacuum, then hosed it. Amazing!Cesar is so knowledgeable and answers all my questions. He’s also very personable, kind, and has a sense of humor.Cesar is respectful and courteous. He goes out of his way to keep everything clean in the house.I highly recommend Cesar and the people who come with him to learn from him.
Kevin S.
1714684117
Rene Morales did a great job! Got us back and running.
Chuck R.
1714680489
Enrique, Jose and Gerson did a great job installing our cooling on 5/2/24 thank you.Desi Sanchez was very professional and efficient in checking and tuning our HVAC system. He took great care to double check his work and explain what he was doing. I'll continue to use Brody Pennell and ask for Desi for future visits.
Penelope G.
1714679872
Ivan Diaz and David Escamilla were great !
Craig N.
1714676701
Juan de Jesus
Lori M.
1714676526
I’m so glad I found Brody Pennell. Setting up the appointment was a breeze. Rene showed up on time was very friendly very communicative and an excellent worker. He kept me informed on everything showed me pictures of what was on the roof and in the attic. I’ll definitely be using them again.
christopher D.
1714676448
Juan Romo was a professional and broke down everything that was wrong with our unit and how to fix it
reyna C.
1714675299
Juancho y Juan C did a good job very helpful great guys send them back
Jennifer R.
1714609134
Love Brody Pennell! They make my AC life easy! Daniel A. And Juan D. did an exceptional job today with their visit! Kept me informed of their progress and made it easy! They were also super nice about my crazy barking dog!
Denise B.
1714607850
Work will proceed Monday. Meantime Ivan answer all questions and some. There was an integrity about this tech that made it easier to feel confident about our decision working with Brody. Thank you 😊Today Octavio & Ivan came and got busy baby. I am so happy with the work and these two gentlemen. I actually purchased the service warranty. This way I feel confident they'll keep my AC & heating systems puuurrring.Thank you Brody Pennell...😍🥰
Jorge R.
1714594340
Our technician David M and field support Michael S performed a maintenance and health assessment on my old furnace, and were able to help me figure out the best upgrade options. I appreciate their attention to details, the thoroughness of their work and evaluation, and their very professional and cordial attitude. I highly recommend and appreciate the professionals at Brody Penell.
CRMCSYS
1714593647
4.8.2024Marco Ayala (technician), Juan U. (apprentice) and their supervisor Ashton were courteous, patient and thorough. They reviewed the problems I have with my Carrier unit and explained why I needed it replaced. I was given the choice of 3 new models with price and labor for each. They offered to contact my HOA’s management company for the roof installation and will arrange a city inspection after the work is completed. I would not hesitate recommending Brody Pennell to family and friends.5.1.2024Update: Edgar Hernandez, an installation tech, came today to adjust the settings in my Honeywell wall panel and was as polite and knowledgeable as the previous techs. More good news: I wasn't certain if BP's electrical contractor(s) only dealt with large projects or they are also available for individual homeowner concerns. Edgar assured me I can call them for electrical work.Every time I phoned BP the automated answering system placed me on hold but someone always picked up my calls within 30 seconds. BP sent emails confirming appointments. The day of the appointments I received emails and texts with the full name and photo of the techs (which addresses security concerns for a single person living alone) and links to a map so I could track the progress of the techs with estimated arrival times.
Loyda S.
1714585835
Juan C. and Juancho we’re both very knowledgeable of the job they did! I definitely recommend them.
Bob B
1714526472
Kevin Lopez, and Ruben Medina at Brody came in late this afternoon and saved me from an evening from...well you know-Best company out there, and growing fast-well deserved!
Kelly R.
1714522252
Juancho was prompt, communicative and friendly. He took his time to thoroughly perform the requested service and explain to me what was done. We are very pleased with his service!
Lanie L.
1714520860
Maurice came and serviced our system. He did a wonderful job and was very friendly and professional. Highly recommend!
Justin K
1714520842
Maurice did a great job! He was professional, fast, courteous and very knowledgeable!
Irvin P.
1714519544
Leo and Tristen walked me through the process and explained the work they had done. Very professional and thorough.
Julie B.
1714514587
Jose S did a great job. He was thorough and took great care in his work.
Joseph H.
1714514370
Marco and Ashton are very courteous, friendly, and professional. They are very knowledgeable, and expertly performed their inspection on my heating and air conditioning system. Marco even went above and beyond, and installed a fix for my thermostat on the spot at no charge. I highly recommend Marco, Ashton and the Brody Pennell team!
Sean D.
1714513315
We had excellent service from Rene our technician. He was a total pro, on time, helpful and knowledgeable about options for upgrades/upkeep to our system. Would highly recommend Rene andBrody Pennell to anyone seeking heating or AC service.
Pamela J.
1714513041
Anthony Manzo,Brett Turner, Mike and Raul I, Ben T and Rafael A gave me great service and excellent recommendations. They made sure I understood everything. Thanks!
Emily M.
1714504473
Anthony M Armando N good work
William N.
1714503162
Tristen and Leo H were here to service our heating units. They did an outstanding job. Very thorough, showed me pictures of the before and after. Explained everything and I was very pleased with their work.
Marlene T.
1714502098
Kevin Lopez and Philip were both punctual, efficient and through! Great techs!
Viviana S.
1714500166
Anthony manzo Armando N. Great work
Eric S.
1714498879
Rene has been our technician and absolutely amazing! I highly recommend Brody Pennell for any HVAC needs.8/9 - Rene and Arshag came again to rewire our dampers and got everything working perfectly! Once again, highly recommend it!9/8 - Rene came back to check on our board. Once again he crushed it and solved the problem12/22 - Once again, Renee was a rock Star solving some major HVAC issues were having!1/18 - Rene and Arshag had to stop by today to fix an issue with a nest controller. Once again service was impeccable and everything solved.4/30 - Rene came out to replace a nest thermostat that was not functioning properly. Once again, awesome service!
Mark L.
1714436716
Juan Romo was great!
Amber J.
1714434201
Ruben and Ariel was exceptionally friendly! I LOVED that Ruben kept me in the loop and followed up with me. I also appreciated that he called prior to give me his eta so I can prepare and knew when to expect their arrival. Both were super patient and nice 👏👏👏
Charlie M.
1714432428
Leo H and Tristen were great. timely, efficient and knowledgeable. I will continue to use Brody Pennell with service like this.
Sharon R.
1714426699
Outstanding professional service. The members of the office staff, as well as the service technicians, are courteous, professional and friendly. Pablo and Phillip were the technicians who serviced our units today-They explained every detail to us which we greatly appreciated!
Sarah G.
1714418555
Kevin and Freddy were timely and kind. They were great at communicating and teaching us about AC maintenance. They were respectful of our space wearing booties over their shoes and laying down their own mats. They were thorough and also efficient. We will be requesting Kevin again for future needs. Thank you
Damon R.
1714418094
The service tech Juan Molina did a great job. He showed up on time, explained the situation and solved the issue. I greatly recommend him and Brody Pennell.
David R.
1714415243
Ivan & Maurice
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