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Carrier

Carrier Heating & Cooling Products

At Brody, we are always open with our clients and respectful of their budgets. Our goal isn’t to upsell every homeowner in LA County. Rather, we make no assumptions heading into an initial consultation. We work to understand your needs and recommend products that give you the best possible balance of home comfort and financial security.

We do work with customers to understand that the best decision for their budget, isn’t always the cheapest. Investing a few hundred dollars more upfront in a more effective system will lead to a notable reduction in your monthly energy bill. We provide our customers with a thorough comparative so that they can make the best decision for their home or business.

Carrier Performance Series – Better

The Carrier Performance Series is Carrier’s second best air conditioning unit. While all Carrier customers can expect a quality product, it will provide a great balance between upfront cost and overall system performance and efficiency.

NOISE

When you factor in how important noise is for your HVAC system, the first place you start is the placement of your system. If your unit is right next to a bedroom or heavily used living space, you’ll want to consider how much the whirring of a running HVAC system will impact your sleep or entertainment.

EFFICIENCY

The Carrier Performance system has a SEER (Seasonal Energy Efficiency Ratio) rating of 17. For reference, modern systems are designed with excellent efficiency. A rating of 14-16 is perfectly acceptable for a home. That being said, the higher the efficiency the more you save each month. For Los Angeles residents, this is more relevant than those that live in Texas where energy is extremely affordable.

PERFORMANCE

Carrier is THE original heating and cooling manufacturer in the U.S. It holds itself to the highest standard in system performance. In terms of performance, especially in comparison to a more efficient system, there isn’t a notable difference. Customers can expect to get the same lifespan out of the Performance Series as they would with the Infinity Series (10-15 years).

Carrier Infinity Series – Best

The Infinity Series is the latest in high-performance HVAC technology. It carries an incredible SEERS rating of 21 and can sync with the Infinity Controller for ultimate control of your system’s performance and home’s comfort.

NOISE

The noise emitted from an Infinity Series unit sounds like a conversation. As long as your home is properly insulated, this should not have a significant impact on your sleep or downtime.

Whichever series you feel is best for your home, noise can often be an indicator of an issue. If a system was installed properly, it’s more likely to run quietly and smoothly. A system can also be noisy if it needs a repair or routine cleaning and maintenance.

EFFICIENCY

With a SEER rating 20% greater than the Performance Series, customers will more than pay for the difference in cost between the two systems within the first 10 years. The more expensive your energy is, the more this is the case. In Southern California, customers who purchase the Infinity Series, should have no issues making up the difference in cost if they choose to invest in the more expensive unit.

PERFORMANCE

While all Carrier products are built with quality parts and advanced technology, investing in a higher efficiency system will certainly impact the way your system performs as a whole and its overall life-expectancy. While this may not be a major differentiator in comparison to the Performance Series, it should provide peace of mind that if you choose the “more expensive” unit, your investment is secure.

Carrier Equipment Line

What It Means to Be a Carrier Factory Authorized Dealer

Brody Pennell is a Carrier Factory Authorized Dealer. We didn’t earn this title by just selling and servicing Carrier brand HVAC systems. Our team of experienced HVAC technicians has consistently performed to the rigorous standards set out by Carrier for their factory endorsement We only employ NATE-certified technicians who have passed a stringent set of exams. Our team also participates in extensive training on all of the technical aspects of Carrier equipment installation, maintenance and repair.

In addition to our technician training, we are also skilled at identifying and recommending the right Carrier home comfort solutions to meet your specific needs, which includes Carrier’s energy-efficient products. In addition to offering these quality products, we also pride ourselves on quality service – correcting any issues that you may have with your system promptly. We’ll even remove the equipment and refund your purchase price within one year of installation if you’re still unhappy with your Carrier equipment.

In addition to recommending the very best quality Carrier products and providing expert servicing of Carrier equipment, we also listen to and respond to what our customers have to say. In fact, as a Carrier Factory Authorized Dealer, we are committed to gathering and responding to customer feedback while maintaining exemplary scores in our Carrier customer satisfaction program.

HVAC Financing Options

At Brody Pennell, we understand that purchasing a new HVAC system is a serious investment. But we also know the important role that a working HVAC system plays in keeping your Los Angeles home healthy, safe, and comfortable. That’s why we offer a range of HVAC financing options to ensure that you can get the new heating and cooling system you and your family need to stay comfortable year-round.

Whether you are replacing a decade-old HVAC system or just want to upgrade your existing system to a more energy efficient model, you can get the financing you need to make your home comfort dreams a reality. Visit our HVAC financing page to learn more about our financing options and how to apply.

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Why Choose Brody Pennell?


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Parts & Labor Warranties

Request Service

"*" indicates required fields

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Denise B.
1714266945
Work will proceed Monday. Meantime Ivan answer all questions and some. There was an integrity about this tech that made it easier to feel confident about our decision working with Brody. Thank you 😊
Yulin S.
1714240602
Juan Romo is very nice and knowledgeable technician. He finished my maintenance in very detail ways and provided reasonable suggestions. I highly recommended him for future work on my HVAC
Zehra E.
1714233395
Ivan Diaz was great!
Maria L.
1714171589
Juan molina and gino were amazing!!! So professional and took so much time to go over everything with me.
Annick W.
1714169418
Your crew is so nice and efficient and know what they are talking about. It was a pleasure to work with them.
Brett W.
1714164822
James and Maurice came on time, were respectful and professional. As they checked out the issue, they went above and beyond, checking every piece of the furnace for a malfunction and doing a second pass just to make sure. Great service, will use them again.
Louise H.
1714163878
Juancho and Marco did a great job today!!Please come back. Thank you!☺️
Nancy A.
1714163468
Rene was very professional and friendly and diagnosed the issue with the old heater in our house. Loved how you could see exactly what the problem was with the camera probe. He was very knowledgeable and aware of the safety issues of an older heater for the family. Thank you for your quick and competent service.
Steve H.
1714163233
Kevin did a good job.
Beth F.
1714161877
Daniel B. was very polite and helpful. I am very happy with service from Brody Pennell.
Jeremy S.
1714155867
David M. did a fine job during the service call. He was, kind, knowledgeable, and professional. He represented his company well.
Pat D.
1714155494
James h friendly and efficient
Diana R.
1714153844
Daniel Avila was super!! Very professional and had a lovely disposition. He took care of un in no time. I highly recommend him.
Nicole Karsenty L.
1714153630
Cesar Corrales and Jeremy MarmonVery happy with their work. Recommend them anytime.today 4/26/24 Anthony manzo great help
stephanie C.
1714102943
Jose Rivera came to replace Thermostat on a newly installed system. He explained the whole process very well. It was an exceptional and spotless installment, would definitely recommend to family and friends. He deserves 5 stars, will have him working with us again.
Marcia W.
1714093751
Tony M and Jose were both here for our 6 month checkup and they were extremely thorough, explained everything, and very nice. Would highly recommend them.
Steve L.
1714085783
Tristen and Juancho were efficient and friendly and explained everything clearly.
Debra M.
1714085316
Excellent service by Juan Munoz, Daniel Picard, Brian Diaz, and Juan Sanchez. Very helpful in explaining the HVAC installation process and helping set up new thermostat. Extremely kind and helpful. I recommend Brody Pennel for any HVAC installation or repair.
S O
1714085187
Maria was pleasant and did an excellent job. Explained everything very clearly. Very happy with the service.
Eva B.
1714084317
JuanMolina serviced my ac and heating today He was very polite and helpful,
Tony G.
1714083874
Our regular semi-annual service was performed today and Rene, our technician, did a terrific job, showing care and attention to detail. He's very friendly and informative and made sure we had all our questions answered and were completely satisfied.
Shari M.
1714082673
Marco is the best!!!!
Liza U.
1714081448
Kevin and David E were great4/25/24 Juan C and Gio Q were awesome and helped in everyway. Thanks guys
S M
1714078921
Daniel B & Jose CWe're very polite and courteous and worked very proficiently and efficiently and were able to inform us of the exact problem which was great. I would not hesitate to call on these guys for HV assurance. Thanks Daniel & JoseOn 4/25/2024 Daniel B & Jason S provide our company with best care that we find truly impeccable and would recommend this company and these workers to any other establishment and wouldn't want anyone but the best and these guys are the best in our opinion.
beatles341
1714077166
Jose C. was a great technician to work with. Excellent customer support and service.Ivan D and Kevin L are great guys. They did the maintenance for my property around a month ago. 4/25/24
brett H.
1714076214
My technicians did a great Job ! Steven and Leo.H I would definitely use them again and recommend them.
peter B.
1714076196
Kevin L. and Ivan D. were great and outstanding technicians, efficient, thourough, and wonderful. Please send them back again.
Norman M.
1714074725
Armando and Richie completed a comprehensive inspection and cleaning of my HVAC system. They were thorough and professional, and courteous .I am pleased with their work. Thanks Brody-P.
gloria R.
1714070730
Juan Romo was amazing super knowledgeable and friendly!!!! Amazing service
Helen S.
1714006075
I’ve been with Brody Pennell for many years, and I’m very happy with their service. James Handy is particularly amazing, and I was very fortunate to have him on my most recent maintenance services. He gave me great advice and did a fantastic job.
Denise H.
1714001375
Steven was great!
Kathy N.
1714000925
Juan Romo checked my heater in great detail today and gave me a full report on its welfare. He has suggested the repair of the heat exchanger due to wear and tear . He also pointed out a problem with the circuit board and one small section. He was very thorough, and I understood exactly what he was saying. I commend him highly! Kathy Naylor
Josh E.
1713989240
Juan Molina: thorough, neat, informative & pleasant.
david C.
1713988327
anthony manzo and armando n . great job efficient
Margarita C.
1713984415
Excellent job by Rene Morales 10 stars.
Ana A.
1713981385
Amazing service, very nice attitude, Leo H, Ruben M and Ivan D have extraordinary customer service
David S.
1713979878
Had Jason come by to add surge protector and he did a great job, was professional and efficient.
phuong N.
1713978362
Jose Rivera did a super job. He even added tape to protect the insulation from the elements
Gigi M.
1713920881
Extremely helpful and knowledgeable!David and Juan were very helpful!
Pamela J.
1713918044
Anthony Manzo and Brett Turner gave me great service and excellent recommendations. They made sure I understood everything. Thanks!
Joe L.
1713901725
James H. and David E. Serviced our unit on a bi annual maintenance and did excellent job. I highly recommend this program and James and David to do the work.
Brett H.
1713901322
Kevin and Steven were great
Joshua G.
1713897697
4/23/24 - Daniel B. and Juan De Jesus came out to do maintenance on my system! They were great - on time, professional and knowledgeable!
Marie A.
1713897310
Spencer and Kyle were my technicians and they did a great job. They were thorough and friendly and explained what they were doing as they went along. Overall great experience, wish all service techs operated this way!Update: Ivan and Angel came to do our follow-up service call. Same experience. Friendly, fast, and efficient. I really appreciate the consistency of service with this company
Joseph H.
1713897054
Marco and Ashton are very courteous, friendly, and professional. They are very knowledgeable, and expertly performed their inspection on my heating and air conditioning system. Marco even went above and beyond, and installed a fix for my thermostat on the spot at no charge. I highly recommend Marco, Ashton and the Brody Pennell team!
Jennifer M.
1713896132
The "comfort club" is well worth the annual fee. Our system is checked and cleaned twice annually, and the staff have been superb.
Abeigel B.
1713834446
Outstanding in every way , technically, courtesecy, helpful. Perfect.
Diane S.
1713827710
Great service and Rene was helpful and professional!
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Service Request

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Denise B.
1714266945
Work will proceed Monday. Meantime Ivan answer all questions and some. There was an integrity about this tech that made it easier to feel confident about our decision working with Brody. Thank you 😊
Yulin S.
1714240602
Juan Romo is very nice and knowledgeable technician. He finished my maintenance in very detail ways and provided reasonable suggestions. I highly recommended him for future work on my HVAC
Zehra E.
1714233395
Ivan Diaz was great!
Maria L.
1714171589
Juan molina and gino were amazing!!! So professional and took so much time to go over everything with me.
Annick W.
1714169418
Your crew is so nice and efficient and know what they are talking about. It was a pleasure to work with them.
Brett W.
1714164822
James and Maurice came on time, were respectful and professional. As they checked out the issue, they went above and beyond, checking every piece of the furnace for a malfunction and doing a second pass just to make sure. Great service, will use them again.
Louise H.
1714163878
Juancho and Marco did a great job today!!Please come back. Thank you!☺️
Nancy A.
1714163468
Rene was very professional and friendly and diagnosed the issue with the old heater in our house. Loved how you could see exactly what the problem was with the camera probe. He was very knowledgeable and aware of the safety issues of an older heater for the family. Thank you for your quick and competent service.
Steve H.
1714163233
Kevin did a good job.
Beth F.
1714161877
Daniel B. was very polite and helpful. I am very happy with service from Brody Pennell.
Jeremy S.
1714155867
David M. did a fine job during the service call. He was, kind, knowledgeable, and professional. He represented his company well.
Pat D.
1714155494
James h friendly and efficient
Diana R.
1714153844
Daniel Avila was super!! Very professional and had a lovely disposition. He took care of un in no time. I highly recommend him.
Nicole Karsenty L.
1714153630
Cesar Corrales and Jeremy MarmonVery happy with their work. Recommend them anytime.today 4/26/24 Anthony manzo great help
stephanie C.
1714102943
Jose Rivera came to replace Thermostat on a newly installed system. He explained the whole process very well. It was an exceptional and spotless installment, would definitely recommend to family and friends. He deserves 5 stars, will have him working with us again.
Marcia W.
1714093751
Tony M and Jose were both here for our 6 month checkup and they were extremely thorough, explained everything, and very nice. Would highly recommend them.
Steve L.
1714085783
Tristen and Juancho were efficient and friendly and explained everything clearly.
Debra M.
1714085316
Excellent service by Juan Munoz, Daniel Picard, Brian Diaz, and Juan Sanchez. Very helpful in explaining the HVAC installation process and helping set up new thermostat. Extremely kind and helpful. I recommend Brody Pennel for any HVAC installation or repair.
S O
1714085187
Maria was pleasant and did an excellent job. Explained everything very clearly. Very happy with the service.
Eva B.
1714084317
JuanMolina serviced my ac and heating today He was very polite and helpful,
Tony G.
1714083874
Our regular semi-annual service was performed today and Rene, our technician, did a terrific job, showing care and attention to detail. He's very friendly and informative and made sure we had all our questions answered and were completely satisfied.
Shari M.
1714082673
Marco is the best!!!!
Liza U.
1714081448
Kevin and David E were great4/25/24 Juan C and Gio Q were awesome and helped in everyway. Thanks guys
S M
1714078921
Daniel B & Jose CWe're very polite and courteous and worked very proficiently and efficiently and were able to inform us of the exact problem which was great. I would not hesitate to call on these guys for HV assurance. Thanks Daniel & JoseOn 4/25/2024 Daniel B & Jason S provide our company with best care that we find truly impeccable and would recommend this company and these workers to any other establishment and wouldn't want anyone but the best and these guys are the best in our opinion.
beatles341
1714077166
Jose C. was a great technician to work with. Excellent customer support and service.Ivan D and Kevin L are great guys. They did the maintenance for my property around a month ago. 4/25/24
brett H.
1714076214
My technicians did a great Job ! Steven and Leo.H I would definitely use them again and recommend them.
peter B.
1714076196
Kevin L. and Ivan D. were great and outstanding technicians, efficient, thourough, and wonderful. Please send them back again.
Norman M.
1714074725
Armando and Richie completed a comprehensive inspection and cleaning of my HVAC system. They were thorough and professional, and courteous .I am pleased with their work. Thanks Brody-P.
gloria R.
1714070730
Juan Romo was amazing super knowledgeable and friendly!!!! Amazing service
Helen S.
1714006075
I’ve been with Brody Pennell for many years, and I’m very happy with their service. James Handy is particularly amazing, and I was very fortunate to have him on my most recent maintenance services. He gave me great advice and did a fantastic job.
Denise H.
1714001375
Steven was great!
Kathy N.
1714000925
Juan Romo checked my heater in great detail today and gave me a full report on its welfare. He has suggested the repair of the heat exchanger due to wear and tear . He also pointed out a problem with the circuit board and one small section. He was very thorough, and I understood exactly what he was saying. I commend him highly! Kathy Naylor
Josh E.
1713989240
Juan Molina: thorough, neat, informative & pleasant.
david C.
1713988327
anthony manzo and armando n . great job efficient
Margarita C.
1713984415
Excellent job by Rene Morales 10 stars.
Ana A.
1713981385
Amazing service, very nice attitude, Leo H, Ruben M and Ivan D have extraordinary customer service
David S.
1713979878
Had Jason come by to add surge protector and he did a great job, was professional and efficient.
phuong N.
1713978362
Jose Rivera did a super job. He even added tape to protect the insulation from the elements
Gigi M.
1713920881
Extremely helpful and knowledgeable!David and Juan were very helpful!
Pamela J.
1713918044
Anthony Manzo and Brett Turner gave me great service and excellent recommendations. They made sure I understood everything. Thanks!
Joe L.
1713901725
James H. and David E. Serviced our unit on a bi annual maintenance and did excellent job. I highly recommend this program and James and David to do the work.
Brett H.
1713901322
Kevin and Steven were great
Joshua G.
1713897697
4/23/24 - Daniel B. and Juan De Jesus came out to do maintenance on my system! They were great - on time, professional and knowledgeable!
Marie A.
1713897310
Spencer and Kyle were my technicians and they did a great job. They were thorough and friendly and explained what they were doing as they went along. Overall great experience, wish all service techs operated this way!Update: Ivan and Angel came to do our follow-up service call. Same experience. Friendly, fast, and efficient. I really appreciate the consistency of service with this company
Joseph H.
1713897054
Marco and Ashton are very courteous, friendly, and professional. They are very knowledgeable, and expertly performed their inspection on my heating and air conditioning system. Marco even went above and beyond, and installed a fix for my thermostat on the spot at no charge. I highly recommend Marco, Ashton and the Brody Pennell team!
Jennifer M.
1713896132
The "comfort club" is well worth the annual fee. Our system is checked and cleaned twice annually, and the staff have been superb.
Abeigel B.
1713834446
Outstanding in every way , technically, courtesecy, helpful. Perfect.
Diane S.
1713827710
Great service and Rene was helpful and professional!
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