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Awards and Recognitions


There’s a reason we’re highly-rated and respected.

Award-Winning Heating and Air Conditioning Company in the Greater Los Angeles Area

The Carrier President’s Award

The President’s Award recognizes those Carrier dealers who exemplify leadership and management, customer satisfaction, expertise, business growth, and operational excellence.

Brody Pennell Has Won 14 Years in a Row, 1 of only 2 Dealers Nationwide To Achieve This.

One of Carrier’s highest honors, the Carrier President’s Award is presented to only the best Carrier Factory Authorized Dealers who have proven to achieve excellence in product promotions and deliver superior customer satisfaction. Dealers who receive this award have exemplified Carrier’s model for operational excellence, business effectiveness, and delivering the best in cutting-edge technology to homeowners.

As a recipient of the Carrier President’s Award, Brody Pennell has successfully demonstrated technical expertise, while also serving as a leader in the promotion of the Carrier brand and raising the standard for high-end HVAC equipment sales. Additionally, by winning this award, Brody Pennell has demonstrated a commitment to service excellence and providing only the most exceptional customer care. Our team goes above and beyond the call of duty in the HVAC industry and we emphasize a solid, consumer-focused work ethic. As a 2020 recipient, Brody Pennell has proven to achieve its business goals while delivering exceptional customer value and effectively positioning the Carrier brand in our market.

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Russell Sigler Memorial

Russell Sigler Memorial Award Recipient

The Russell Sigler Memorial Award was created to recognize icons in the HVAC industry. Russell Sigler was the founder and owner of Russell Sigler, Inc., the distributor of Carrier equipment in the Southwestern U.S. He was active in the business until his passing in 2017. Mr. Sigler was one of the few people remaining who actually studied under Dr. Willis Carrier, the inventor of the modern air conditioning system in 1902. Given these credentials, Mr. Sigler knew what to look for in strong, reputable, and distinguished heating and air conditioning contractors.

This prestigious award in honor of Mr. Sigler is presented to Carrier Factory Authorized Dealers who exhibit excellence in customer service, loyalty, sales growth, and longevity. Brody Pennell embodies and executes all of the above criteria in the commendable work they provide to residents in West Los Angeles, which is why they were chosen to receive the Russell Sigler Memorial Award, for the past 6 consecutive years (2014, 2015, 2016, 2017, 2018, 2019).

Why Choose Brody Pennell?


24/7 Emergency Repairs

Flexible Financing Options

Award-Winning Service

Parts & Labor Warranties

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Google logo with 4.9 star rating
Facebook logo with 4.9 star rating
Yelp Logo with 4.8 star rating
peggilie L.
1715633682
Daniel B. Was outstanding professional technician. Very kind and patient and efficient during his inspection. A pleasure to have.
Ryan O.
1715631455
JUAN MOLINA was very thorough in his assessment of three Air Conditioning units across three apartments. It was a routine service. He pointed out issues in one particular unit that could help save energy, bills and not burn out the unit since it is an older one. He showed me pictures, explained things carefully and patiently. I am very happy with the service he provided. Thank you Juan.MARCO came by to service three AC units across three different apartments. He was very kind, professional and extremely thorough in his assessment of the health of each AC/Heating unit. I felt like I was in good hands with him because he was transparent about any issues and pointed out how we can improve the units. Hope he returns here again for seasonal maintenance in the Spring. Thank you Marco.RENE was kind and patient, answering questions we had. He was thorough in giving us the information we needed to assess the problem. The air conditioning was not cooling and he discovered a leak. We set up a time to get an estimate for installing a new unit after twelve years with this one.
Elice J.
1715628518
Jason was very pleasant and informative.
Karen S.
1715626215
Rene was great and informative.Update 05/13/2024Kevin and Phillip were prompt, helpful, and very informative!
Beverly D.
1715624352
Thank you, Octavio & Freddie, for your excellent service.On time, professional, courteous...The Best!5 Stars!!
Francine Magee V.
1715623843
I have used Brody Pennell at multiple homes I have managed in Beverly Hills, and they are consistently the most professional, fairly priced, and thorough HVAC repair group I have used. Shoutout to Anthony M. and Jose C. who were very thorough and kind today! Appreciate you🙏
Virginia G.
1715623003
Leo H and Tristen provided 5 Star Service on my unit. They were polite and friendly.
Patricia K.
1715614794
Rene morales has been my service tech for so many years he is the best.
Nicole L.
1715560499
We are so lucky to have an installation and service contract with Brody Pennell! We are even more lucky to have James H. come out within a few hours on Mother’s Day to quickly identify and solve the problem, as well as take the extra time to make sure everything was working well. James was prompt, polite, professional and very friendly. We cannot thank James enough!
Jordan on F.
1715464435
James H. Was great!!!!!
Marjorie F.
1715452730
Brody Penney provides a terrific service. Cesar Corrales came yesterday and was amazing, friendly, knowledgeable, super conscientious and thorough!!! The company now provides regular seasonal service for me and has provided first-class service each time. A shout out for James Handy who serviced us in the past too! Both Cesar and James spent a long time servicing my unit, first testing all areas and then cleaning the HVAC thoroughly so it would function optimally! My past experiences w this company have all been great!!! I highly recommend Brody Pennell for everyone!!!
Steven B.
1715450874
James did a great job.
Sue
1715398310
Juan Molina and Bret was excellent, clean, efficient, friendly and through. I would highly recommend them again and would like tthm to to complete the installation
Gerry H.
1715389360
Daniel B. and Juan R. were professional and informative. Good company with nice employees.
Darry S.
1715385118
Armando N. Great job. Very helpful and enjoyable to deal with.
LI C.
1715384917
Totally happy with the replacement job. Jose R, Jesus F, Juan Sanchez, Wilson, and Joshua are a wonderful group of professionals. Recommended strongly. I’m so happy to have found B&P AC.
Sonoma Van B.
1715384576
Can’t say enough good things about Brody Pennell and David Mares, our service technician who came out. He was INCREDIBLY thorough and took the time explain everything. Felt he really cared like it was his own HVAC system. He’s super knowledgeable too. He brought a lead tech, Brett Turner out the next day to do an even more thorough inspection on our 24 yo HVAC. Brett was great too. Took the time explain issues and solutions. Thanks so much guys!!
Marisol W.
1715380446
Juan Carbajal & Maurice excellent service. Very happy
georgianna S.
1715375376
Juan Romo was an excellent representative of your company. I was highly satified with his service and would recommend him highly.
Aura Z.
1715373806
Richie and Ariel great job
Tiffany S
1715373400
I really hope Anthony & Stevens win a lot of raffle tickets. They provided great service, were neat, kind and friendly. They seemed really passionate about the work they do. They also gave great feedback on the status of my systems. Great guys and great company!
Tom G.
1715372245
Daniel B and David E were very thorough and helpful
Mark E.
1715366723
armando navarro Very Professional . Gave a very complete explanation of what he did and what needs to be done.
Beverly H.
1715365794
Brian G.
1715299784
Shawn F. was lovely, respectful and on time. Brody Pennell was referred to me by my brother and I appreciate the great referral!----This is my 2nd review. I had my HVAC serviced yesterday and replaced today! Brett Turner and his team yesterday were professional and advised me that my unit was not going to last much longer. They showed me the problems and a new unit just made sense. They squeezed me in today, their team was at my door at 8am and the crane was here shortly after since my unit is on my roof. Frank T., Pascual H., Jesus F. and Joshua M. were all respectful and left the property as nicely as they entered. 5 Star service and made me feel like an important customer.
Owen R.
1715299636
Juan C and Ruben are outstanding. First class service Great work professional and great people
Michelle W.
1715298196
justin H.
1715296915
Update: 5/9/24 Leo H and Tristen fixed my heater leak. They did great detective work and solved the problem!Armando and Benny were great. Highly recommend!
Mra T.
1715292094
Jason was outstanding. Warm personality, thorough analysis and explanation.
Anne B.
1715286396
Everyone we worked with (Rene, Enrique D, Danny P, Jesus F) was timely and professional. We’re happy with our new HVAC system and air scrubbers and are glad we finally got ducts cleaned.
Nicolas P.
1715284167
Rene took very good care of me!
August B.
1715277582
He was great fast and friendly Anthony manzo
Steven N.
1715274372
Jose Rivera was great! Very polite and efficient. He finished everything I needed with no problems. I am really happy. Thank you.
Gerson C.
1715217876
I wish I had taken down the name. It was either Rene or Ruben. Great service agent. Very professional and courteous.
Hadi T.
1715216447
Daniel B. provided me the best service I’ve had thus far. Patient, helpful, super polite, very respectful of my home. It’s people like this that will have me continue to use Brody pennel. I highly highly recommend him and them as a company.
Cathleen H.
1715212052
David M. Just came for my first service with Brody Pennell on my HVAC system. He was polite, informative and extremely thorough. Cleaned the equipment thoroughly and made recommendations. I’m always hesitant when using a new vendor on my home but he was very respectful and on time. Highly recommend.
Nico P.
1715209749
James H. and David E. are incredible professionals. It’s hard to exceed expectations in terms of customer care from Brody Pennell, but James H. and David E. have done it! The semiannual inspection of my HVAC system was very thorough, and they went through every single finding, explaining its meaning. They were also courteous and respectful, and left the areas they worked in cleaner than they were before they came. I’m so impressed with them!
Stephen R.
1715209168
Anthony Manzo Angel Ortiz were the best. Thorough and knowledgeable and friendly. Couldn’t be happier.
Volto U.
1715208658
Mike, Ravi, Brian and Ken were excellent. I've been a customer for decades
Craig W.
1715206765
Juan deJesus. Quick, efficient and nice dude
Robert S.
1715195970
The person jwho came to our home was Juan Rincon. He was able to explain to me what was done for maintenance. He was personable and very pleasant. His partner was Juancha. He was equally pleasant, helpful and efficient.I can recommend these men and the company they work for without reservation.
Lisa F.
1715195697
James and David E were fabulous! So sweet and explained in detail all they were doing! Feels like I made 2 more friends!
Jennifer M
1715119699
Juan Molina Was very thorough in our maintenance. This is the first time we’ve had such a detail oriented technician out to our property. Very pleased with his services.
Blanca H.
1715119068
Juancho and Marcos was great
brian H.
1715115854
Mike I, Raul I, Enrique L, Danny P and Brian G were the crew that came to replace our ductwork and install a new furnace. They were very professional, they worked quickly and cleanly, and were respectful of my home and neighbors.
Marco L.
1715109591
Daniel B y Daniel A fueron muy amables y hicieron su trabajo muy bien!
Sally S.
1715097314
Service Request Commercial Visit HLB Lighting Design Culver City CA- by Anna Ballard Executive Assistant Operations HLB Lighting. I adore the team of JAMES and MAURICE! James and Maurice, they are professional, attentive knowledgeable and shared each step of the progress with photos and detailed information. They listened carefully to my many many questions and provided expert guidance throughout the entire service visit the air units are purring wonderfully and I appreciate their time and work! Looking forward to the their return in 6 months
Sherry O.
1715091169
Juancho did a very thorough job.
Beverly S.
1715061687
Juan Molina provided a thorough explanation of the process for installing a new HVAC system in my home. He detailed costs for replacing the current unit and a specific time frame. Brody Pennell has a true professional in this man. He is an excellent representative of your company. Good job Brody Pennell!Beverly
Katrina N.
1715045644
Christian, Alex, Jose and Diego installed a new unit in our place last week. We're happy with their work. It took some time, but everything was well organized and went smooth. It makes sense to notify your neighbors about possible noise and crew working on the roof, especially if the crane is involved.
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Service Request

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
peggilie L.
1715633682
Daniel B. Was outstanding professional technician. Very kind and patient and efficient during his inspection. A pleasure to have.
Ryan O.
1715631455
JUAN MOLINA was very thorough in his assessment of three Air Conditioning units across three apartments. It was a routine service. He pointed out issues in one particular unit that could help save energy, bills and not burn out the unit since it is an older one. He showed me pictures, explained things carefully and patiently. I am very happy with the service he provided. Thank you Juan.MARCO came by to service three AC units across three different apartments. He was very kind, professional and extremely thorough in his assessment of the health of each AC/Heating unit. I felt like I was in good hands with him because he was transparent about any issues and pointed out how we can improve the units. Hope he returns here again for seasonal maintenance in the Spring. Thank you Marco.RENE was kind and patient, answering questions we had. He was thorough in giving us the information we needed to assess the problem. The air conditioning was not cooling and he discovered a leak. We set up a time to get an estimate for installing a new unit after twelve years with this one.
Elice J.
1715628518
Jason was very pleasant and informative.
Karen S.
1715626215
Rene was great and informative.Update 05/13/2024Kevin and Phillip were prompt, helpful, and very informative!
Beverly D.
1715624352
Thank you, Octavio & Freddie, for your excellent service.On time, professional, courteous...The Best!5 Stars!!
Francine Magee V.
1715623843
I have used Brody Pennell at multiple homes I have managed in Beverly Hills, and they are consistently the most professional, fairly priced, and thorough HVAC repair group I have used. Shoutout to Anthony M. and Jose C. who were very thorough and kind today! Appreciate you🙏
Virginia G.
1715623003
Leo H and Tristen provided 5 Star Service on my unit. They were polite and friendly.
Patricia K.
1715614794
Rene morales has been my service tech for so many years he is the best.
Nicole L.
1715560499
We are so lucky to have an installation and service contract with Brody Pennell! We are even more lucky to have James H. come out within a few hours on Mother’s Day to quickly identify and solve the problem, as well as take the extra time to make sure everything was working well. James was prompt, polite, professional and very friendly. We cannot thank James enough!
Jordan on F.
1715464435
James H. Was great!!!!!
Marjorie F.
1715452730
Brody Penney provides a terrific service. Cesar Corrales came yesterday and was amazing, friendly, knowledgeable, super conscientious and thorough!!! The company now provides regular seasonal service for me and has provided first-class service each time. A shout out for James Handy who serviced us in the past too! Both Cesar and James spent a long time servicing my unit, first testing all areas and then cleaning the HVAC thoroughly so it would function optimally! My past experiences w this company have all been great!!! I highly recommend Brody Pennell for everyone!!!
Steven B.
1715450874
James did a great job.
Sue
1715398310
Juan Molina and Bret was excellent, clean, efficient, friendly and through. I would highly recommend them again and would like tthm to to complete the installation
Gerry H.
1715389360
Daniel B. and Juan R. were professional and informative. Good company with nice employees.
Darry S.
1715385118
Armando N. Great job. Very helpful and enjoyable to deal with.
LI C.
1715384917
Totally happy with the replacement job. Jose R, Jesus F, Juan Sanchez, Wilson, and Joshua are a wonderful group of professionals. Recommended strongly. I’m so happy to have found B&P AC.
Sonoma Van B.
1715384576
Can’t say enough good things about Brody Pennell and David Mares, our service technician who came out. He was INCREDIBLY thorough and took the time explain everything. Felt he really cared like it was his own HVAC system. He’s super knowledgeable too. He brought a lead tech, Brett Turner out the next day to do an even more thorough inspection on our 24 yo HVAC. Brett was great too. Took the time explain issues and solutions. Thanks so much guys!!
Marisol W.
1715380446
Juan Carbajal & Maurice excellent service. Very happy
georgianna S.
1715375376
Juan Romo was an excellent representative of your company. I was highly satified with his service and would recommend him highly.
Aura Z.
1715373806
Richie and Ariel great job
Tiffany S
1715373400
I really hope Anthony & Stevens win a lot of raffle tickets. They provided great service, were neat, kind and friendly. They seemed really passionate about the work they do. They also gave great feedback on the status of my systems. Great guys and great company!
Tom G.
1715372245
Daniel B and David E were very thorough and helpful
Mark E.
1715366723
armando navarro Very Professional . Gave a very complete explanation of what he did and what needs to be done.
Beverly H.
1715365794
Brian G.
1715299784
Shawn F. was lovely, respectful and on time. Brody Pennell was referred to me by my brother and I appreciate the great referral!----This is my 2nd review. I had my HVAC serviced yesterday and replaced today! Brett Turner and his team yesterday were professional and advised me that my unit was not going to last much longer. They showed me the problems and a new unit just made sense. They squeezed me in today, their team was at my door at 8am and the crane was here shortly after since my unit is on my roof. Frank T., Pascual H., Jesus F. and Joshua M. were all respectful and left the property as nicely as they entered. 5 Star service and made me feel like an important customer.
Owen R.
1715299636
Juan C and Ruben are outstanding. First class service Great work professional and great people
Michelle W.
1715298196
justin H.
1715296915
Update: 5/9/24 Leo H and Tristen fixed my heater leak. They did great detective work and solved the problem!Armando and Benny were great. Highly recommend!
Mra T.
1715292094
Jason was outstanding. Warm personality, thorough analysis and explanation.
Anne B.
1715286396
Everyone we worked with (Rene, Enrique D, Danny P, Jesus F) was timely and professional. We’re happy with our new HVAC system and air scrubbers and are glad we finally got ducts cleaned.
Nicolas P.
1715284167
Rene took very good care of me!
August B.
1715277582
He was great fast and friendly Anthony manzo
Steven N.
1715274372
Jose Rivera was great! Very polite and efficient. He finished everything I needed with no problems. I am really happy. Thank you.
Gerson C.
1715217876
I wish I had taken down the name. It was either Rene or Ruben. Great service agent. Very professional and courteous.
Hadi T.
1715216447
Daniel B. provided me the best service I’ve had thus far. Patient, helpful, super polite, very respectful of my home. It’s people like this that will have me continue to use Brody pennel. I highly highly recommend him and them as a company.
Cathleen H.
1715212052
David M. Just came for my first service with Brody Pennell on my HVAC system. He was polite, informative and extremely thorough. Cleaned the equipment thoroughly and made recommendations. I’m always hesitant when using a new vendor on my home but he was very respectful and on time. Highly recommend.
Nico P.
1715209749
James H. and David E. are incredible professionals. It’s hard to exceed expectations in terms of customer care from Brody Pennell, but James H. and David E. have done it! The semiannual inspection of my HVAC system was very thorough, and they went through every single finding, explaining its meaning. They were also courteous and respectful, and left the areas they worked in cleaner than they were before they came. I’m so impressed with them!
Stephen R.
1715209168
Anthony Manzo Angel Ortiz were the best. Thorough and knowledgeable and friendly. Couldn’t be happier.
Volto U.
1715208658
Mike, Ravi, Brian and Ken were excellent. I've been a customer for decades
Craig W.
1715206765
Juan deJesus. Quick, efficient and nice dude
Robert S.
1715195970
The person jwho came to our home was Juan Rincon. He was able to explain to me what was done for maintenance. He was personable and very pleasant. His partner was Juancha. He was equally pleasant, helpful and efficient.I can recommend these men and the company they work for without reservation.
Lisa F.
1715195697
James and David E were fabulous! So sweet and explained in detail all they were doing! Feels like I made 2 more friends!
Jennifer M
1715119699
Juan Molina Was very thorough in our maintenance. This is the first time we’ve had such a detail oriented technician out to our property. Very pleased with his services.
Blanca H.
1715119068
Juancho and Marcos was great
brian H.
1715115854
Mike I, Raul I, Enrique L, Danny P and Brian G were the crew that came to replace our ductwork and install a new furnace. They were very professional, they worked quickly and cleanly, and were respectful of my home and neighbors.
Marco L.
1715109591
Daniel B y Daniel A fueron muy amables y hicieron su trabajo muy bien!
Sally S.
1715097314
Service Request Commercial Visit HLB Lighting Design Culver City CA- by Anna Ballard Executive Assistant Operations HLB Lighting. I adore the team of JAMES and MAURICE! James and Maurice, they are professional, attentive knowledgeable and shared each step of the progress with photos and detailed information. They listened carefully to my many many questions and provided expert guidance throughout the entire service visit the air units are purring wonderfully and I appreciate their time and work! Looking forward to the their return in 6 months
Sherry O.
1715091169
Juancho did a very thorough job.
Beverly S.
1715061687
Juan Molina provided a thorough explanation of the process for installing a new HVAC system in my home. He detailed costs for replacing the current unit and a specific time frame. Brody Pennell has a true professional in this man. He is an excellent representative of your company. Good job Brody Pennell!Beverly
Katrina N.
1715045644
Christian, Alex, Jose and Diego installed a new unit in our place last week. We're happy with their work. It took some time, but everything was well organized and went smooth. It makes sense to notify your neighbors about possible noise and crew working on the roof, especially if the crane is involved.
×
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