If Your HVAC Guy Doesn’t Do THIS, Replace Him!

June 6, 2018

When it comes to heating and cooling installation, maintenance, and repair, we know that you have a variety of options for choosing an HVAC service provider. However, we have also been in the business long enough to know that not every HVAC technician or company is created equal. If your HVAC tech isn’t making you feel comfortable and empowering you to make the right decisions for your home comfort system, it’s time to replace him.

Choosing an HVAC Technician: Importance of Education

The one thing that sets a great HVAC technician apart from the other guys is customer education. A trustworthy HVAC contractor will give you the information you need to understand your HVAC system and any issues you may be dealing with. Not only will they be knowledgeable and experienced, but they’ll be able to show you what they’re talking about.

By educating you as a homeowner, the HVAC technician is showing you why they need to do the work. This gives you the information you need to make the right decision about your home comfort system. Be sure to ask any questions or voice any concerns you may have. If your HVAC technician can’t address these questions or concerns, it may be time to replace him.

Get to Know Your HVAC Contractor

Whether you are getting a new HVAC system installed or calling an HVAC tech to diagnose and repair your heating and cooling system, it’s important for you to know that you can trust your HVAC company. Though many homeowners may be tempted to go with the company that offers the lowest price, they may soon find out that this doesn’t always get you the quality service you need for long-lasting home comfort.

To avoid HVAC company scams, make sure that you are working with a reputable HVAC company. Choose an HVAC company that has a history of reliable service and complete customer satisfaction. This is the type of company that will be there for you when something goes wrong with your HVAC system. That type of peace of mind is priceless for homeowners!

Brody Pennell: We Want to Help You!

At Brody Pennell, our ultimate goal is to be helpful. That involves going beyond just installing or fixing your HVAC system. Our entire team is dedicated to educating and building relationships with our customers. We aim to empower each and every one of our customers to make the best decisions for their home comfort.

As part of this dedication to quality service, every member of the Brody Pennell team is Trust-Certified. This means that they are trained to the highest standards, bonded and insured, and committed to 100% customer satisfaction. Not only are our HVAC technicians NATE-certified, but they wear ID badges, shoe covers, and have passed stringent drug, background, motor vehicle, and technician training exams.

When you meet with a Brody Pennell HVAC technician for the first time, you know that you’re dealing with a knowledgeable professional who is there to serve you. You should never be afraid to ask questions about your system or service options. We want you to know what is going on with your HVAC system and help you make the best decisions for your home comfort.

For more information about choosing an HVAC company, check out our guide for choosing the right contractor.

If you need help right away, don’t hesitate to call us: (310) 896-4911.


About The Author

Brody Pennell

Since 1945, Brody Pennell Heating & Air Conditioning is the committed to helping homeowners in the greater Los Angeles area experience total home comfort. In 2021, the readers of the Los Angeles Times voted Brody Pennell the Best HVAC Company in the area.

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