What It Means To Be A Carrier Factory Authorized Dealer

September 8, 2015

Carrier Corporation, through its factory-authorized dealers, offers 100 percent satisfaction guarantee in matters concerning heating, ventilation and air condition. The designation – Carrier factory authorized dealer – is only awarded to contractors and dealers who have met rigorous national standards and performed according to Carrier’s policy. Very few companies have this designation, which speaks to the high standards and requirements that must be met to qualify.

What to Expect from an Authorized Dealer

When you hire a factory authorized dealer, you can expect to get an extended warranty on products and services, professionally delivered expertise, award-winning customer service, liability coverage and sound business practices. Factory authorized dealers excel in everything they do, so you can expect the best air conditioning repair and heat pump installation services among other things.

Common Characteristics of Carrier Factory Authorized Dealers

When you hire a factory-authorized dealer, you can count on them to get the job done the best way possible. This is because of their:

  • Efficiency: To get this prestigious designation, dealers must demonstrate their ability to understand and match customer needs with the right HVAC solutions. They are also trained on the key features of different types of Carrier products. Before they can be certified, dealers must also satisfy instructors that they are able to use this knowledge effectively to deliver reliable results in a timely manner and exceed customer expectations.
  • Expertise: Technical staff working for these dealers normally undergo rigorous training. Since new products are always developed by Carrier, new technologies invented and HVAC laws amended, ongoing training is normally offered to update technicians. Therefore, consumers can expect them to get the job done properly the first time.
  • Professionalism: This is a key requirement for all factory-authorized dealers. Carrier requires every dealer to honor warranty obligations, have a valid liability cover and appropriate licenses.

In addition to having this prestigious designation, factory-authorized dealers are also certified by the EPA to handle refrigerants. Many of these firms offer service agreements and maintenance contracts to make life easier for consumers. Follow us for more articles that your HVAC systems running comfortable and efficiently.


About The Author

Brody Pennell

Since 1945, Brody Pennell Heating & Air Conditioning is the committed to helping homeowners in the greater Los Angeles area experience total home comfort. In 2021, the readers of the Los Angeles Times voted Brody Pennell the Best HVAC Company in the area.

Request Service

Please fill out the form below to request an estimate or schedule service.



Google logo with 4.9 star rating
Facebook logo with 4.9 star rating
Yelp Logo with 4.8 star rating
We Are Here For You

Schedule Your Service Today


We aren't comfortable until you are! To get started, give us a call at (310) 896-4911 or book online.

Los Angeles Heating and Air
24/7 Emergency Service Available!

Since 1945, Brody Pennell Heating & Air Conditioning has provided Los Angeles with award-winning HVAC service. Our team can service, repair, and install any brand heating and air conditioning system. We are here for you!

Office Hours

Mon – Fri: 8:00am – 5:00pm
Sat – Sun: CLOSED

Contact Us


© 2022 Brody Pennell Heating & Air Conditioning | All Rights Reserved.