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Brody Pennell Wins Carrier’s Presidents Award for the Ninth Consecutive Year

April 9, 2015
Brody Pennell Wins Carrier’s Presidents Award for the Ninth Consecutive Year

We are one of only three Carrier Factory Authorized Dealers in all of North America to win Carrier’s Prestigious Presidents Award, are one of only three Carrier Factory Authorized Dealers in all of North America to win Carrier’s Prestigious Presidents Award for nine consecutive years award for nine consecutive years.

About The Author

Brody Pennell

Since 1945, Brody Pennell Heating & Air Conditioning is the committed to helping homeowners in the greater Los Angeles area experience total home comfort. In 2021, the readers of the Los Angeles Times voted Brody Pennell the Best HVAC Company in the area.

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More Articles From Brody Pennell
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Victor A.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
erin C.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Jorge R.
I can always trust on Brody Pennell for all my AC and heating needs. Very professional, on-time and responsive. The technician Giovanna Consuegra, was very diligent, courteous, and very knowledgeable inspecting and maintaining our AC unit and insuring is ready for the summer heat.
Response from the owner:We're so grateful for your kind words, Jorge! It's wonderful to hear about your positive experience with our technician Nicholas. Thank you for trusting us with your AC and heating needs during such a crucial time. Your satisfaction is our top priority!
Matt G.
Alberto M was an amazing technician, he answered all of my questions and was able to accommodate every request!
Joan K.
Brody Pennell replaced the old heating and cooling system in my condo. The service was professional and excellent from the initial bid to the day of installation. Mike and his team arrived on time, were extremely patient with my questions and knowledgeable about the product. The work was done neatly and efficiently in less time than predicted and the installed system works perfectly.
I highly recommend Brody Pennell.
Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.
Vanessa C.
Had really good experience!
Response from the owner:We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Sir G.
David a technician from Brody-Pennell arrived for the inspection of
our Heat/Air units (2) and demonstrated not only by his greeting and dress, but by his patient thorough examination of both units.

He answered all questions concerning both of our Heat/Air units
with clarity, which resulted in our deciding to purchase 1 new
Heat/Air unit and repair of our second unit.

Our new Heat/Air unit was installed the next day; which was
very fast and we consider our money well-spent!!!!
We recommend Brody-Pennell Heat/Air, because of the
Professional Excellence that was demonstrated by their
team of service people for our home.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Johnnie M.
Misael was kind, and very knowledgeable. He was very respectful not to track dirt inside, and took the time to explain how the HVAC works and ways to improve its function. Definitely a 5-star job!
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
Kevin Mullett (.
Our Technician Giocanni came in and got right to work he was friendly polite and very clean. He took time to make sure he put on shoe covers to make sure he didn't track any dirt on to our carpets. He diagnosed the problem and told us in plain simple language what was the problem and what it would entail to fix it. I was extremely happy with their service
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Christopher C.
Great Service.
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Jose L.
Response from the owner:Thank you for the 5-star rating, Jose!
Regina M.
Chris was very polite and professional
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Charles P.
Got here fast! In depth analysis, quick solution — work scheduled. Gio was very professional and courteous. Worked well with his supervisor. So far, great company!
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Rick
Ruben showed up on time and fully prepared to do the job. He explained what he was doing and what the problem was. He fee was reasonable and I would highly recommend.
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
Damian H.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Matthew C.
This place is one of the rare gems that lead with honesty and simplicity. I called and spoke with many HVAC servicing companies, and Brody Pennell Heating & AC was patient to read through my inspection report and speak to me about my situation. We scheduled an appointment, and they had 2 servicemen who came on time, were friendly, and taught me alot about my HVAC system and what's needed next. I would highly recommend them. There was no pushy salesman tactics at all
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Andrea S.
Kevin was great. Polite and neat. All is well.
Response from the owner:Thank you for recognizing Jason, Hilton, and Leo! We appreciate your kind words.
June M.
Giovanni is a 5 star technician.
Response from the owner:Thank you for your kind words, June! We're glad to hear that Anthony and David provided you with a great experience.
Branch S.
David E. was great! Excellent service, came right on time. Much appreciated all his work.
Response from the owner:Thank you for your kind words about Anthony! We're glad to hear that he provided excellent service and arrived on time. We appreciate your recognition of his hard work!
Daniel M.
John was very courteous friendly and informative. Above and beyond service thank you .
Response from the owner:Thank you for your kind words, Daniel! It was a pleasure assisting you.
Michael C.
Justin was great!
Response from the owner:Thank you so much for your kind words, Michael!
Dawn V.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Alma H.
Anthony, the service technician for Brody Pennell, arrived on time, was very careful and thorough in evaluating our system. He explained what was working and what wasn't working efficiently or with some risk of major problems. I recommend Brody Pennell who have dedicated employees that they send out to your home not someone on contract. I was pleasantly surprised when Anthony said someone from another department could come by the same day to talk with us about replacement options. We really wanted things working before the hot weather gets here. David was there in minutes and was able to have a crew start the next day, and they could finish in 2 to 3 days with removal of old unit and installation of a new system. I have high expectations for the installation crew to be just as professional as Anthony and David from Brody Pennell.
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Karen R.
Kevin was great! Personable, thorough and solved my issue!
Response from the owner:Thank you for your kind words, Karen! We're glad to hear you had a great experience with Kevin and Ariel. Hope to see you again soon!
Mark J.
Justin does everything he is required to and more. All with a positive attitude. I am very satisfied with Brody Pennell service for my HVAC system.
Response from the owner:We are so glad to hear it! Thank you for your review!
Suzanne B.
Great Service! Thank you
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Deborah B.
Alberto M. and Habacuc AT

5 stars They were on time and did a great job. Tested system. Inquired with senior tech. Communicated well. Ordered part.
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Frederick C.
James is an excellent employee. He is very knowledgeable and personable. He was able to diagnose the problem and fix it. I had the upmost confidence in his abilities. Thank you for sending him to us.

Richie Salazar is an excellent employee. He knows his craft and is very conscientious. Richie is very personable and it was pleasure to have him at our house. Thank you for sending him to us. Daniel P. is another excellent employee. He knows his craft and is very businesslike. I had utmost confidence in his abilities. Thank you
Response from the owner:Thank you for your kind words about James and Richie. We truly appreciate your feedback and are glad to hear that they provided you with excellent service.
Scott C.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Joel P.
Great company. Yesterday Kevin Lopez determined we needed a condensate pump. He returned today with Juan Carbajal and David Escamilla and in a little more than an hour the new pump was installed and working perfectly. They are a friendly and knowledgeable trio who kept us informed and answered all of our questions.

I am so happy that we have stayed with Brody. This past week our AC went out. The service people from Brody have been warning us that this was going to happen so it was not unexpected. Mike I. and his team (Raul I. And Alexander V.) came to do the installation and we could not have been more pleased with their work and the final product. It was a very complex job but they completed it in a day. They explained everything they were doing and were neat and efficient. They were friendly and answered all of our questions. This is a truly great team of knowledgeable workers and deserve to be commended.
Response from the owner:Thank you for sharing your positive experience with us! We're glad to hear that Kevin, Juan, and David provided friendly and knowledgeable service, keeping you informed throughout the process.
Amanda S
Justin Usi was great!
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Thilakam D.
The tech was very respectful and pleasant. Did a thorough inspection of the systems and did the required maintenance. All in all good service. Changed the motor. Allis fine.
Response from the owner:Thank you for recognizing our tech's respectful and pleasant service, and for appreciating the thorough inspection and maintenance. We're glad you had a positive experience!
Nicole L.
Misael to do the repairs that were needed on our AC and heating unit.
He was prompt, courteous, and spend time answering my many questions to make sure I understood. I have a semi annual maintenance plan with Brody p PennellT
and will definitel knew it
lew H.
John M was terrific, very patient listening to my issues, operative variety of solutions. Totally competent. Very clear in his explanations as to what was needed in the house. I would absolutely want to deal with him again.
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Robin R.
Clear and informative, if sadly to tell us that our hundred year old floor furnace had met its end at last.
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Ryan N.
Alejandro Amaro did a fantastic job today. We are very happy with his great work.
Response from the owner:Hi Ryan! We appreciate the review and are glad we could be of service!
Jason K.
Technician John M. from Brody Pennell performed a scheduled inspection of our heating and air conditioning unit. He was extremely knowledgeable and conducted a thorough and excellent assessment. His professionalism and friendly demeanor made the experience seamless. John took the time to explain his recommendations clearly, offering valuable advice on improving and extending the life of our unit. Overall, I highly recommend his service to others.
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
Khaja N.
Great service!!
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Ramona S.
Kevin came yesterday and today to service our heat and install an Air Scrubber! He did an awesome job. Super nice and very informed. Thanks for sending a great guy to our house.
Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.
R C.
Alberto and Justin checked out my relatively new package unit. Thankfully they had checked the history of the unit and our home, so they knew what to expect. It was great to hear this. They clearly explained what was found, showed pictures, and presented options for a concern they found. No problems with the unit and installed a new high rated filter. Thanks guys and Pennell for hiring knowledgeable pros.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Golgo 1.
Very professional and very knowledgeable.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Brandi J.
John was knowledgeable, friendly and able to diagnose the problem quickly. Would recommend!
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Nancy M.
Luke is smart and thorough and entirely trustworthy. He did a terrific job for us.
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Nestor A.
Service was amazing. She was very professional and efficient. She had great recommendations to keep our AC/ furnace running smooth.
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Rob R.
John was great!
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Pamela J.
Anthony Contreras did a thorough and professional job for me today. I appreciate his knowledge as well as his fine work ethic. Pamela James
Response from the owner:Thank you for recognizing our team's efforts! We appreciate your kind words and are delighted that we could assist you effectively.
Ella C.
Giovanny Q and David Ocampo were great. Giovanny provided great service. He was very thorough in checking my system and provided great explanations of recommended work. Brody Pennell has the best technicians. I trust the work will be done right. Ask for Giovanny if you need service, you will be in good hands. Also, David was great in providing options for a new system, he did not try to oversell but provide what was needed for my square footage and usage. Fully recommend Brody Pennell, great company with great work technicians.
Response from the owner:We are so grateful for your kind words about Jose! Thank you for trusting us with your HVAC needs.
Larry V.
Ivan Diaz provided the service and was professional and went above and beyond.
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
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By clicking “Send Message”, I am providing express written consent to receive autodialed and pre-recorded calls, texts, and SMS/MMS with marketing communications from Brody Pennell regarding home services at the phone number provided above, even if the number is on a corporate, state, or national Do Not Call list. Consent is not a condition to purchase services or products.

This field is for validation purposes and should be left unchanged.