AC Repair Review from Larisa Kuznetsova for Brody Pennell

Larisa Kuznetsova

Great Customer Service! I would highly recommend this company to the family and friends! Our technician Cesar Corrales came on-time and with a great smile! We needed to install NEST Thermostat for our A/C. He explained the whole process and answered all my questions and guided me through the set up with our WI FI and set up our A/C in high efficiency mode setting. He also showed how to navigate through all available modes (cooling, heating, fan, heating/cooling, etc.) and how to adjust the temperature if we need to, instead of just leaving me with Instruction Guide to figure on my own. Cesar is very knowledgeable, hard-working, and courteous. He went above and beyond of my expectations for the service we needed! I am very happy and satisfied with the job that was done just right! Great personality and excellent skills! Ask Cesar and you won’t be disappointed!

Give us a call!

Joy C.

1713579080

Great service

Tiffany G.

1713570083

Absolutely wonderful work! Highly recommend requesting: Jose Rivera, Pablo Pluma, and Omar Molina!!! Their expertise really came through the work they did on our AC and heating unit. They fixed issues with a prior installation and talked us through all the changes they were making. They were also polite and super clean. Cannot sing their praises enough!

Steve M.

1713569663

Jose, Pablo and Omar did a fantastic job on the reinstallation of our new HVAC system.

Lars S.

1713568412

James H of Brody Pennell provided professional servicing of my A/C and humidifier. I would recommend him highly.

Kristy B.

1713568341

We had our first ever duct cleaning service today. Enrique D., Danny P., and Gerson were careful to keep a multi hour job as least intrusive as possible, and they used tarps and plastic sheeting to keep our house clean. Enrique also explained the whole process to us before starting the service. We would definitely recommend this team.

William D.

1713567244

04/19/24 Rene once again came through and was fast and knowledgeable. Never using anyone else!Bret and Rene were great. Service was amazing and very helpful! Got a heater installed the next day.

Dylan B.

1713566551

Great experience! David M. was the best and will definitely use again!

Abby Y.

1713566503

David M was fantastic! Very transparent, and gave us the real truth and chance of something going wrong, as well as the piece of it does.

Mark R.

1713563327

Great guys, very knowledgeable, very helpful.Anthony Monzo, Hilton K were great representatives for your company.

Shu H.

1713562704

Daniel B. was amazing. He did an awesome job recommending and installing the appropriate hardware. Also, just a wonderful human.

Rebecca W.

1713557555

Juan Romo did a very thorough job, maintaining our systems and explained in great detail any issues and what kind of life was left on them. It was really helpful and Informative.

Matthew T.

1713556729

I’ve been working with Brody Pennell for years now, and they’re incredible. Everything from routine maintenance to installing a new AC unit on the top of my two story house. Service calls are always quick and easy to schedule, too.Most recent, Ivan and Angel came out to do my service, and the two of them were a reminder of how much I enjoy working with them.

Michael L

1713555647

Giovanny and Richie S came by for a follow up appointment today and were great!Kevin was patient in answering all of our questions and helped fix our air conditioning problems quickly! Really appreciate the help!

Sandra F.

1713554381

I have no complaints!!! Jason and Maurice were great wonderful employees that were very thorough with the service. They brought to my attention the issues that I had with my insulation. I was so happy with these two beautiful gentleman!

Ellyn L.

1713551538

Ifthy was totally fabulous. He explains everything clearly and then accomplishes it fabulously. He’s also incredibly friendly and kind.

Kevin C.

1713549262

Prompt, knowledgeable, thorough bi-annual service. Very helpful explanations.

Don G.

1713548063

Very happy with Leo H. and David E.Pleasure to work with. Very helpful at explaining what they were doing and what needed to be done.

Stan A.

1713547839

Anthony Manzo Hilton K

Robert B.

1713492161

David M. And Fabio were great. Explained everything thoroughly and we're friendly and helpful.👍

Pierre C.

1713481959

Armando and Juan De Jesus were very professional and effective.

Sharon B.

1713479587

We’ve been using Brody Parnel for maintenance. Our air conditioning system was destroyed by a a getco who was fried in the wires and destroyed our unit. David came out to repair it, but it was too far gone. His supervisor immediately arrived, gave us a quote and within a day we had a new system installed by Michael M, Marcelo M, Gerson G and Dio C. So far who could ask for better service.

1713473973

Ruben and Pablo L. did a fantastic job servicing our AC and heating system. Super communicative, thorough and so professional. Explained everything clear as day. Wouldn’t hesitate calling on these guys, as I know it can be hard to find the right provider to trust. These guys are my go to from now on! Thank you for the great experience!

Kelly P

1713471321

They do excellent work in a timely manner. My service Technician was Daniel A , he was professional, arrived on time and very personable.

Connie L.

1713469009

Kevin and Philip did a great job today!

Elena V.

1713467107

Juan romo good job

Diane M.

1713463932

The technician, Juan De did an excellent job. He was extremely thorough and friendly. And very thoughtful about sharing information and making sure everything was left clean.

tracie B.

1713459399

Juan Molina was very helpful & kind.He resolved the issues the AC unit was having with his partner Daniel! They worked for hours in sweltering heat, job well done!! Ivan & Angel who were here were also very kind & helpful with helping me with my HVAC system!! 👏👏

Pam S.

1713455441

Rene has long been our technician and he is fantastic. Brody Pannell’s Fabio from sales also has been very helpful. 5 stars all around.Rene once again has serviced all of our systems beautifully. I love that he is a trusted part of my house’s maintenance team! Thank you!!

Max B.

1713415161

We’d worked with three different HVAC companies prior to Brody Pennell (BP). We were told about a ton of issues and expensive fixes, including replacing the unit which is only 5 years old.We worked with Spencer from BP and he was great, helping us understand why the air had a faint odor. He was super thorough, took photos and videos explaining the work, and echoed what we knew about our unit - it’s not old, but it needs regular maintenance.Spencer triple cleaned our machine and the smell is gone. He wasn’t trying to sell us on work we didn’t need. It was affordable and effective which is really what’s important, he’s also an amiable guy.Five stars. I recommend.

Mario M.

1713396460

Cesar C. & Juancho came out to repair my blower. Very professional technicians. They showed up on time and were successful with the install of the new parts. They tested the heater and AC before they left the house and made sure I was satisfied with their work. We’re happy and staying cool. Great job!

Deb R.

1713390969

Iftki and Angel O. were great 👍. If I need future service, I'm definitely requesting those 2 guys. They were very polite and kept me informed on what they were doing.

Esther N.

1713388204

Kevin Lopez was friendly efficient and knowledgable. He was fantastic. Thank you

OLIVIA A.

1713387848

Marcus was very professional, personable and thorough. He listened patiently and understood my concerns. Because of Marcus I have decided to replace my HVAC with Brody Pennell. He is an outstanding representative of your company.

David W.

1713386688

Giovanni did a very good job. He was on time, efficient and courteous, like all the Brody Pennell employees I've worked with have been.

Mary G.

1713386077

Rodrigo was at my house today,and he was fantastic!! On time and was very professional, and was able to answer all of my concerns today. Rodrigo had a lot of good suggestions!04/17/2024Ruben came out today for a maintenance inspection. He was very professional and friendly. He also explained a purifier system and how it works. Ruben had a lot of good suggestions! Thank you Ruben!

Steve A.

1713384782

HVAC above all, on time, respectful, knowledgeable - great team Daniel A & Hilton K

June M.

1713384246

Anthony Manzo and David E. are the best. They explained everything and were extremely professional. 5 Stars!!

Rori H.

1713379119

Thanks to all of the workers: Frank, Pascal, Jonathon, Ramiro, Jose Rivera, and Alessandro, that assisted in the new A/C, combustion vent addition, and small ventilation repair. On time, patient, and knowledgeable!

victoria F.

1713378557

Alessandro and jose rivera did a fantastic job! Thank you!

Jeff B.

1713378541

Louise G

1713312082

Superb service and very efficientAlex was an excellent technician…he was very knowledgeable and friendly and very helpfulUpdate 4/16: Kevin and Angel were wonderful, very helpful and knowledgeable. Will definitely ask for them again.

Estela N.

1713307133

Jose Rivera was helpful and fixed the issue with my new key pad and pump quickly and efficiently. He also made sure the remote access was working.

Maura L.

1713305706

Very knowledgeable and helpful!

Valencia M.

1713305546

Juan Molina was very thorough in his assessment of our heaters conditions. Was prompt and courteous.

Adam C.

1713305048

Great service from Michael I., Raul I., Jonathan A., Edwin C., Ramiro S. and Jesus F. -- excellent work done efficiently!

Israel

1713304719

RENÉ IS GREAT .

Cary T.

1713297820

Leo H and Tristen C were great!! Explained everything. Most important they did a terrific job!

Nancy H.

1713291151

Excellent work from both Stevens and David E. They did very thorough maintenance cleanup and before and after photos made it clear how necessary it is to do the twice yearly maintenance - will clearly keep system running at peak performance. Would recommend these two highly.

Bill B.

1713232027

Our technician Leonel was thorough in both accomplishing his goal of performing the seasonal tune-up on our system and updating my wife and me as to the overall health of our system. I found him to be competent, polite and trustworthy.

Egisia M El Basha H.

1713225482

Jose R.Pascul HGets on CRafa BPablo P. All excellent