We had water coming into our office from the roof mounted AC unit which was causing damage to documents and furniture. We called Brody-Pennell and they came out to service the unit the next day. They determined the issue, provided photos and a thorough description of the problem, then gave us a reasonable price for repair all in approximately 30 minutes. Brody-Pennell then proceeded with the repair the same day. No more leaks! Their service is worth every penny.