AC Repair Review from Briarcliffe Towne Homes for Brody Pennell

Briarcliffe Towne Homes

Fabulous customer service!

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Google Rating

4.9

Based on 1859 reviews

Brody Pennell Heating & Air Conditioning

4.9

Rosemary Forsyth

1696374201

Juan RomoWas very helpfulHe explained eveything to me clearly!And educated me in the correct use of my heating ! I’m grateful to have such a nice man working with me!Thankyou JuanSincerelyRosemary forsyth-yuro

Zoe Stillpass

1696373424

Robert Kaptan

1696371588

They missed the scheduled time and not called, when i called they said she will be there 45 minutes late. But when she came, (Isela) she was perfect, very knowledgeable, worth the waiting. I recommend her.

Noa Klein

1696368494

This company really has it together. Our heater went out and this company responded quickly and courteously and was able to schedule someone exactly when I needed.Octavio, our technician, was so helpful. He found the issue quickly and fixed it on the spot. He also explained a lot of things about furnace maintenance that I thought were really helpful to know. He was very courteous, and knowledgeable, and worked very clean. At the end he showed me photos of the unit and explained everything he did and everything else we might want to watch out for. I will also get this info in an email for my records. Highly recommend and will definitely use again.

Ryan Malone

1696366563

We have been using Brody Pennell for over 5 years for our HVAC system maintenance. They are wonderful. All technicians are professional and knowledgeable and always on-time. Would definitely recommend to anyone.

Toni Dimiceli

1696366066

The service technician ( Emmith Horton came out today to check our heaters and air conditioners to make sure everything is running 🏃‍♂️ k and to change the filters. Everything is running good and now we are awaiting the cold weather. Thank you for a great service!

JD Marks

1696365722

Ivan and Ifthi were both great and easy to deal with. d.

Albert Decall

1696356355

Shawn is awesome

Riverside Bridge Squad

1696316181

The technician Emmith Horton went above and beyond offering great customer service, knowledge and professionalism. He took the time to do a thorough inspection and cleaning of our HVAC and heating unit and was extremely patient and attentive. I would definitely recommend Brody Pennell and will be requesting Emmith as my technician of choice.

Eric Weintraub

1696294857

Daniel was great. We needed him to evaluate the condition of an A/C unit we inherited from previous tenants. He was very knowledgeable and informative and helped answer our questions.

rick smith

1696288722

nancy Zarcufsky

1696286104

The service technicians are so professional and so thorough. Marco and Marcelo were so polite and explained everything in detail. Including pictures of the equipment. I have a maintenance contract now with this company. And I'm so happy I do! Being a new customer I cannot express how pleased I am and I highly recommend them! 💯Great company! I would highly recommend!!!

Alexander Woodall

1696285574

Pam Shriver

1696278820

Rene has long been our technician and he is fantastic. Brody Pannell’s Fabio from sales also has been very helpful. 5 stars all around.

Mihal Skaggs

1696270905

Very professional!! Juan Romo was great!

Nataliya Buha

1696269078

My technician by the name of Emmith was on time, polite, & very knowledgeable, he diagnosed my AC and explained clearly & concisely what the problem was and how to fix it. I Highly recommend Emmith and Brody Pennell.

Cathy Smith

1696039259

Octavia did a fantastic job .He spent enough time to discover even the most minute problem .He was informative and v well versed .

Kia Khoshbin

1696030379

Ivan did a great job. Very personable and repaired very well

Lisa Margolis

1696028170

Armando was great! Extremely thorough and professional. It was a pleasure to work with him. Thanks to BP!

Deborah Ishida

1696005791

Rene did a very good jobSept 29th 2023Rene was on time and very professional

Joe Blackstone

1695992482

Showed up within an hour of a the call and due to SoCal Edison recognized the problem and fixed immediately.

william corral

1695929362

Juan Romo, was very thorough and confident with his abilities, and should be utilized as much as possible.

Camila Piedrahita Abello

1695926990

James was incredibly professional and efficient at the maintenance and fixing a condensation issue I had with my unit. I would recommend Brody Pennell to anyone.

Roger Stewart

1695916485

Brody Pennell is the best HVAC company I have ever hired. Recently, we had major work done at our home (complete replacement of two HVAC units). Within one week, Brody Pennell (Fabio Gomez) met with me and diagnosed the problem, discussed my options, and sent two install crews (Micheal I., Raul I., Jesus F., Sergio, Jonathan A., Nathan U., Jose R., and Brian D.) to perform the needed repairs. They finished a job that should have taken 3 days in one day! I have never seen a group of guys work so hard to complete such a quality job in record time. Every employee that I spoke with was friendly, courteous, respectful, and professional. This company is dedicated to providing quality service on time and at a fair price. "Thank You" for being competent and knowledgeable...and for providing outstanding service. No wonder you are the #1 HVAC company in Southern California!

See all reviews Write a review

Google Rating

4.9

Based on 1859 reviews

Brody Pennell Heating & Air Conditioning

4.9

1696374201

1696373424

1696371588

1696368494

1696366563

1696366066

1696365722

Ivan and Ifthi were both great and easy to deal with. d.

Albert Decall

1696356355

Shawn is awesome

Riverside Bridge Squad

1696316181

Eric Weintraub

1696294857

Daniel was great. We needed him to evaluate the condition of an A/C unit we inherited from previous tenants. He was very knowledgeable and informative and helped answer our questions.

1696288722

1696286104

1696285574

1696278820

Rene has long been our technician and he is fantastic. Brody Pannell’s Fabio from sales also has been very helpful. 5 stars all around.

Mihal Skaggs

1696270905

Very professional!! Juan Romo was great!

Nataliya Buha

1696269078

Cathy Smith

1696039259

Octavia did a fantastic job .He spent enough time to discover even the most minute problem .He was informative and v well versed .

Kia Khoshbin

1696030379

Ivan did a great job. Very personable and repaired very well

Lisa Margolis

1696028170

Armando was great! Extremely thorough and professional. It was a pleasure to work with him. Thanks to BP!

Deborah Ishida

1696005791

Rene did a very good jobSept 29th 2023Rene was on time and very professional

Joe Blackstone

1695992482

Showed up within an hour of a the call and due to SoCal Edison recognized the problem and fixed immediately.

william corral

1695929362

Juan Romo, was very thorough and confident with his abilities, and should be utilized as much as possible.

Camila Piedrahita Abello

1695926990

James was incredibly professional and efficient at the maintenance and fixing a condensation issue I had with my unit. I would recommend Brody Pennell to anyone.

Roger Stewart

1695916485

See all reviews Write a review

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