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Alan Wilson

Prompt, knowledgeable, professional and courteous. What else could you ask for?

Lindsay L.
1718406375
Called about an issue with our HVAC and they were able to send a tech the next day. David M was super thorough and took helpful pictures and videos to describe the issues we were having, since our unit is on the roof. When we decided that we needed to escalate to potentially replacing our unit, supervisor Fabio was able to come out within half an hour and provide us with our options for replacement. He was super accommodating and was even able to fit us into his schedule for the following week! Great experience all around.
dan M.
1718401791
June14, 2024Armando performed the annual service visit on my A/C unit. Great experience for us. He was on time, knowledgeable about the unit and as well as doing the service, he reviewed pics he took of the attic, duct work, etc. and made suggestions on how to improve the unit's longevity and performance.Professional, pleasant and thorough service technician. Shawn was excellent!I thought it very cool that I was texted a link to a website that allowed me to see the technicians vehicle distance on the map from my house so that I knew exactly where he was and when he'd be at my house.
Janet B.
1718401413
Anthony manzo christian flores
mike M.
1718399672
Ivan and Jonathan were great!
Sean C.
1718397129
Rene was professional, friendly and efficient. 10/10. Would recommend.
E J
1718391287
Maurice and Alejandro came by and did a great job with the Maintenence. Very respectful, thorough, and detailed. Gave me all of the information I needed and had great attitudes about them. Solid job fellas 👍🏻
Alan F.
1718388800
Thorough. Polite. Attention to detail. Explained detail. Respected cleanliness. Ruben and Misael did very well
M H.
1718384332
(Not sure I posted this correctly a day ago)Excellent diagnostic work by technician Jose C., and the follow-up repair visit the next day with Jose C. & Octavio D.A big thank you to both of them for their excellent service!Our system is still under warranty, and we're also Members of the Brody Comfort Club, so a lot of money was saved and preventative maintenance will help in the future.Thanks also to Service Manager George for an excellent follow-up discussion.As a loyal customer for many years, I highly recommend Brody Pennell !!!
Renee H.
1718382992
Rene is always professional and friendly, that is why I always request him.
Edith S.
1718319972
Kevin Lopez and Cesar Corrales were absolutely perfect! They were competent, courteous and professional and we have used the company for decades.
Jeff H.
1718318576
Tristen c was terrific from Brody Pennell ac company. Very thorough/a real expert. And a super nice guy/extremely respectful. Highly highly recommend
Donna M.
1718315642
Enrique D. & JoNATHAN CAME TO INSTALL NEW HEATING IN MY HOME AND THEY DID A VERY EXCELLENT AND PROFESSIONAL JOB. THANK YOU BRODY PENNELLJose Rivera & Alessandro A. came to take care of my problem and were excellent and professional in their service. They also installed the thermo and solve the problem. Thank you.
Ron K.
1718314540
David E and Steven were professional, informative and courteous
mirna G.
1718309130
Jose Castillo was great today. Thank you Brody Pennell
Rico R.
1718308635
James H. Was great!!!
yvonne M.
1718305888
Angel was exceptionally polite, informative, and hard working. Great service. Very professional company to work with !!
Michelle C.
1718301994
Excellent service maintenance of heating and air conditioningUpdate 06/13/2024Kevin Lopez and Cesar corrales did a fantastic job
patricia S.
1718299616
Leo H. Very efficient and polite. Will request him for next time ive loved all your workmen, but he is the best! He actually did. His homework and came with a previously ordered filter! Je explained everything thorougjly! Even my dig loked him!
Melissa B.
1718298689
Great service. Ivan was super friendly and professional.
Heidi B.
1718231317
Juan Molina came for my biannual HVAC tune up today. He thoroughly cleaned up the AC unit and made thoughtful recommendations about how to optimize my HVAC function. I highly recommend him as his service standards and professionalism were excellent.
Don R.
1718226782
Jose Rivera and Alessandro did a great job and very nice as well
Ethan M.
1718226072
Anthony Manzo was great
Isabella Hubay C.
1718225167
Ivan was very professional, patient and explained the problem and solutions very clearly. Thank you!
Stephen S.
1718224586
The whole experience of having my HVAC system serviced has been more pleasant than I could have ever imagined. Brody Pennell offers a level of service that is increasingly hard to find in the modern marketplace. My tech, Richie Salazar, went above and beyond — not just providing the standard filter change, but running a complete diagnostic of the system and hand cleaning the whole unit. Made me wish I had purchased the unit from Brody Pennell in the first place. As a homeowner, moving forward, I wont work with another SoCal HVAC contractor. Thanks to the whole team.
Hazel J.
1718224209
Leo H . And Dan are excellent!Explained everything I highly recommend their services .
Caleb S.
1718223078
Amazing and efficient work from the team. They have always been a pleasure to have out and take care of our HVAC systems. Thanks Daniel A, Tristen C, Ruben, Armando, and Steven J.
Robert S.
1718214891
Kevin came to do our annual check up and was awesome! Made sure everything was working right and did it all quickly.
Aricka G.
1718211928
Rene was quick, friendly and efficient. Very helpful with all my questions. Our vents and AC unit are like new!!
JESSICA Z.
1718211752
Ashton and Juan Molina were great in explaining what needed to be fixed and what options I had. My AC unit was not blowing cold air, and the machine was over heating - the unit was at the end of its life expectancy and suggested it be replaced, as even repairing it would only be a short term fix, which he showed me what temperature it would still be at if we did replace. Everything was communicative and quick process. Would recommend. Thank you both!
francisca G.
1718210647
We had a maintenence done in our AC wall unit by Anthony Manzo who showed up right on time, was kind, professional and thorough. Really great service!
Christian O.
1718210408
Anthony Manzo did exactly what we needed and left everything clean and organized! He was also super nice and friendly! Went above and beyond. Thank you 👍
Carrie-ann P.
1718153691
Marco is the best. I run a school with 9 AC units in an old building so we are complicated. It's a real detective situation, trying to identify sources. Marco is very professional and a great communicator. highly recommend.
Tom T.
1718153264
Our technician Juan Romo was fantastic! He was knowledgable and extremely professional. We are very happy with the quality of service provided by Brody Pennell and its staff!
Danny D.
1718148347
David M came to service our AC but walked me through how our Unit was on its last leg and we should consider replacing. His supervisor Bret came out and walked me through all the options. No high pressure tactics at all. Feels great to work with such a professional company.
Britta S.
1718138594
Octavio Delgado was very professional. I really appreciated how he walked me through all the testing he completed. And he was very helpful answering all of my questions.
Jennifer C.
1718129470
My technician, Anthony Manzo, was very professional and did a thorough inspection before preparing different quotes for the repair of my AC unit. He was able to answer all of my questions and explained everything with photographs to make sure that I understood what was going on. 10/10 would recommend!
Darren B
1718075036
Juana, Leo H, David E, all worked on my office AC unit and they come with a positive attitude and very informative about everything going on. Of course it was not an easy job but they didn’t stop until all was fixed and back up and running. I would for sure have them back for any future projects.
Linda K.
1718068089
Leo H. Juan J Carbajal were great and I hope that when I need service they will be the guys to come.
Jamie T.
1718067838
Steven and Christian F were excellent! Great communication and lovely demeanor
Toby Ann C.
1718061319
Jason and Alejandro A. were at our home today to perform maintenance on our cooling system. They explained everything, answered all my questions, which were many and were professional and pleasant throughout. Thank you for such good people!
dylan P.
1718060760
Shawn was a helpful person and made the entire experience quick and pain-free. Thank you Brody for sending a great employee.
Mr. H.
1718051986
6/10/2024Leo H. and Juan C, great and effective service highly recommend.Juan Carbajal and César corrales did a great job fixing my unit was here on time and very informative would recommend these guys 10005/16/2024Daniel B. and Maurice did a great job andgave us a lot of information on our units. They should be in an office.
Gustavo M.
1718050225
Juan Romo was awesome! This was the friendliest most educational air-conditioning service I’ve ever had. I highly recommend! Thanks !
jenn R.
1718050119
Juan Romo was extremely knowledgeable and very helpful . Great customer service
Teresa de jesus Solorzano de M.
1718048394
Juan Cho Maurice anda Philip alano did a good job witt themaintannnce
Pete C
1718047182
I had Brody Pennell A/C service performed at my home today, and was very happy with the customer service provided by my technicians Anthony Manzo and Rafael Granados. Anthony and Rafael answered all my questions, performed a double check on my systems freon level (no leaks) cleaned out the condenser to like new again and made sure the temperatures in the house were in speciation. Thank you Brody Pennell.
Manuel M.
1718044756
Juancho Maurice and Philips Alano did a great job today
Robert K.
1718044063
Barbara M.
1717969368
Ivan gave us excellent routine air conditioning service, and explained clearly what he had done and what we should pay attention to.
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Lindsay L.
1718406375
Called about an issue with our HVAC and they were able to send a tech the next day. David M was super thorough and took helpful pictures and videos to describe the issues we were having, since our unit is on the roof. When we decided that we needed to escalate to potentially replacing our unit, supervisor Fabio was able to come out within half an hour and provide us with our options for replacement. He was super accommodating and was even able to fit us into his schedule for the following week! Great experience all around.
dan M.
1718401791
June14, 2024Armando performed the annual service visit on my A/C unit. Great experience for us. He was on time, knowledgeable about the unit and as well as doing the service, he reviewed pics he took of the attic, duct work, etc. and made suggestions on how to improve the unit's longevity and performance.Professional, pleasant and thorough service technician. Shawn was excellent!I thought it very cool that I was texted a link to a website that allowed me to see the technicians vehicle distance on the map from my house so that I knew exactly where he was and when he'd be at my house.
Janet B.
1718401413
Anthony manzo christian flores
mike M.
1718399672
Ivan and Jonathan were great!
Sean C.
1718397129
Rene was professional, friendly and efficient. 10/10. Would recommend.
E J
1718391287
Maurice and Alejandro came by and did a great job with the Maintenence. Very respectful, thorough, and detailed. Gave me all of the information I needed and had great attitudes about them. Solid job fellas 👍🏻
Alan F.
1718388800
Thorough. Polite. Attention to detail. Explained detail. Respected cleanliness. Ruben and Misael did very well
M H.
1718384332
(Not sure I posted this correctly a day ago)Excellent diagnostic work by technician Jose C., and the follow-up repair visit the next day with Jose C. & Octavio D.A big thank you to both of them for their excellent service!Our system is still under warranty, and we're also Members of the Brody Comfort Club, so a lot of money was saved and preventative maintenance will help in the future.Thanks also to Service Manager George for an excellent follow-up discussion.As a loyal customer for many years, I highly recommend Brody Pennell !!!
Renee H.
1718382992
Rene is always professional and friendly, that is why I always request him.
Edith S.
1718319972
Kevin Lopez and Cesar Corrales were absolutely perfect! They were competent, courteous and professional and we have used the company for decades.
Jeff H.
1718318576
Tristen c was terrific from Brody Pennell ac company. Very thorough/a real expert. And a super nice guy/extremely respectful. Highly highly recommend
Donna M.
1718315642
Enrique D. & JoNATHAN CAME TO INSTALL NEW HEATING IN MY HOME AND THEY DID A VERY EXCELLENT AND PROFESSIONAL JOB. THANK YOU BRODY PENNELLJose Rivera & Alessandro A. came to take care of my problem and were excellent and professional in their service. They also installed the thermo and solve the problem. Thank you.
Ron K.
1718314540
David E and Steven were professional, informative and courteous
mirna G.
1718309130
Jose Castillo was great today. Thank you Brody Pennell
Rico R.
1718308635
James H. Was great!!!
yvonne M.
1718305888
Angel was exceptionally polite, informative, and hard working. Great service. Very professional company to work with !!
Michelle C.
1718301994
Excellent service maintenance of heating and air conditioningUpdate 06/13/2024Kevin Lopez and Cesar corrales did a fantastic job
patricia S.
1718299616
Leo H. Very efficient and polite. Will request him for next time ive loved all your workmen, but he is the best! He actually did. His homework and came with a previously ordered filter! Je explained everything thorougjly! Even my dig loked him!
Melissa B.
1718298689
Great service. Ivan was super friendly and professional.
Heidi B.
1718231317
Juan Molina came for my biannual HVAC tune up today. He thoroughly cleaned up the AC unit and made thoughtful recommendations about how to optimize my HVAC function. I highly recommend him as his service standards and professionalism were excellent.
Don R.
1718226782
Jose Rivera and Alessandro did a great job and very nice as well
Ethan M.
1718226072
Anthony Manzo was great
Isabella Hubay C.
1718225167
Ivan was very professional, patient and explained the problem and solutions very clearly. Thank you!
Stephen S.
1718224586
The whole experience of having my HVAC system serviced has been more pleasant than I could have ever imagined. Brody Pennell offers a level of service that is increasingly hard to find in the modern marketplace. My tech, Richie Salazar, went above and beyond — not just providing the standard filter change, but running a complete diagnostic of the system and hand cleaning the whole unit. Made me wish I had purchased the unit from Brody Pennell in the first place. As a homeowner, moving forward, I wont work with another SoCal HVAC contractor. Thanks to the whole team.
Hazel J.
1718224209
Leo H . And Dan are excellent!Explained everything I highly recommend their services .
Caleb S.
1718223078
Amazing and efficient work from the team. They have always been a pleasure to have out and take care of our HVAC systems. Thanks Daniel A, Tristen C, Ruben, Armando, and Steven J.
Robert S.
1718214891
Kevin came to do our annual check up and was awesome! Made sure everything was working right and did it all quickly.
Aricka G.
1718211928
Rene was quick, friendly and efficient. Very helpful with all my questions. Our vents and AC unit are like new!!
JESSICA Z.
1718211752
Ashton and Juan Molina were great in explaining what needed to be fixed and what options I had. My AC unit was not blowing cold air, and the machine was over heating - the unit was at the end of its life expectancy and suggested it be replaced, as even repairing it would only be a short term fix, which he showed me what temperature it would still be at if we did replace. Everything was communicative and quick process. Would recommend. Thank you both!
francisca G.
1718210647
We had a maintenence done in our AC wall unit by Anthony Manzo who showed up right on time, was kind, professional and thorough. Really great service!
Christian O.
1718210408
Anthony Manzo did exactly what we needed and left everything clean and organized! He was also super nice and friendly! Went above and beyond. Thank you 👍
Carrie-ann P.
1718153691
Marco is the best. I run a school with 9 AC units in an old building so we are complicated. It's a real detective situation, trying to identify sources. Marco is very professional and a great communicator. highly recommend.
Tom T.
1718153264
Our technician Juan Romo was fantastic! He was knowledgable and extremely professional. We are very happy with the quality of service provided by Brody Pennell and its staff!
Danny D.
1718148347
David M came to service our AC but walked me through how our Unit was on its last leg and we should consider replacing. His supervisor Bret came out and walked me through all the options. No high pressure tactics at all. Feels great to work with such a professional company.
Britta S.
1718138594
Octavio Delgado was very professional. I really appreciated how he walked me through all the testing he completed. And he was very helpful answering all of my questions.
Jennifer C.
1718129470
My technician, Anthony Manzo, was very professional and did a thorough inspection before preparing different quotes for the repair of my AC unit. He was able to answer all of my questions and explained everything with photographs to make sure that I understood what was going on. 10/10 would recommend!
Darren B
1718075036
Juana, Leo H, David E, all worked on my office AC unit and they come with a positive attitude and very informative about everything going on. Of course it was not an easy job but they didn’t stop until all was fixed and back up and running. I would for sure have them back for any future projects.
Linda K.
1718068089
Leo H. Juan J Carbajal were great and I hope that when I need service they will be the guys to come.
Jamie T.
1718067838
Steven and Christian F were excellent! Great communication and lovely demeanor
Toby Ann C.
1718061319
Jason and Alejandro A. were at our home today to perform maintenance on our cooling system. They explained everything, answered all my questions, which were many and were professional and pleasant throughout. Thank you for such good people!
dylan P.
1718060760
Shawn was a helpful person and made the entire experience quick and pain-free. Thank you Brody for sending a great employee.
Mr. H.
1718051986
6/10/2024Leo H. and Juan C, great and effective service highly recommend.Juan Carbajal and César corrales did a great job fixing my unit was here on time and very informative would recommend these guys 10005/16/2024Daniel B. and Maurice did a great job andgave us a lot of information on our units. They should be in an office.
Gustavo M.
1718050225
Juan Romo was awesome! This was the friendliest most educational air-conditioning service I’ve ever had. I highly recommend! Thanks !
jenn R.
1718050119
Juan Romo was extremely knowledgeable and very helpful . Great customer service
Teresa de jesus Solorzano de M.
1718048394
Juan Cho Maurice anda Philip alano did a good job witt themaintannnce
Pete C
1718047182
I had Brody Pennell A/C service performed at my home today, and was very happy with the customer service provided by my technicians Anthony Manzo and Rafael Granados. Anthony and Rafael answered all my questions, performed a double check on my systems freon level (no leaks) cleaned out the condenser to like new again and made sure the temperatures in the house were in speciation. Thank you Brody Pennell.
Manuel M.
1718044756
Juancho Maurice and Philips Alano did a great job today
Robert K.
1718044063
Barbara M.
1717969368
Ivan gave us excellent routine air conditioning service, and explained clearly what he had done and what we should pay attention to.
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