Rolling Hills Heating and Air Conditioning Repair & Replacement

My technician today was Gabriel, he was fantastic, so knowledgeable. I have a maintenance contract so there was no charge today.

I was very impressed with Fabio Gomez. He was knowledgeable about the different heating systems available for my home. He responded to all of my questions and came up with different options for my consideration. So, I selected them after considering other proposals from other companies. I not only feel comfortable with the experience of the Brody/Pennell. I also trust that they will do an excellent job with the heater installation. 10/12/23 Desidiero Sanchez came out today to do maintenance on our central heating. He was thorough, conscientious and professional in performing his job. 5 stars!! 3/29/24 Steven Juanes came out to do maintenance on our central heating. He was thorough, conscientious and professional in performing his job. 5 stars!! He responded to some questions I had on the type of filter that was installed. 10/1/24 Rene Morales came to do maintenance check on my Father's heater. Even though his recommendations were hard to accept. He explained the reasons why he needs a new heater. We have a follow-up appt with him and his supervisor to go over estimate. On a scale of 1-5, I give him a 5 for his excellence. 12/13/25 Justin Garcia came out to do maintenance on our central heating. He was thorough, conscientious and professional in performing his job. He explained why a 4 inch filter was what got installed originally in our heater and why we should continue with that size. Even though I had to pay extra for the larger filter, this should of been explained to me when I signed up to add the maintenance agreement. Nevertheless, on a scale of 1-5, I give him 5 stars for his professionalism!! 8/18/26 Today Chris came out to do maintenance on our central heating. He was thorough, conscientious and professional in performing his job. He showed me pictures of all the heating elements he inspected. In particular the filter was pretty dirty, and I approved the installation of the $100 filter. On a scale of 1-5, I give him a 5 stars for his professionalism.

Ruben was very helpful. Good guy.

Joshua Q is fantastic! He’s extremely knowledgeable and informative, and he really goes above and beyond to make sure you feel taken care of. He’s also incredibly friendly and approachable, and even gave me his contact info so I could reach him directly if I had any issues. It’s rare to find someone who is not only great at what they do, but also genuinely cares about making sure the customer is happy and the problem is resolved. I really appreciated his follow-through and would absolutely recommend him!

Been a customer of Brody Pennell for decades. Repaired systems, bought systems. Every time they are professional and super knowledgeable. This time a new tech guy came out. Justin Garcia. Cream of the crop! Fixed and did maintenance in record time. Went above and beyond! What’s the most valuable product any service can offer? TRUST. And he’s got mine!

Rene was my technician, and he did an exceptional job getting my HVAC system working again. He was prompt, extremely knowledgeable, professional and kind. I plan to recommend him to my neighbors.

Juan arrived on time, was very professional, congenial and apparently very knowledgeable in his field of work. He’s methodical and reported step by step what was going through out the course of service and suggested practical recommendations afterwards. He’s an asset to your company and was a pleasure being served by technician OneJJ, thank you !

Matthew was professional, polite, and knowledgeable. He tested and cleaned both components and assured me that everything was working fine. He is an asset to the company.

Ruben, Competent, trustworthy, good communicator. Grest asset to Co.

Alan was professional and on-time. Put on booties before entering without me even having to ask. Was very friendly and answered all my questions. Would recommend.

Joshua arrived on time and completed my HVAC service. Friendly and efficient.

Supervisor Juan Molina came to my apartment to repair our busted HVAC system, which had me living in 80 degree heat for days. He identified the problem in less than five minutes and had all the necessary equipment to fix it on the day. He was incredibly kind and explained all of the issues we were having so that I could explain, plus made sure to get me a discount for everything at the end of the day. Could not recommend this service enough in terms of quality efficiency and personal care!

We had an excellent experience with Giovanny! He was punctual, incredibly friendly, and extremely thorough from start to finish. As first-time homeowners, we really appreciated how he took the time to explain everything clearly, educate us on our system, and walk us through what to expect going forward without ever making the process feel overwhelming. We trusted Giovanny so much that we signed up for the maintenance plan before he left just to make sure we keep everything in shape moving forward. He made the entire experience easy and genuinely gave us confidence that our home was in good hands. 20/10 recommend!

NEW POST: 12 August 2026 JOSHUA Q. came & did a great job of doing an A/C maintenance on all my 3 units. He was extremely knowledgeable, professional and personable… very clean and careful of my property. He was also kind enough to take time to explain everything he had found and what his findings meant. An excellent job and Representative of BP and their high quality of work & personnel. Thank you once again! JM Little Holmby ===============================•= NEW POST: 18 FEBRUARY 2026 JAVIAR came for my maintenance today and was excellent in every way: prompt, tidy, knowledgeable, professional, helpful and did a thorough job in a timely manner. I also renewed my maintenance contract with him as well. Another excellent job by BP services! JM. Holmby Hills =================================== This is an OLD POST FROM 2024! The other day, turning on my heater for the first time this winter, I became aware of the “botched up” installation job performed by another company several years ago. A company, by the way, that no longer exists and apparently went out of business shortly after my “installation”. I knew now to call a well-established and respected company for help …no more cheaper “short cuts”. Brody Penney was the obvious and only choice. “Lou” responded immediately, setting up an assessment appointment in less than a week. The appointment was confirmed and a helpful ‘reminder’ sent. The wonderful technician, Renee, called to say he was arriving and was exactly on time!! He patiently listened to me explain the unfortunate history of my currently malfunctioning zonal heating system and a non-existent A/C system. His thorough examination of my systems led him to ask for a second opinion from his Supervisor, Ashton, (who showed up within minutes) before giving me a final assessment of the work that would be needed. Ashton, so knowledgeably & professionally, spent the next couple of hours examining every detail of my system(s), finally explaining every detail to me so that I could make an informed decision as to what work should be done. On this basis I was happy to agree to the suggested work, signing an Agreement & scheduling the job in a few weeks at my convenience. Ashton even gave me his card with his personal number to call if I had any further questions. In summary, I could not have had a better experience than with these two professionals who showed such patience, thoroughness and expertise. I look forward to their continuing care of my new systems in the years ahead. Thank you, Brody Pennell JM, Holmby Hills, CA

Ruben did a great job and fixed the system quickly and efficiently. He was friendly and helpful.

Anthony Manzo was friendly, courteous and professional.

Manuel Barrios did a fantastic job giving my home mini-split system its semi-annual check-up. Not only was he very thorough, he also took the time to explain to me in detail how my system works and all the things that were in good working order, as well as the things that would need some attention in the not-to-distant future. He was also upfront with the costs of these future maintenance tasks. I just found him to be extremely knowledgeable about his craft in general!! He was also respectful of my property, and made sure he left my home as clean and orderly as he found it. He was also very organized and methodical in how he checked each unit one at a time so he wouldn't miss anything or forget a step. Brody Pennell has always given me great service and has helped me keep my system in good working order ever since I retained them. I happily recommend them to neighbours on the "NextDoor" app who are looking for HVAC services. But Manuel Barrios was exceptionally competent and knowledgeable, friendly and thorough, and I will definitely ask for him by name when it is time for my next semi-annual check-up!! Thank you, Manuel!!

Misael was very knowledgeable and friendly and informative. Highly recommend

Juan and Jesus Romo came to repair my A/C. They were so very polite and friendly. They took pictures of everything so I didn’t have to keep going up and down the stairs. They explained everything they were doing every step of the way in lay terms so I could really understand. I will continue to use Brody-Pennell on the strength of their visit.

It was a pleasure to work with and to have Oliver Figueroa manage the installation of my HVAC system. From the beginning throughout the entire process, he was very professional, courteous and knowledgeable. At times he answered questions before I even asked them. I am very happy with the end result and would give Oliver a score of 10 out of 10.