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Glendale

Looking for timely heating & air conditioning service in Glendale? Contact us today at (310) 896-4911.

HVAC Company in Glendale

If you’re experiencing issues with your heating & air conditioning system in Glendale, give us a call–we’re already on our way! Call our office at (310) 896-4911 or schedule your service online. 


Glendale has a rich history of going green, dating back to 1928 when the city earned the “Miss American Green Cross” label. The environmental organization that awarded yesteryear’s residents with this recognized their strife to save American trees, and our current neighbors acknowledged that it was something we had to keep going. 

Since 1982, our Indigenous Tree Ordinance has protected native trees and continues to do so to date, but our town doesn’t stop there. By providing HVAC services in Glendale, CA, Brody Pennell Heating & Air Conditioning does its part to create a more eco-friendly and comfortable environment. Trust our licensed and insured team to bring these efforts into your home. 

Air Conditioning Maintenance

The residents of Glendale see sauna-like weather during the summer, with temperatures regularly spiking well above 90 degrees. However, that doesn’t mean your air conditioner should be heating up while working to cool you down. Semi-annual maintenance deters premature breakdowns and as much as 85% of repairs since a professional thoroughly inspects all unit parts. During the spring and fall, to prepare for and wind down after excessive use, an experienced technician does the following:

  • Check refrigerant levels to guarantee cooling power
  • Examine for refrigerant or water leaks
  • Calibrate your thermostat and ensure its not near heat sources that could contribute to incorrect readings
  • Tighten electrical connections
  • Lubricate the motor, fan belt, and moving parts
  • Change air filters and clean the vents and air ducts
  • Clear water out of the condensate drain line and drip pan
  • And more!

AC Repairs

Unfortunately, your air conditioning unit will require repairs from time to time. AC units often show signs it will need professional attention soon, however, many wait until their unit stops producing cool air altogether before they call for servicing. Don’t hold off on a much-needed fix. Trust our HVAC services in Glendale, CA to get your system working like new again the moment you notice any of the following:

  • Refrigerant leaks near your unit, which also lead to warmer air output
  • Alarming sounds, like banging, buzzing, whistling, or grinding
  • Little to no airflow 
  • Long and short cycling causing inadequate and uneven cooling 
  • The unit is not powering on
  • Higher energy bills 

Waiting to fix these concerns causes already-worn components to work harder, eventually breaking down. Since every part of your unit is vital for functionality, this creates a blockade when your unit is working to produce your desired temperatures. The system then runs longer, taking years off its lifespan and leading more parts to deteriorate prematurely, which ends with you needing a new unit.  

Air Conditioning Replacement & Installation

Whether your unit’s 12 to 15 year lifespan is up or you’ve placed maintenance on the back burner, causing premature deterioration, a replacement may be your only option for indoor comfort. Our team partners with top manufacturing brands to deliver the most energy-efficient and advanced units on the market. They’ll improve cooling costs and reduce repairs while changing how you use the system.

HVAC systems have come a long way from the manual thermostat, where you would have to manually alter the setting whenever you wanted the temperature warmer or cooler. Most are equipped with a programmable thermostat, allowing you to have up to five temperature changes daily and different sets throughout the week. Otherwise, a smart thermostat offers control on the go from your smart device. 

Once you determine the appropriate unit for your home, our team will install it in one day and offer a maintenance plan for future HVAC services in Glendale, CA, to keep it like new beyond its lifespan.

Heating Maintenance

Electric and gas furnaces work similarly to your AC, sucking in surrounding air and altering its temperature to match your thermostat setting. However, with a wide variety of heating components available, you may have a more cost-efficient heat pump instead, which transfers hot air in or out of your home rather than creating it.

While both systems suffice with our only slightly chilly mid-40-degree winter lows, semi-annual maintenance is key to having the warmth you need when your home feels colder. Like with your cooling unit, change your filters every three to four months or sooner, depending on your surrounding air quality, to prevent air blockages from particle buildups. For the rest, call a Glendale expert who’ll complete the following tasks:

  • Clean the burners of soot buildup 
  • Check the gas line for leaks if you have a gas furnace
  • Clean and lubricate the motor and bearings
  • Tighten screws and bolts on loose parts
  • Recalibrate the thermostat for accurate temperature readings
  • Flush drain pipes and traps 
  • Test the smoke and carbon detectors for optimal safety
  • And more!

Heating Repair

While uncovering the signs you need a heater repair is never fun, it’s important you address them so you can schedule a small repair rather than a large replacement. Many symptoms are similar to those on your cooling unit, including higher energy bills, short and long cycling, and unfamiliar sounds and odors. However, others you may notice include:

  • A weak or orange pilot light on your gas furnace
  • Cool air escaping the vents despite how much you crank the thermostat up
  • A gas smell, which means you should evacuate immediately and call a professional to inspect for a gas leak
  • Carbon monoxide detectors going off

 

Heating Unit Replacement

While some units become less energy efficient over time, burning more to produce less warm air, others stop putting out air altogether, rendering it useless. Our qualified team will work with you to try and repair the system, but if we find a replacement is better, we’ll relay your options for heat pumps, furnaces, and water heaters. 

Once we settle on a unit type and brand, we’ll measure your home’s square footage to determine the size of your new unit before installing it in one visit. We’ll also run it one complete cycle to ensure no problems. We provide warranties on all work we complete.

 

HVAC Services In Glendale, CA! 

For over 50 years, Brody Pennell Heating & Air Conditioning has offered five-star HVAC services in Glendale, CA, ranking us “The Best of the Southland” in 2021 and 2022. For experts who guarantee the best indoor air quality, call (310) 896-4911 for a scheduled or emergency service today!


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Ratings & Reviews

Check Out Our 5-Star Reviews!

Highly rated for: accurate repairs, great customer service, and professionalism.


Maggie G. ★★★★★ Our new AC guys were great! Thank you Juan Molina and Richie for squeezing into our tight attic and for being so professional (and quiet!) during my work-from-home meeting!Response from the ownerThank you so much for your 5 Star review Maggie! Joe S. ★★★★★ Steven and Phillip Y. Very professional and got the job done. I’m very happy thank you so much.Response from the ownerWe appreciate your feedback. Thank you for the review! Ushma A. ★★★★★ Jaun molina and Kyle mike and Raul Ibarra bros work well as a team and did a great install were the best and did an excellent job explaining the issues and finding solutionsResponse from the ownerWe appreciate you taking the time to leave us a review. Thanks! Danielle A. ★★★★★ Rene and Morales were wonderful! Super helpful in getting our commercial HVAC working again and troubleshooting the main issue with why the heat wasn’t working. Super grateful for their ability to come the same day as well.Response from the ownerHi Danielle! We appreciate the review and are glad we could be of service! W. Peter I. ★★★★★ Kevin and David E were polite and fabulous. Thx you!Response from the ownerWe appreciate you taking the time to leave us a review. Thanks! Paul H. ★★★★★ Ruben and Esteban were extremely friendly and clear on what work they had done. Highly recommendedResponse from the ownerThank you for the review! We appreciate your feedback Paul. Letty C. ★★★★★ Anthony Manzo and Alessandro A great serviceResponse from the ownerWe are so glad to hear it! Thank you for your review! Peggy S. ★★★★★ James and Armand did a great job!Response from the ownerThank you so much, Peggy for the five-star review! Terry P. ★★★★★ David M and Michael S were both very detail-oriented with exceptional customer-service mentalities and communication skills. They clearly described their findings and what services they would be able to offer. I felt confident that they had thoroughly investigated our HVAC system issues and considered all possible solutions before offering their recommendations. Moreover, they provided recommendations in a manner that did not feel as though they were pressuring us into making a purchase on-the-spot but rather allowed us to come to a decision on a timeline that worked for us. As a team, they spent multiple hours evaluating our HVAC system and left no stone unturned or question unanswered.Response from the ownerWe're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us. Danielle D ★★★★★ Exceptional service; professional, courteous, and articulated the work in detail. Ivan D. And Daniel L are excellent. Highly recommended company and team. Thank you.3/28/2024 Daniel B., Ivan D. and Dio were fantastic. Excellent work!!Response from the ownerThanks for the positive review Danielle! Rodrigo C. ★★★★★ Thank you James H. For your work! The AC is absolutely working better and thank you for the finding a third filter that no one else before could! What a rockstar. Thank you for your labor, we'll see you in three months1Response from the ownerWe appreciate your feedback. Thank you for the review! Joe H. ★★★★★ Rene and Leo Morales show up early or on time, their attitude and work ethic provide satisfaction. They are very pleasant and know what they’re doing.Response from the ownerHi Joe! We appreciate the review and are glad we could be of service! Alana D. ★★★★★ Juan A and Marco did a great job. Friendly service and thorough.Response from the ownerWe appreciate your feedback. Thank you for the review! Martha M. ★★★★★ Shawn was fabulous. So professional and so careful of our home.Response from the ownerWe appreciate you taking the time to leave us a review. Thanks! Jill S. ★★★★★ Rene and Leo Morales did a great job today. Brody Pennell is the best!Response from the ownerThank you for the five-star review, Jill! Connie W. ★★★★★ Juan Molina was on time, professional, and picked up a problem with the voltage in our AC compressor voltage that would help prolong the life of the unit3/27/24Timothy, Josh M, and Kyle they were very thorough and answered our questions well.Great explainations and very pleasant.Response from the ownerThank you, Connie, for leaving us a 5-star rating and review! We are happy to service your home. Dan M. ★★★★★ Google does not allow multiple reviews, so editing this to update on the most recent visit.Jason and Armando were assigned and did a fantastic job. They were prompt, courteous and professional. They upheld the high-expectations that I have for Brody Pennell. They were both super friendly and through. They covered all of the expected work and also looked into another issue I was having. They were both able to provide solid advice on how to proceed.From a business standpoint, the scheduling, confirmation, and information regarding the visit was top notch. I felt informed every step of the way and the information was accurate.%%%%%%%%%%%%%%%%%%%%%%%%Review from 2023:This review is specific to the HVAC maintenance repair completed this spring. I setup the appoint and received confirmation and a reminder the day before. Once the technician was assigned, I received additional communication that they were on their way.Jose C. arrived and was prompt, courteous and professional. He chatted with us first to talk through what he was going to do, got a lay of the land and then went to work. He took time once he was completed to share his findings, the work he did and discuss next steps. He captured photos of the before and after and documented his work well.He also took the time to call dispatch/office to clarify some confusion, which was great. All in all, great experience from start to finish.Response from the ownerThank you, Dan for the five-star review! We appreciate the business. karen S. ★★★★★ Juan Molina, Mike Stafford, and Richie Salazar were exceedingly knowledgeable and efficient in servicing our HVAC. They used shoe covers and drop cloths so our condo was clean when they left!Response from the ownerThank you for the review! We appreciate your feedback karen. Eliette K. ★★★★★ Daniel and Pablo did a great job with the HVAC maintenance.Response from the ownerWe appreciate you taking the time to leave us a review. Thanks! Nathalie K. ★★★★★ James & Alberto were very courteous & thorough. Thank youNicole Karsenty LigetiResponse from the ownerThanks for the positive review! Obele A. ★★★★★ René and Leo Morales were fantastic! Very personable. Excellent customer service. They took the time to explain the situation and options for how to proceed. Stamp of approval granted.Response from the ownerHi Obele! We appreciate the review and are glad we could be of service! Christopher F. ★★★★★ Daniel Avila and Pablo Lopez provided very friendly and efficient service.Response from the ownerWe appreciate your feedback. Thank you for the review! Kathy I ★★★★★ I had to take the time to update my review and thank and compliment Ashton K. and his team of installers Mike, Raul, Elario, and Juan DS who installed our new furnace. Ashton’s knowledge and follow up has been fantastic. The installers workmanship was excellent. They were all professional and respectful and kept our home neat and clean after they finished the installation. The furnace is working perfectly. Our follow up appointments with Jose Rivera, Jonathan A. and Ramiro S. were also handled with the same professionalism.I would highly recommend Brody Pennell. The quality of their furnaces and workmanship are excellent.Juan Molina and Ashton K provided me with great service today. They were both very thorough and detailed in explaining the technical problems that were occurring with my heater. I was very pleased with their high level of service and professionalism.Response from the ownerThanks for the positive review Kathy! Jenny W. ★★★★★ Today when we had someone come to look at our ancient HVAC, I never imagined that we could be shown in great detail the inner workings of the thing. David Mars with his kit of diagnostic tools and his supervisor Fabio Lopez (I think is Lopez) showed us in photos and videos (even with a tiny camera on a gooseneck that showed inaccessible parts) and explained at length the significance of all the horrors we were looking at. We are now scheduled for installation of a new HVAC tomorrow. I’ll post again if my experience changes but so far we are impressed.Response from the ownerThank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us. Susan A. ★★★★★ Daniel B and Alessandro A were fantastic today! They did a great job doing the maintenance on my system and were just lovely to work with. Great job!ROSALINDA M. ★★★★★ As always Juan Molina provides exceptional service with thorough expertise and the most pleasant and courteous manner. He is. A credit to the BP brand of excellence in service.Response from the ownerThank you so much for taking the time to leave us a 5 star review! Mike B. ★★★★★ Timmothy was the best tech that ever came to service my system. He was friendly and thorough and went above and beyond to make sure the job was done to my satisfactionResponse from the ownerThank you so much for taking the time to leave us a 5 star review! Lori P. ★★★★★ Response from the ownerWe appreciate you taking the time to leave us a review. Thanks! Cristina P. ★★★★★ Juan Molinas and Dave ocampo came to my condo for my air maintenance. I’m so impressed with their politeness, care and knowledge. They went above and beyond my expectations. I highly recommend Brody Pennell.Response from the ownerWe are so glad to hear it! Thank you for your review! R A ★★★★★ I really enjoy the service guys here. David and Alex were really lovely and the last time Benny was so great. I was already planning on getting a new unit. Wasn’t a huge fan of the particular supervisor I dealt with in terms of sales, but we were able to finalize with Michael and I would like to believe we all have bad days. Michael made us feel much more confident. I will update when I have my new system. I do always appreciate that they are very respectful and adaptive to my medical needs.Response from the ownerThank you for the review! We appreciate your feedback R. Bill C. ★★★★★ Kevin and Robert Jadds showed up the same day, went underneath the house, and couldn't have been more pleasant and professional. I have signed up to use Brody for all my HVac needs going forward.Response from the ownerWe are so glad to hear it! Thank you for your review! Steve B. ★★★★★ Spencer, Mike and Ariel all were exemplarySpencer smartly contacted Mike to ascertain the full parameters of our problem and while waiting initiated with Ariel our condenser maintenance. And Mike presented us with options that satisfied our needs. Great teamResponse from the ownerWe appreciate your feedback. Thank you for the review! Arik M. ★★★★★ Timothy and Juan D. Did an excellent job cleaning my mini-split unit indoor and outdoor.Maria T. ★★★★★ Anthony Manzo David EThey did a great job trying to figure out how to fix. Great job guys!Response from the ownerThank you so much for your 5 Star review Maria! cynthia C. ★★★★★ Timothy TranJuan DejesusResponse from the ownerHi cynthia! We appreciate the review and are glad we could be of service! CRMCSYS ★★★★★ Marco Ayala (technician), Juan U. (apprentice) and their supervisor Ashton were courteous, patient and thorough. They reviewed the problems I have with my Carrier unit and explained why I needed it replaced. I was given the choice of 3 new models with price and labor for each. They offered to contact my HOA’s management company for the roof installation and will arrange a city inspection after the work is completed. I would not hesitate recommending Brody Pennell to family and friends.Response from the ownerThank you for the review! We appreciate your feedback CRMCSYS. Kerrie K. ★★★★★ Benny was thorough in his inspection, and he went over and above in answering my questions and giving me sound advice. His patience and professionalism are so rare these days. Thank YouResponse from the ownerWe appreciate you taking the time to leave us a review. Thanks! Dylan L. ★★★★★ Timothy Tran and Juan D. were exceptional!!!Response from the ownerThank you so much for taking the time to leave us a 5 star review! Joe B. ★★★★★ Excellent work!! Very cordial and informative. Super attentive. Right on time. All great.Response from the ownerHi Joe!We appreciate you taking the time to leave us a review. Thanks! Kimberly B. ★★★★★ Wanted to give a big thanks to Mike, Raul, Rosendo & Nathan from Brody Pennell Plumbing & Heating for the installation of our new HVAC system, the professionalism of the guys & quality of the installation was top notch!!!Response from the ownerThank you for taking the time to share your review with us! Isabel W. ★★★★★ Juan Molina and Freddy did a great job! Very clean and very respectful 🙂Response from the ownerHi Isabel! We appreciate the review and are glad we could be of service! Dagoberto V. ★★★★★ Great guys both Juan and Tony hope to see them next service stay safe ., great to deal with and very good knowledgeDavid O. ★★★★★ 3/22 - clean, fast, courteous job with Troy and Phil. Very polite and thorough! Another fantastic job by the people at BrodyYet another pleasant service experience with Marcos!!! Also told me about an air scrubber install that Brody can do as well.10/9: another great job by StevenResponse from the ownerThank you for leaving us a 5-star rating and review! We appreciate your business. Diane S. ★★★★★ Response from the ownerThank you so much for your 5 Star review Diane! M H. ★★★★★ Today Armando and Jadds provided the professional technical service that Brody Pennell has always delivered for years.Our A/C / Heating system is getting older, but the excellent routine maintenance and advice Brody Pennell has given me keeps everything running smoothly.Response from the ownerThank you for the review! We appreciate your feedback Martin. Khemsuay P. ★★★★★ 03.22.2024Juan Molina and Freddy are very god at what they do, freindly and knowledgeable.I really recommend them .Enmity is the best !!I really recommend himResponse from the ownerThank you Khemsuay! Deke S. ★★★★★ Rene & Leo. On time. Friendly. Respectful. A+++Response from the ownerThank you so much for taking the time to leave us a 5 star review! Mario Sanz S. ★★★★★ Very easy to connect and schedule an appointment for my heater maintenance.Maria was on time, very knowledgeable, friendly, and attentive to all my questions, providing clear responses to each.Response from the ownerWe are so glad to hear it! Thank you for your review! Mo S ★★★★★ Timothy and Mike provided one of the best customer experiences I ever had! Their kindness, thoroughness, knowledge, and expertise were top notch! They went beyond the call of duty and helped us tremendously! Thank you immensely!!Ellen C. ★★★★★ Rene and Leo were very kind and efficient!Response from the ownerWe appreciate you taking the time to leave us a review. Thanks! js_loader
Maggie G.
1711675784
Our new AC guys were great! Thank you Juan Molina and Richie for squeezing into our tight attic and for being so professional (and quiet!) during my work-from-home meeting!
Joe S.
1711667055
Steven and Phillip Y. Very professional and got the job done. I’m very happy thank you so much.
Ushma A.
1711663830
Jaun molina and Kyle mike and Raul Ibarra bros work well as a team and did a great install were the best and did an excellent job explaining the issues and finding solutions
Danielle A.
1711662970
Rene and Morales were wonderful! Super helpful in getting our commercial HVAC working again and troubleshooting the main issue with why the heat wasn’t working. Super grateful for their ability to come the same day as well.
W. Peter I.
1711656616
Kevin and David E were polite and fabulous. Thx you!
Paul H.
1711656181
Ruben and Esteban were extremely friendly and clear on what work they had done. Highly recommended
Letty C.
1711655993
Anthony Manzo and Alessandro A great service
Peggy S.
1711655360
James and Armand did a great job!
Terry P.
1711649483
David M and Michael S were both very detail-oriented with exceptional customer-service mentalities and communication skills. They clearly described their findings and what services they would be able to offer. I felt confident that they had thoroughly investigated our HVAC system issues and considered all possible solutions before offering their recommendations. Moreover, they provided recommendations in a manner that did not feel as though they were pressuring us into making a purchase on-the-spot but rather allowed us to come to a decision on a timeline that worked for us. As a team, they spent multiple hours evaluating our HVAC system and left no stone unturned or question unanswered.
Danielle D
1711649263
Exceptional service; professional, courteous, and articulated the work in detail. Ivan D. And Daniel L are excellent. Highly recommended company and team. Thank you.3/28/2024 Daniel B., Ivan D. and Dio were fantastic. Excellent work!!
Rodrigo C.
1711644777
Thank you James H. For your work! The AC is absolutely working better and thank you for the finding a third filter that no one else before could! What a rockstar. Thank you for your labor, we'll see you in three months1
Joe H.
1711642345
Rene and Leo Morales show up early or on time, their attitude and work ethic provide satisfaction. They are very pleasant and know what they’re doing.
Alana D.
1711577999
Juan A and Marco did a great job. Friendly service and thorough.
Martha M.
1711572741
Shawn was fabulous. So professional and so careful of our home.
Jill S.
1711572064
Rene and Leo Morales did a great job today. Brody Pennell is the best!
Connie W.
1711569518
Juan Molina was on time, professional, and picked up a problem with the voltage in our AC compressor voltage that would help prolong the life of the unit3/27/24Timothy, Josh M, and Kyle they were very thorough and answered our questions well.Great explainations and very pleasant.
Dan M.
1711565107
Google does not allow multiple reviews, so editing this to update on the most recent visit.Jason and Armando were assigned and did a fantastic job. They were prompt, courteous and professional. They upheld the high-expectations that I have for Brody Pennell. They were both super friendly and through. They covered all of the expected work and also looked into another issue I was having. They were both able to provide solid advice on how to proceed.From a business standpoint, the scheduling, confirmation, and information regarding the visit was top notch. I felt informed every step of the way and the information was accurate.%%%%%%%%%%%%%%%%%%%%%%%%Review from 2023:This review is specific to the HVAC maintenance repair completed this spring. I setup the appoint and received confirmation and a reminder the day before. Once the technician was assigned, I received additional communication that they were on their way.Jose C. arrived and was prompt, courteous and professional. He chatted with us first to talk through what he was going to do, got a lay of the land and then went to work. He took time once he was completed to share his findings, the work he did and discuss next steps. He captured photos of the before and after and documented his work well.He also took the time to call dispatch/office to clarify some confusion, which was great. All in all, great experience from start to finish.
karen S.
1711564697
Juan Molina, Mike Stafford, and Richie Salazar were exceedingly knowledgeable and efficient in servicing our HVAC. They used shoe covers and drop cloths so our condo was clean when they left!
Eliette K.
1711564203
Daniel and Pablo did a great job with the HVAC maintenance.
Nathalie K.
1711562137
James & Alberto were very courteous & thorough. Thank youNicole Karsenty Ligeti
Obele A.
1711555122
René and Leo Morales were fantastic! Very personable. Excellent customer service. They took the time to explain the situation and options for how to proceed. Stamp of approval granted.
Christopher F.
1711521527
Daniel Avila and Pablo Lopez provided very friendly and efficient service.
Kathy I
1711516687
I had to take the time to update my review and thank and compliment Ashton K. and his team of installers Mike, Raul, Elario, and Juan DS who installed our new furnace. Ashton’s knowledge and follow up has been fantastic. The installers workmanship was excellent. They were all professional and respectful and kept our home neat and clean after they finished the installation. The furnace is working perfectly. Our follow up appointments with Jose Rivera, Jonathan A. and Ramiro S. were also handled with the same professionalism.I would highly recommend Brody Pennell. The quality of their furnaces and workmanship are excellent.Juan Molina and Ashton K provided me with great service today. They were both very thorough and detailed in explaining the technical problems that were occurring with my heater. I was very pleased with their high level of service and professionalism.
Jenny W.
1711509954
Today when we had someone come to look at our ancient HVAC, I never imagined that we could be shown in great detail the inner workings of the thing. David Mars with his kit of diagnostic tools and his supervisor Fabio Lopez (I think is Lopez) showed us in photos and videos (even with a tiny camera on a gooseneck that showed inaccessible parts) and explained at length the significance of all the horrors we were looking at. We are now scheduled for installation of a new HVAC tomorrow. I’ll post again if my experience changes but so far we are impressed.
Susan A.
1711495997
Daniel B and Alessandro A were fantastic today! They did a great job doing the maintenance on my system and were just lovely to work with. Great job!
ROSALINDA M.
1711490429
As always Juan Molina provides exceptional service with thorough expertise and the most pleasant and courteous manner. He is. A credit to the BP brand of excellence in service.
Mike B.
1711477483
Timmothy was the best tech that ever came to service my system. He was friendly and thorough and went above and beyond to make sure the job was done to my satisfaction
Lori P.
1711433844
Cristina P.
1711418295
Juan Molinas and Dave ocampo came to my condo for my air maintenance. I’m so impressed with their politeness, care and knowledge. They went above and beyond my expectations. I highly recommend Brody Pennell.
R A
1711416532
I really enjoy the service guys here. David and Alex were really lovely and the last time Benny was so great. I was already planning on getting a new unit. Wasn’t a huge fan of the particular supervisor I dealt with in terms of sales, but we were able to finalize with Michael and I would like to believe we all have bad days. Michael made us feel much more confident. I will update when I have my new system. I do always appreciate that they are very respectful and adaptive to my medical needs.
Bill C.
1711410254
Kevin and Robert Jadds showed up the same day, went underneath the house, and couldn't have been more pleasant and professional. I have signed up to use Brody for all my HVac needs going forward.
Steve B.
1711405223
Spencer, Mike and Ariel all were exemplarySpencer smartly contacted Mike to ascertain the full parameters of our problem and while waiting initiated with Ariel our condenser maintenance. And Mike presented us with options that satisfied our needs. Great team
Arik M.
1711404349
Timothy and Juan D. Did an excellent job cleaning my mini-split unit indoor and outdoor.
Maria T.
1711401681
Anthony Manzo David EThey did a great job trying to figure out how to fix. Great job guys!
cynthia C.
1711397456
Timothy TranJuan Dejesus
CRMCSYS
1711393886
Marco Ayala (technician), Juan U. (apprentice) and their supervisor Ashton were courteous, patient and thorough. They reviewed the problems I have with my Carrier unit and explained why I needed it replaced. I was given the choice of 3 new models with price and labor for each. They offered to contact my HOA’s management company for the roof installation and will arrange a city inspection after the work is completed. I would not hesitate recommending Brody Pennell to family and friends.
Kerrie K.
1711390619
Benny was thorough in his inspection, and he went over and above in answering my questions and giving me sound advice. His patience and professionalism are so rare these days. Thank You
Dylan L.
1711387435
Timothy Tran and Juan D. were exceptional!!!
Joe B.
1711226631
Excellent work!! Very cordial and informative. Super attentive. Right on time. All great.
Kimberly B.
1711222248
Wanted to give a big thanks to Mike, Raul, Rosendo & Nathan from Brody Pennell Plumbing & Heating for the installation of our new HVAC system, the professionalism of the guys & quality of the installation was top notch!!!
Isabel W.
1711145412
Juan Molina and Freddy did a great job! Very clean and very respectful :)
Dagoberto V.
1711141678
Great guys both Juan and Tony hope to see them next service stay safe ., great to deal with and very good knowledge
David O.
1711136928
3/22 - clean, fast, courteous job with Troy and Phil. Very polite and thorough! Another fantastic job by the people at BrodyYet another pleasant service experience with Marcos!!! Also told me about an air scrubber install that Brody can do as well.10/9: another great job by Steven
Diane S.
1711134416
M H.
1711131246
Today Armando and Jadds provided the professional technical service that Brody Pennell has always delivered for years.Our A/C / Heating system is getting older, but the excellent routine maintenance and advice Brody Pennell has given me keeps everything running smoothly.
Khemsuay P.
1711129519
03.22.2024Juan Molina and Freddy are very god at what they do, freindly and knowledgeable.I really recommend them .Enmity is the best !!I really recommend him
Deke S.
1711126198
Rene & Leo. On time. Friendly. Respectful. A+++
Mario Sanz S.
1711125163
Very easy to connect and schedule an appointment for my heater maintenance.Maria was on time, very knowledgeable, friendly, and attentive to all my questions, providing clear responses to each.
Mo S
1711059929
Timothy and Mike provided one of the best customer experiences I ever had! Their kindness, thoroughness, knowledge, and expertise were top notch! They went beyond the call of duty and helped us tremendously! Thank you immensely!!
Ellen C.
1711057975
Rene and Leo were very kind and efficient!
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Maggie G.
1711675784
Our new AC guys were great! Thank you Juan Molina and Richie for squeezing into our tight attic and for being so professional (and quiet!) during my work-from-home meeting!
Joe S.
1711667055
Steven and Phillip Y. Very professional and got the job done. I’m very happy thank you so much.
Ushma A.
1711663830
Jaun molina and Kyle mike and Raul Ibarra bros work well as a team and did a great install were the best and did an excellent job explaining the issues and finding solutions
Danielle A.
1711662970
Rene and Morales were wonderful! Super helpful in getting our commercial HVAC working again and troubleshooting the main issue with why the heat wasn’t working. Super grateful for their ability to come the same day as well.
W. Peter I.
1711656616
Kevin and David E were polite and fabulous. Thx you!
Paul H.
1711656181
Ruben and Esteban were extremely friendly and clear on what work they had done. Highly recommended
Letty C.
1711655993
Anthony Manzo and Alessandro A great service
Peggy S.
1711655360
James and Armand did a great job!
Terry P.
1711649483
David M and Michael S were both very detail-oriented with exceptional customer-service mentalities and communication skills. They clearly described their findings and what services they would be able to offer. I felt confident that they had thoroughly investigated our HVAC system issues and considered all possible solutions before offering their recommendations. Moreover, they provided recommendations in a manner that did not feel as though they were pressuring us into making a purchase on-the-spot but rather allowed us to come to a decision on a timeline that worked for us. As a team, they spent multiple hours evaluating our HVAC system and left no stone unturned or question unanswered.
Danielle D
1711649263
Exceptional service; professional, courteous, and articulated the work in detail. Ivan D. And Daniel L are excellent. Highly recommended company and team. Thank you.3/28/2024 Daniel B., Ivan D. and Dio were fantastic. Excellent work!!
Rodrigo C.
1711644777
Thank you James H. For your work! The AC is absolutely working better and thank you for the finding a third filter that no one else before could! What a rockstar. Thank you for your labor, we'll see you in three months1
Joe H.
1711642345
Rene and Leo Morales show up early or on time, their attitude and work ethic provide satisfaction. They are very pleasant and know what they’re doing.
Alana D.
1711577999
Juan A and Marco did a great job. Friendly service and thorough.
Martha M.
1711572741
Shawn was fabulous. So professional and so careful of our home.
Jill S.
1711572064
Rene and Leo Morales did a great job today. Brody Pennell is the best!
Connie W.
1711569518
Juan Molina was on time, professional, and picked up a problem with the voltage in our AC compressor voltage that would help prolong the life of the unit3/27/24Timothy, Josh M, and Kyle they were very thorough and answered our questions well.Great explainations and very pleasant.
Dan M.
1711565107
Google does not allow multiple reviews, so editing this to update on the most recent visit.Jason and Armando were assigned and did a fantastic job. They were prompt, courteous and professional. They upheld the high-expectations that I have for Brody Pennell. They were both super friendly and through. They covered all of the expected work and also looked into another issue I was having. They were both able to provide solid advice on how to proceed.From a business standpoint, the scheduling, confirmation, and information regarding the visit was top notch. I felt informed every step of the way and the information was accurate.%%%%%%%%%%%%%%%%%%%%%%%%Review from 2023:This review is specific to the HVAC maintenance repair completed this spring. I setup the appoint and received confirmation and a reminder the day before. Once the technician was assigned, I received additional communication that they were on their way.Jose C. arrived and was prompt, courteous and professional. He chatted with us first to talk through what he was going to do, got a lay of the land and then went to work. He took time once he was completed to share his findings, the work he did and discuss next steps. He captured photos of the before and after and documented his work well.He also took the time to call dispatch/office to clarify some confusion, which was great. All in all, great experience from start to finish.
karen S.
1711564697
Juan Molina, Mike Stafford, and Richie Salazar were exceedingly knowledgeable and efficient in servicing our HVAC. They used shoe covers and drop cloths so our condo was clean when they left!
Eliette K.
1711564203
Daniel and Pablo did a great job with the HVAC maintenance.
Nathalie K.
1711562137
James & Alberto were very courteous & thorough. Thank youNicole Karsenty Ligeti
Obele A.
1711555122
René and Leo Morales were fantastic! Very personable. Excellent customer service. They took the time to explain the situation and options for how to proceed. Stamp of approval granted.
Christopher F.
1711521527
Daniel Avila and Pablo Lopez provided very friendly and efficient service.
Kathy I
1711516687
I had to take the time to update my review and thank and compliment Ashton K. and his team of installers Mike, Raul, Elario, and Juan DS who installed our new furnace. Ashton’s knowledge and follow up has been fantastic. The installers workmanship was excellent. They were all professional and respectful and kept our home neat and clean after they finished the installation. The furnace is working perfectly. Our follow up appointments with Jose Rivera, Jonathan A. and Ramiro S. were also handled with the same professionalism.I would highly recommend Brody Pennell. The quality of their furnaces and workmanship are excellent.Juan Molina and Ashton K provided me with great service today. They were both very thorough and detailed in explaining the technical problems that were occurring with my heater. I was very pleased with their high level of service and professionalism.
Jenny W.
1711509954
Today when we had someone come to look at our ancient HVAC, I never imagined that we could be shown in great detail the inner workings of the thing. David Mars with his kit of diagnostic tools and his supervisor Fabio Lopez (I think is Lopez) showed us in photos and videos (even with a tiny camera on a gooseneck that showed inaccessible parts) and explained at length the significance of all the horrors we were looking at. We are now scheduled for installation of a new HVAC tomorrow. I’ll post again if my experience changes but so far we are impressed.
Susan A.
1711495997
Daniel B and Alessandro A were fantastic today! They did a great job doing the maintenance on my system and were just lovely to work with. Great job!
ROSALINDA M.
1711490429
As always Juan Molina provides exceptional service with thorough expertise and the most pleasant and courteous manner. He is. A credit to the BP brand of excellence in service.
Mike B.
1711477483
Timmothy was the best tech that ever came to service my system. He was friendly and thorough and went above and beyond to make sure the job was done to my satisfaction
Lori P.
1711433844
Cristina P.
1711418295
Juan Molinas and Dave ocampo came to my condo for my air maintenance. I’m so impressed with their politeness, care and knowledge. They went above and beyond my expectations. I highly recommend Brody Pennell.
R A
1711416532
I really enjoy the service guys here. David and Alex were really lovely and the last time Benny was so great. I was already planning on getting a new unit. Wasn’t a huge fan of the particular supervisor I dealt with in terms of sales, but we were able to finalize with Michael and I would like to believe we all have bad days. Michael made us feel much more confident. I will update when I have my new system. I do always appreciate that they are very respectful and adaptive to my medical needs.
Bill C.
1711410254
Kevin and Robert Jadds showed up the same day, went underneath the house, and couldn't have been more pleasant and professional. I have signed up to use Brody for all my HVac needs going forward.
Steve B.
1711405223
Spencer, Mike and Ariel all were exemplarySpencer smartly contacted Mike to ascertain the full parameters of our problem and while waiting initiated with Ariel our condenser maintenance. And Mike presented us with options that satisfied our needs. Great team
Arik M.
1711404349
Timothy and Juan D. Did an excellent job cleaning my mini-split unit indoor and outdoor.
Maria T.
1711401681
Anthony Manzo David EThey did a great job trying to figure out how to fix. Great job guys!
cynthia C.
1711397456
Timothy TranJuan Dejesus
CRMCSYS
1711393886
Marco Ayala (technician), Juan U. (apprentice) and their supervisor Ashton were courteous, patient and thorough. They reviewed the problems I have with my Carrier unit and explained why I needed it replaced. I was given the choice of 3 new models with price and labor for each. They offered to contact my HOA’s management company for the roof installation and will arrange a city inspection after the work is completed. I would not hesitate recommending Brody Pennell to family and friends.
Kerrie K.
1711390619
Benny was thorough in his inspection, and he went over and above in answering my questions and giving me sound advice. His patience and professionalism are so rare these days. Thank You
Dylan L.
1711387435
Timothy Tran and Juan D. were exceptional!!!
Joe B.
1711226631
Excellent work!! Very cordial and informative. Super attentive. Right on time. All great.
Kimberly B.
1711222248
Wanted to give a big thanks to Mike, Raul, Rosendo & Nathan from Brody Pennell Plumbing & Heating for the installation of our new HVAC system, the professionalism of the guys & quality of the installation was top notch!!!
Isabel W.
1711145412
Juan Molina and Freddy did a great job! Very clean and very respectful :)
Dagoberto V.
1711141678
Great guys both Juan and Tony hope to see them next service stay safe ., great to deal with and very good knowledge
David O.
1711136928
3/22 - clean, fast, courteous job with Troy and Phil. Very polite and thorough! Another fantastic job by the people at BrodyYet another pleasant service experience with Marcos!!! Also told me about an air scrubber install that Brody can do as well.10/9: another great job by Steven
Diane S.
1711134416
M H.
1711131246
Today Armando and Jadds provided the professional technical service that Brody Pennell has always delivered for years.Our A/C / Heating system is getting older, but the excellent routine maintenance and advice Brody Pennell has given me keeps everything running smoothly.
Khemsuay P.
1711129519
03.22.2024Juan Molina and Freddy are very god at what they do, freindly and knowledgeable.I really recommend them .Enmity is the best !!I really recommend him
Deke S.
1711126198
Rene & Leo. On time. Friendly. Respectful. A+++
Mario Sanz S.
1711125163
Very easy to connect and schedule an appointment for my heater maintenance.Maria was on time, very knowledgeable, friendly, and attentive to all my questions, providing clear responses to each.
Mo S
1711059929
Timothy and Mike provided one of the best customer experiences I ever had! Their kindness, thoroughness, knowledge, and expertise were top notch! They went beyond the call of duty and helped us tremendously! Thank you immensely!!
Ellen C.
1711057975
Rene and Leo were very kind and efficient!
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