Canyon Country Heating and Air Conditioning Repair & Replacement

Showed up on time, clean, respectful, courteous, and knowledgeable. You couldn’t ask for anything better than that. I recommend them highly.

Juan Molina, my Technician, was very professional. Juan gave my Payne system a through inspection, changed my filter and , clearly explained the condition & limitations of my Payne HVAC system. Which I appreciated. Juan was very professional and personable. Very happy and will be asking for Juan when my maintenance appointments come up! He was a pleasure to deal with. Very conscientious & professional.

John did an amazing job! He was extremely professional, knowledgeable, and immediately diagnosed the problem with my heater.
He was able to change the part and fix the issue in 1 hour.
I would recommend his services anytime.

Oscar from Brody Pennel was great! Walked me through everything he was doing and was very knowledgeable.

Always on time, courteous and thorough.

Jonathan went over the top in examining my new HVAC to make sure everything was working properly. (It was!)

We had the pleasure of having Brody Pennell Technician, David Mares, perform our annual Comfort Club heater inspection. David’s review found carbon monoxide levels at the heating units and vent locations. He called his field supervisor, Kyle Rudolf, and requested his presence to further assess our system. Kyle performed a thorough inspection of the heater interiors with a digital borescope and captured images of locations that showed where leakage was occurring. He recommended replacing our system due to its age and explained our options. Both David’s and Kyle’s thorough information, explanations and politeness made our choice of replacing our system an easy one.

The crew of Frank Trejo, Jesus Farias and Edwin Cabra performed our installation. They were extremely diligent about keeping our residence clean and placed protection tarps
along the entire flooring leading to the attic installation entrance. The installation is outstanding and immaculate. Also, the operation of the system was explained at the end of the job. All the crew were extremely polite, and their work was outstanding.

It was a pleasure to have Brody Pennell perform our installation with their great crew. We feel fortunate having such an outstanding company taking care of our HVAC system.

New Review - 3/12/25

Brody Pennell technician Alberto Montalvo performed the service for our heat pump system this morning, 3/12, and did an excellent job. Upon completion, he explained everything that he did and also took the time to show photos detailing the condition of the system. He also provided an option to help prolong the life of our heat pumps. Alberto is extremely polite, knowledgeable and a great asset to Brody Pennell.

Justin and Marcus were excellent. They were clear and concise about the work they were doing and what needed to still be done.
Very respectful and helpful.

Chris did a great job! Thorough and very courteous. Will definitely ask for him next scheduled service !

Alejandro Amaro is a fabulous tech! He arrived on time, spent an hour and a half thoroughly inspecting and testing my entire HVAC system. He is polite, knowledgeable, and thorough. Thank you for sending Alejandro. J. Grant

David is an excellent technician and addressed all our questions and concerns. He did very through work, and I would highly recommend Brody.

Anthony Manzo Daniel B completed an exemplary job. They arrive a little early, walked through the process and I brought them to the roof. They were very respectful of our home with appropriate covers to the floor and transit areas. The installation was spot on, the new is a little smaller and we discussed Brody Pennel minor touch. Given I painted the entire home, I thanked them and noted I complete the touch up. The new a/c is amazing - quiet, purifies the air, changes the room temperature in less than ten minutes and I suspect the energy use will be substantially less because of the attached information. Thank you for Anthony and Daniel. The best!

They were polite, professional, and knowledgeable. They showed up on time and were easy to communicate with.

The technician (Giovanny) was terrific— very knowledgeable about our problem and our complicated heating/AC system. He finished the job quickly and.the charge was reasonable. If we have problems again, this is the company I will call. They have interesting subscription plan that ensures regular maintenance and lower costs in case of trouble. We’re giving serious thought to sign signing up for that.

Good quick service

Outstanding attention to detail and application of what was needed to help get my system up and running. Conducted all of interaction with professionalism and friendliness. Outstanding field op.

The gentleman Brody sent was personable, timely and knowledgeable.

Marco was a very nice man and great at his job.im glad I called them and the service was quick no complaints and will definitely refer someone who is in need of their help

I would highly recommend the services by this company! They answered the main phone line after normal business hours, they were polite & prompt. The technician arrived and was friendly, thorough, efficient and repaired the problem quickly. I give them a ten star!!!

My Brody Pennell technicians Ruben M. did a fantastic job today on servicing my heating unit. He arrived on time and was very professional. He worked quickly and efficiently. Overall, a great job.

Jeffery Orellana was excellent and did a great job. We will use him every time now.

May '24 We just had them replace our entire HVAC system at our commercial warehouse and they did a fabulous job. Mike I was very attentive to every detail and to all of my concerns. Raul I was the one who truly made the integration smooth by going above and beyond. Them and Pablo P, Segio S and Nathan C, all really cared about taking good care of my place. They're expensive but they're worth it. 5 more stars!

Anthony Contreras is a great service technician! He cares! Thank you!

Alberto M. was great! He has a pleasant demeanor, answered all my questions, and I was comfortable letting him do his job in the house while I worked at my desk. He showed me everything he worked on afterward and I'm happy and impressed by his work ethic. Satisfied customer. 🙂

Oh, and I live in and take care of Renee R.'s house currently so this review is in place of her.

Oscar Ortiz was very polite, professional and was able to quickly identify and address the issue we reported. Thank you Oscar for your great service!

Giovanna was excellent and the work got done very well. Thank you very much! 🙂

Had a new unit installed last year. Anthony C. and the team came back to check on it today. Took lots of photos of the unit on the roof, and did a good job explaining everything going on with my system. A+

Juan Molina and Daniel Real were very responsive, on-time, and did a good job fixing my probem.

Prompt report, thanks. Thorough, personable and professional.

Rene did an amazing job!

We used Brody Pennell to install new air ducts. Ashton was very professional and knowledgeable and explained everything thoroughly. The technicians Jose Rivera and Alessandro Ajtun did an excellent job. We are very pleased with the quality of their work.

Giovanny is a fantastic HVAC Technician!
He knew exactly what was the problem and had my system up and running perfect.
I only want Giovanny at my next service call.
He will become your best Technician i know that .
Thank you.

Marco was very thorough and was great at explaining what needed to be done.

What a professional service tech. I wish everything in life was this easy. Just excellent by every measure.

Ivan was exceptional! Explained everything in detail and was very professional! Signed up for maintenance program! Highly recommend and satisfied with service!

Just completed installation of new Carrier Furnace & AC units. The installation team arrived on time, and brought in additional team members to ensure they finished the job on time. Outstanding professionalism was demonstrated by Mike I., Raul I, Diego B., Alberto H., Ben T., and Rafael A.

Very pleased with Brody Pennell based on this interaction.

UPDATE: Called Brody Pennell when another furnace needed replacing. The quality and professionalism they demonstrate is well worth it. Again, work was completed on time, and they left everything they touched in better shape than when they found it!

Leo H. & Justin U. help resolve a technical issue with my AC with great service!

Kevin lopez provided an excelent service, explained everything well, he is knowledgeable and professional.
Thank you Kevin.

Jason was fantastic! Friendly, thorough, and on time. I highly recommend Brody Pennell.

Had my scheduled maintenance today. Kevin came out and was great - super professional, knowledgeable, etc. Had a sleeping baby at home and he did the whole thing super quietly as well! Thanks Kevin!

Ivan was great. He came out and got our system up and running. Then he took the time to explain exactly what he had done and gave us options moving forward.

Showed up on time and were professional.
Identified issues with the system that former HVAC contractors never mentioned

Very happy I chose Brody Pennell for our commercial HVAC needs at Back 2 Healthy Physical Therapy in Encino. From the point of scheduling to the arrival of the technicians, everything was very clear and they showed up when they said they would. This wasn't an easy task. Juan was the first technician to assess our issue. We have our HVAC units in the ceiling facing the opposite direction of the point of access. He decided he needed to come back with an additional technician and tactic to address our needs. Both Juan and Anthony showed up when they said they would, serviced our equipment as they said they would, and held the promise of the initial quoted fee even though more work was necessary. Brody Pennell was the third or fourth HVAC servicer in the area we called. The previous servicers came out for the initial assessment, promised to return, and NEVER returned. Just know you can trust Brody Pennell with your HVAC needs at a very fair price.