Customer Service Representative Careers


Full-time in Los Angeles
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Position Overview

Brody Pennell Heating & Air Conditioning is seeking a persuasive and expert communicator to support our growing Service Department. The ideal candidate will have inside sales experience, as this is a customer facing position that will require constant contact with our client base.

The Customer Service Representative (CSR) will qualify and set all appointments for our Service Technicians. The CSR will ensure that our service routes are always full, and built for success. They will also support the operation by answer client questions and concerns, and helping to find reasonable resolutions.

Duties & Responsibilities

  • Brody Pennell Heating & Air Conditioning is seeking a persuasive and expert communicator to support our growing Service Department.
  • Previous experience in the service industry (HVAC, plumbing, solar, etc.)
  • The Customer Service Representative (CSR) will qualify and set all appointments for our Service Technicians.
  • The CSR will ensure that our service routes are always full, and built for success.
  • The ideal candidate will have inside sales experience, as this is a customer facing position that will require constant contact with our client base.
  • They will also support the operation by answer client questions and concerns, and helping to find reasonable resolutions.
  • Rate of pay is $18-$22 depending on experience.
  • High school or equivalent (Preferred)

Benefits & Perks

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Salary Range

$3,200 to $4,300 per month depending upon experience.

Join Our Team


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We aren't comfortable until you are! To get started, give us a call at (310) 896-4911 or book online.

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Since 1945, Brody Pennell Heating & Air Conditioning has provided Los Angeles with award-winning HVAC service. Our team can service, repair, and install any brand heating and air conditioning system. We are here for you!

Office Hours

Mon – Fri: 7:00am – 5:00pm
Sat: 8:00am − 1:00pm
Sun: CLOSED

24/7 Emergency Service Available!

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