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The Five Most Common Furnace And Heating Problems

November 18, 2020

There is only one thing worse than having a faulty furnace: not understanding what the problem is. Furnace and heating systems are extremely complex machines, which is why it is critical to hire a licensed & insured HVAC company for heating repair. Still, there are some common heating problems we see repeatedly.

So what’s the culprit that’s causing your heater to go on the fritz? If we had to bet on it, it’d be one of these five common heating problems:

1. Thermostat Problems

Your thermostat could be the troublemaker. Those wall stats are the brain of your heating system, telling the system when to turn on, when to turn off, and how long to run. Then you have smart thermostats, which can do even more thinking and learning. So when your furnace acts funny, the thermostat is one of the first places to look. 

There are a few indicators that point to an issue with the thermostat: 

  • Digital thermostat has no power
  • System is short-cycling, or constantly turning on and off
  • Heater turns on, but turns off before it warms the entire home
  • Thermostat is changing the setpoint or mode, like it has a mind of its own!

The good news is that thermostat problems are an easy and affordable fix compared to other problems. During a repair, our expert team at Brody Pennell will check your thermostat first – and get it fixed up, or rule it out as the source of the problems.

2. Air Flow Problems

In a central heating system, warmth transfers from the furnace to the living spaces by way of air. So if air isn’t making it to your space, it’s no wonder you’re feeling chilly. 

There are many causes for airflow problems:

  • Problem with the fan stemming from fan motors, belts, and bearings
  • Trouble with the ductwork, like a blockage or leaks in the ducts
  • Issue with the grilles, vanes, or internal dampers causing unbalanced airflow

No matter the cause, if you have an airflow problem it can cause furnace overheating or poor heating control. One way you can test whether you have an airflow problem is by holding your hand or a piece of tissue up to the supply grilles. The amount of airflow should be about even from any outlet in your home. 

3. Clogged or Dirty Filters

Yes, a clean air filter really does impact the performance of your heater. One of the most common heating problems we see is a dirty, clogged filter. Not only is that bad for your IAQ, but it can seriously impact the energy usage and heat production of your heater. 

Filters are beneficial for keeping the air in your home clean. But left too long without replacing, and they can become an airflow obstruction. Replace your filters every 3 months at minimum. You should replace air filters more frequently if you have a household pet that sheds, or anyone in your household suffers from indoor allergens. 

4. Furnace or Heating System Pilot or Ignition Control Problems

For furnaces that generate heat using natural gas, there is a small flame that is kept lit all the time. We call this the pilot light. When the furnace turns on, it releases gas to the main burner, and the pilot light ignites the gas to provide heat. 

An issue with your pilot light or ignition can cut out heat altogether, or they can cause intermittent heating throughout the home. A reliable contractor with plenty of experience, positive reviews, and industry credentials will be able to spot and repair this problem right away. 

5. Lack of Maintenance

Just like any other important piece of equipment or electronics that you own, your HVAC system and furnace requires maintenance. Skipping on routine maintenance can lead to costly and unexpected breakdowns, and increased energy consumption and bills.

Unfortunately, maintenance is the type of thing you really wish you would have done… once it’s too late. At Brody Pennell, we know Los Angeles homeowners have much more on their mind than scheduling HVAC maintenance. That’s why we have the BPM Club, a membership program which ensures you get your annual AC and heating maintenance along with many other benefits. We’ll be the ones to remember to take care of your equipment, year-round.  

We Can Handle All the Common Heating Problems – And More

Brody Pennell is an established Los Angeles based business, serving our beloved city since 1945. You can bet we have the knowledge and experience to tackle any heating problem – whether it’s one of these common heating problems or a completely different issue. Call us and ask for an opinion – we’re friendly! If you’re ready for honest, old-school service, with the latest training and certifications, call Brody Pennell. Whenever you need us, we’re here.


About The Author

Brody Pennell

Since 1945, Brody Pennell Heating & Air Conditioning is the committed to helping homeowners in the greater Los Angeles area experience total home comfort. In 2021, the readers of the Los Angeles Times voted Brody Pennell the Best HVAC Company in the area.

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Mario M.
1713396460
Cesar C. & Juancho came out to repair my blower. Very professional technicians. They showed up on time and were successful with the install of the new parts. They tested the heater and AC before they left the house and made sure I was satisfied with their work. We’re happy and staying cool. Great job!
Deb R.
1713390969
Iftki and Angel O. were great 👍. If I need future service, I'm definitely requesting those 2 guys. They were very polite and kept me informed on what they were doing.
Esther N.
1713388204
Kevin Lopez was friendly efficient and knowledgable. He was fantastic. Thank you
OLIVIA A.
1713387848
Marcus was very professional, personable and thorough. He listened patiently and understood my concerns. Because of Marcus I have decided to replace my HVAC with Brody Pennell. He is an outstanding representative of your company.
David W.
1713386688
Giovanni did a very good job. He was on time, efficient and courteous, like all the Brody Pennell employees I've worked with have been.
Mary G.
1713386077
Rodrigo was at my house today,and he was fantastic!! On time and was very professional, and was able to answer all of my concerns today. Rodrigo had a lot of good suggestions!04/17/2024Ruben came out today for a maintenance inspection. He was very professional and friendly. He also explained a purifier system and how it works. Ruben had a lot of good suggestions! Thank you Ruben!
Steve A.
1713384782
HVAC above all, on time, respectful, knowledgeable - great team Daniel A & Hilton K
June M.
1713384246
Anthony Manzo and David E. are the best. They explained everything and were extremely professional. 5 Stars!!
Rori H.
1713379119
Thanks to all of the workers: Frank, Pascal, Jonathon, Ramiro, Jose Rivera, and Alessandro, that assisted in the new A/C, combustion vent addition, and small ventilation repair. On time, patient, and knowledgeable!
victoria F.
1713378557
Alessandro and jose rivera did a fantastic job! Thank you!
Jeff B.
1713378541
Louise G
1713312082
Superb service and very efficientAlex was an excellent technician…he was very knowledgeable and friendly and very helpfulUpdate 4/16: Kevin and Angel were wonderful, very helpful and knowledgeable. Will definitely ask for them again.
Estela N.
1713307133
Jose Rivera was helpful and fixed the issue with my new key pad and pump quickly and efficiently. He also made sure the remote access was working.
Maura L.
1713305706
Very knowledgeable and helpful!
Valencia M.
1713305546
Juan Molina was very thorough in his assessment of our heaters conditions. Was prompt and courteous.
Adam C.
1713305048
Great service from Michael I., Raul I., Jonathan A., Edwin C., Ramiro S. and Jesus F. -- excellent work done efficiently!
Israel
1713304719
RENÉ IS GREAT .
Cary T.
1713297820
Leo H and Tristen C were great!! Explained everything. Most important they did a terrific job!
Nancy H.
1713291151
Excellent work from both Stevens and David E. They did very thorough maintenance cleanup and before and after photos made it clear how necessary it is to do the twice yearly maintenance - will clearly keep system running at peak performance. Would recommend these two highly.
Bill B.
1713232027
Our technician Leonel was thorough in both accomplishing his goal of performing the seasonal tune-up on our system and updating my wife and me as to the overall health of our system. I found him to be competent, polite and trustworthy.
Egisia M El Basha H.
1713225482
Jose R.Pascul HGets on CRafa BPablo P. All excellent
Lauren K.
1713222854
Daniel B. went above and beyond fixing my air conditioning equipment today. He explained everything to me and made sure I knew exactly what he was doing throughout the process. My issue was tricky and he was able to figure it out and fix everything. Daniel is also incredibly kind and personable and made the process easy for me. I am completely satisfied with the service and will be contacting Daniel again for all my HVAC needs!
Mary H L.
1713221057
Ariel A. performed outstanding services! It was his first visit and he asked for an orientation which I thought was a very good approach. He wanted to make sure that he covered all the areas. We have been a customer of Brody Pennell for more than 30 years, and I can honestly say this young man is in the top 10% of the employees who have had the opportunity to service our home.
Margaret G.
1713219070
These guys are total pros. They know what they are doing and they explain everything clearly and the pricing is very transparent. Ivan and Jose C. are very friendly and efficient. I have just had a second very great experience with Armando. He came to maintain the heating system and was very thorough and efficient.4/15/2024: Ruben and Phil just came by to do maintenance on my ac system. They were so friendly and explained everything really well. They inspired total confidence. Another great Brody Pennell experience.
Rinzai-ji Zen C.
1713212152
We appreciate your recommendation of Ken. He demonstrated diligence and honesty throughout his time with us. I eagerly anticipate receiving the quote and reviewing its details. We look forward to the possibility of collaborating with Ken in the near future.
Andrea S.
1713210077
Jason, Hilton, And Leo were great. Polite and neat. All is well.
Michael C.
1713206188
Very professional and knowledgeable. We think the problem was solved due to high heat. Thank you
justin H.
1713205580
Armando and Benny were great. Highly recommend!
Mycroft
1713132842
Our old furnace was about at the end of its life. After discussion with our favorite technician Marco Ayala we decided to have a heat pump installed. A crew arrived this morning headed by Edwin Cabra. He was assisted by Diego B, S. Ramiro, Edgar H, Jonathan A. This team was well trained, worked well together and was finished this afternoon! Great job by all. That's why we have been customers for more than 15 years!!Update: there was a small issue with one of the wires. Ruben Medina found the issue and corrected it. Again Brody Pennell to the rescue! Thank you again!!Further update. Giovanny Quinterro found that the outlet being used had no power. He changed the outlet and we're back to having heat. Yay! Thank you once again!!
Daniel D.
1713054294
Diego B., Sergio S., Alberto H,. And Alex S. installed a brand new system in one of my units and replaced the piping. They took a job that's usually 2 days and did it in 6 hours. They were unobtrusive to the tenants, thorough, and genuinely nice guys. Works perfectly. Extra kudos to the guys for being cool with a couple of very friendly dogs that like to jump and lick. 10/10 would recommend.
Therese B.
1712963432
I just had David Mares here to service the A/C system that they installed 2 years ago. David was great at explaining all the pertinent information about the function and cleaning of my A/C / heating system. He took pictures to show me whatever potential issues there may be down the road. I would highly recommend Brody Pennell for the A/C / heating system and specifically David Mares as a technician.
Dominique Z.
1712961408
Juan Molina was wonderful and so helpful
Baden S.
1712961375
Ruben and Leo M were so great. So professional. So friendly. Great to work with
Jeff T.
1712961025
We just bought a complete HVAC system from Marcus at Brody Pennell and I've never felt better about a manager or a company, and I'm an exacting retired general contractor. Clear choices with zero pressure or upsellng, and character as solid as their well respected company, with the resources to back it up. Marcus was impressive with his expertise, and genuine honesty well beyond that of a company representative, as the kind of person you'd look for in a friend, who seems every bit as stable as this well established company. A real pleasure!
Nancy T.
1712960484
Kevin and David provided amazing customer service for our home in Beverly Hills. They were detailed, thorough, and did not try to rush through our appointment. I received text messages from David throughout their 3 hour visit with photos of the condition of our HVAC, areas of concern, and proof of filter changes! You really can't ask for more. These guys are the best and I would highly recommend them to anyone who needs HVAC maintenance/cleaning.
Nili H.
1712957739
Juan Romo was my technician. He was on time, thoughtful, clean and thorough. He was also very knowledgeable and answered my questions in detail. He took his time and didn’t rush. I’m always delighted with Brody Pennel’s service and recommend them highly. Today I had another service called by Ivan and Hilton And they were wonderful. Gave me a beautiful service and cleaned up as they went and tried to sell me a new filter which I’m for air purification
Joel S.
1712954903
Excellent service from Daniel and Maurice.
Kimberly A.
1712954768
Anthony Manzo was a very thorough and efficient technician. He was very helpful and I would highly recommend him .
Eric B.
1712952256
Once again, excellent service from Brody Pennell. David M. was great—helpful, friendly, and informative.
reyna C.
1712945385
Iván & Hilton were great !
Mike
1712944410
I signed up for a Brody Pennell service plan after they fixed my AC issue last year. I was very impressed with the easy scheduling and responsiveness from the team. Leo H. And Freddy came out today to do my annual AC maintenance, and they did another great job. I highly recommend working with this company!
Donna G.
1712884929
Very courteous, very professional and very thorough and clear in explaining all details.
william C.
1712878629
David Mares and Fabio Gomez were outstanding. Very detail oriented.
Angela B.
1712878029
Ariel A did my semiannual maintenance today. I was very pleased with how thorough he was throughout the process. He addressed Al, of my concerns.
samantha V.
1712873936
Last week we had Brody Pennell come and replace our heating system, I am glad that they sent an amazing crew. Rafael B, Rosendo V, Alessandro A, Nicolas and Jose Manuel. Very happy with the Company and their workers.
john D.
1712868398
My furnace would not start this am. I called for service at 9 am and Jose Rivera and Paul Pacheco arrived a few hours later. They diagnosed the problem as a flaky thermostat unit and replaced it. All if well now. Definitely 5 stars.
m T.
1712866112
Anthony Manzo any David Mares were great - a pleasure to work with. Knowledgeable professionals and nice guys. They did great work and we will request them for our next service.
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"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Mario M.
1713396460
Cesar C. & Juancho came out to repair my blower. Very professional technicians. They showed up on time and were successful with the install of the new parts. They tested the heater and AC before they left the house and made sure I was satisfied with their work. We’re happy and staying cool. Great job!
Deb R.
1713390969
Iftki and Angel O. were great 👍. If I need future service, I'm definitely requesting those 2 guys. They were very polite and kept me informed on what they were doing.
Esther N.
1713388204
Kevin Lopez was friendly efficient and knowledgable. He was fantastic. Thank you
OLIVIA A.
1713387848
Marcus was very professional, personable and thorough. He listened patiently and understood my concerns. Because of Marcus I have decided to replace my HVAC with Brody Pennell. He is an outstanding representative of your company.
David W.
1713386688
Giovanni did a very good job. He was on time, efficient and courteous, like all the Brody Pennell employees I've worked with have been.
Mary G.
1713386077
Rodrigo was at my house today,and he was fantastic!! On time and was very professional, and was able to answer all of my concerns today. Rodrigo had a lot of good suggestions!04/17/2024Ruben came out today for a maintenance inspection. He was very professional and friendly. He also explained a purifier system and how it works. Ruben had a lot of good suggestions! Thank you Ruben!
Steve A.
1713384782
HVAC above all, on time, respectful, knowledgeable - great team Daniel A & Hilton K
June M.
1713384246
Anthony Manzo and David E. are the best. They explained everything and were extremely professional. 5 Stars!!
Rori H.
1713379119
Thanks to all of the workers: Frank, Pascal, Jonathon, Ramiro, Jose Rivera, and Alessandro, that assisted in the new A/C, combustion vent addition, and small ventilation repair. On time, patient, and knowledgeable!
victoria F.
1713378557
Alessandro and jose rivera did a fantastic job! Thank you!
Jeff B.
1713378541
Louise G
1713312082
Superb service and very efficientAlex was an excellent technician…he was very knowledgeable and friendly and very helpfulUpdate 4/16: Kevin and Angel were wonderful, very helpful and knowledgeable. Will definitely ask for them again.
Estela N.
1713307133
Jose Rivera was helpful and fixed the issue with my new key pad and pump quickly and efficiently. He also made sure the remote access was working.
Maura L.
1713305706
Very knowledgeable and helpful!
Valencia M.
1713305546
Juan Molina was very thorough in his assessment of our heaters conditions. Was prompt and courteous.
Adam C.
1713305048
Great service from Michael I., Raul I., Jonathan A., Edwin C., Ramiro S. and Jesus F. -- excellent work done efficiently!
Israel
1713304719
RENÉ IS GREAT .
Cary T.
1713297820
Leo H and Tristen C were great!! Explained everything. Most important they did a terrific job!
Nancy H.
1713291151
Excellent work from both Stevens and David E. They did very thorough maintenance cleanup and before and after photos made it clear how necessary it is to do the twice yearly maintenance - will clearly keep system running at peak performance. Would recommend these two highly.
Bill B.
1713232027
Our technician Leonel was thorough in both accomplishing his goal of performing the seasonal tune-up on our system and updating my wife and me as to the overall health of our system. I found him to be competent, polite and trustworthy.
Egisia M El Basha H.
1713225482
Jose R.Pascul HGets on CRafa BPablo P. All excellent
Lauren K.
1713222854
Daniel B. went above and beyond fixing my air conditioning equipment today. He explained everything to me and made sure I knew exactly what he was doing throughout the process. My issue was tricky and he was able to figure it out and fix everything. Daniel is also incredibly kind and personable and made the process easy for me. I am completely satisfied with the service and will be contacting Daniel again for all my HVAC needs!
Mary H L.
1713221057
Ariel A. performed outstanding services! It was his first visit and he asked for an orientation which I thought was a very good approach. He wanted to make sure that he covered all the areas. We have been a customer of Brody Pennell for more than 30 years, and I can honestly say this young man is in the top 10% of the employees who have had the opportunity to service our home.
Margaret G.
1713219070
These guys are total pros. They know what they are doing and they explain everything clearly and the pricing is very transparent. Ivan and Jose C. are very friendly and efficient. I have just had a second very great experience with Armando. He came to maintain the heating system and was very thorough and efficient.4/15/2024: Ruben and Phil just came by to do maintenance on my ac system. They were so friendly and explained everything really well. They inspired total confidence. Another great Brody Pennell experience.
Rinzai-ji Zen C.
1713212152
We appreciate your recommendation of Ken. He demonstrated diligence and honesty throughout his time with us. I eagerly anticipate receiving the quote and reviewing its details. We look forward to the possibility of collaborating with Ken in the near future.
Andrea S.
1713210077
Jason, Hilton, And Leo were great. Polite and neat. All is well.
Michael C.
1713206188
Very professional and knowledgeable. We think the problem was solved due to high heat. Thank you
justin H.
1713205580
Armando and Benny were great. Highly recommend!
Mycroft
1713132842
Our old furnace was about at the end of its life. After discussion with our favorite technician Marco Ayala we decided to have a heat pump installed. A crew arrived this morning headed by Edwin Cabra. He was assisted by Diego B, S. Ramiro, Edgar H, Jonathan A. This team was well trained, worked well together and was finished this afternoon! Great job by all. That's why we have been customers for more than 15 years!!Update: there was a small issue with one of the wires. Ruben Medina found the issue and corrected it. Again Brody Pennell to the rescue! Thank you again!!Further update. Giovanny Quinterro found that the outlet being used had no power. He changed the outlet and we're back to having heat. Yay! Thank you once again!!
Daniel D.
1713054294
Diego B., Sergio S., Alberto H,. And Alex S. installed a brand new system in one of my units and replaced the piping. They took a job that's usually 2 days and did it in 6 hours. They were unobtrusive to the tenants, thorough, and genuinely nice guys. Works perfectly. Extra kudos to the guys for being cool with a couple of very friendly dogs that like to jump and lick. 10/10 would recommend.
Therese B.
1712963432
I just had David Mares here to service the A/C system that they installed 2 years ago. David was great at explaining all the pertinent information about the function and cleaning of my A/C / heating system. He took pictures to show me whatever potential issues there may be down the road. I would highly recommend Brody Pennell for the A/C / heating system and specifically David Mares as a technician.
Dominique Z.
1712961408
Juan Molina was wonderful and so helpful
Baden S.
1712961375
Ruben and Leo M were so great. So professional. So friendly. Great to work with
Jeff T.
1712961025
We just bought a complete HVAC system from Marcus at Brody Pennell and I've never felt better about a manager or a company, and I'm an exacting retired general contractor. Clear choices with zero pressure or upsellng, and character as solid as their well respected company, with the resources to back it up. Marcus was impressive with his expertise, and genuine honesty well beyond that of a company representative, as the kind of person you'd look for in a friend, who seems every bit as stable as this well established company. A real pleasure!
Nancy T.
1712960484
Kevin and David provided amazing customer service for our home in Beverly Hills. They were detailed, thorough, and did not try to rush through our appointment. I received text messages from David throughout their 3 hour visit with photos of the condition of our HVAC, areas of concern, and proof of filter changes! You really can't ask for more. These guys are the best and I would highly recommend them to anyone who needs HVAC maintenance/cleaning.
Nili H.
1712957739
Juan Romo was my technician. He was on time, thoughtful, clean and thorough. He was also very knowledgeable and answered my questions in detail. He took his time and didn’t rush. I’m always delighted with Brody Pennel’s service and recommend them highly. Today I had another service called by Ivan and Hilton And they were wonderful. Gave me a beautiful service and cleaned up as they went and tried to sell me a new filter which I’m for air purification
Joel S.
1712954903
Excellent service from Daniel and Maurice.
Kimberly A.
1712954768
Anthony Manzo was a very thorough and efficient technician. He was very helpful and I would highly recommend him .
Eric B.
1712952256
Once again, excellent service from Brody Pennell. David M. was great—helpful, friendly, and informative.
reyna C.
1712945385
Iván & Hilton were great !
Mike
1712944410
I signed up for a Brody Pennell service plan after they fixed my AC issue last year. I was very impressed with the easy scheduling and responsiveness from the team. Leo H. And Freddy came out today to do my annual AC maintenance, and they did another great job. I highly recommend working with this company!
Donna G.
1712884929
Very courteous, very professional and very thorough and clear in explaining all details.
william C.
1712878629
David Mares and Fabio Gomez were outstanding. Very detail oriented.
Angela B.
1712878029
Ariel A did my semiannual maintenance today. I was very pleased with how thorough he was throughout the process. He addressed Al, of my concerns.
samantha V.
1712873936
Last week we had Brody Pennell come and replace our heating system, I am glad that they sent an amazing crew. Rafael B, Rosendo V, Alessandro A, Nicolas and Jose Manuel. Very happy with the Company and their workers.
john D.
1712868398
My furnace would not start this am. I called for service at 9 am and Jose Rivera and Paul Pacheco arrived a few hours later. They diagnosed the problem as a flaky thermostat unit and replaced it. All if well now. Definitely 5 stars.
m T.
1712866112
Anthony Manzo any David Mares were great - a pleasure to work with. Knowledgeable professionals and nice guys. They did great work and we will request them for our next service.
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