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  • Serving Los Angeles for 75 Years

  • 24-Hour Emergency Service Available

  • Award-Winning Service

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Brody Pennell: Award Winning, Dependable, Professional

An HVAC company in the Los Angeles area for 75 years

Brody Pennell is the longest standing Carrier dealer in Los Angeles. We’ve been in business since 1945. Since day one, we have worked hard to provide quality HVAC servicing for our customers. Our technicians still wear collared shirts, they wear shoe covers whenever they enter a customers home, and they always operate with courtesy and professionalism.

We’ve done it that way since 1945 and we aren’t going to stop anytime soon.

We don’t just rely on our reputation. In our industry, it’s still all about providing quality results for a great price. To achieve this goal, we invest in learning the latest industry technology and best practices. It is this continued commitment to better serving our customers that best exemplifies who we are here at Brody Pennell.

There are no tricks or shortcuts to success in the HVAC industry. If you don’t provide fantastic customer service, charge an appropriate price and successfully service systems, you won’t last. We know because we’ve seen it and outlasted everyone in Los Angeles. Since 1945 we’ve given LA’s finest efficient and effective HVAC repair, maintenance and installations. This makes us LA’s longest standing Carrier dealership. No other company can claim to know the area or the industry better than us.

True HVAC Professionals

With collared shirts and covered shoes, Brody Pennell is customer service done right. We take so much pride in what we do, that we hold all of our technicians to the highest standard of integrity, transparency, and professionalism. And we’re always committed to getting better. We are a Carrier Factory Authorized Dealer. Less than 5% of Carrier dealers around the nation are honored with this distinction. Carrier Factory Authorized Dealers are held to the highest standard of operational efficiency, educational advancement, and customer service. If your HVAC contractor is a factory authorized dealer, you can know that they are a leader in industry best practices.

A Trusted Team

If it isn’t broken, don’t fix it. Our current team has been together for over 10 years. It’s no wonder that we have won Carrier’s President’s Award 14 years in a row. The President’s Award is a national award given to only the top Carrier dealers in the country. It focuses on dealers with the highest level of customer satisfaction, operational integrity, and dedication to training and industry expertise. All of our technicians are background checked before they are ever brought aboard and receive drug testing to ensure the highest degree of professionalism. Most of our technicians are NATE certified, meaning that they are up-to-date on the latest HVAC technology.

Schedule Service Today

Ready to get started with your service or repairs? Schedule your appointment online, or give us a call at (310) 896-4911.

Award Winning Service

From being only 1 of 2 contractors in all of North America to be awarded 14 consecutive President’s Award wins, to receiving the Russell Sigler Memorial Award 6 years in a row (2014-2019), there is no doubting Brody Pennell’s reputation among the nation’s most elite HVAC dealerships. The greatest part about these awards is that they do not focus on major sales numbers and growth. Rather, these HVAC contractor awards are given to dealers that exemplify characteristics of customer service, loyalty, business efficiency, and continued education. All of these characteristics benefit you, the customer.

To find out what it’s like to work with an industry leader in HVAC servicing, call one of our knowledgeable and courteous HVAC technicians in Los Angeles at (310) 896-4911.

Request Service

Please fill out the form below to request an estimate or schedule service.

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Google logo with 4.9 star rating
Facebook logo with 4.9 star rating
Yelp Logo with 4.8 star rating
Max B.
1713415161
We’d worked with three different HVAC companies prior to Brody Pennell (BP). We were told about a ton of issues and expensive fixes, including replacing the unit which is only 5 years old.We worked with Spencer from BP and he was great, helping us understand why the air had a faint odor. He was super thorough, took photos and videos explaining the work, and echoed what we knew about our unit - it’s not old, but it needs regular maintenance.Spencer triple cleaned our machine and the smell is gone. He wasn’t trying to sell us on work we didn’t need. It was affordable and effective which is really what’s important, he’s also an amiable guy.Five stars. I recommend.
Mario M.
1713396460
Cesar C. & Juancho came out to repair my blower. Very professional technicians. They showed up on time and were successful with the install of the new parts. They tested the heater and AC before they left the house and made sure I was satisfied with their work. We’re happy and staying cool. Great job!
Deb R.
1713390969
Iftki and Angel O. were great 👍. If I need future service, I'm definitely requesting those 2 guys. They were very polite and kept me informed on what they were doing.
Esther N.
1713388204
Kevin Lopez was friendly efficient and knowledgable. He was fantastic. Thank you
OLIVIA A.
1713387848
Marcus was very professional, personable and thorough. He listened patiently and understood my concerns. Because of Marcus I have decided to replace my HVAC with Brody Pennell. He is an outstanding representative of your company.
David W.
1713386688
Giovanni did a very good job. He was on time, efficient and courteous, like all the Brody Pennell employees I've worked with have been.
Mary G.
1713386077
Rodrigo was at my house today,and he was fantastic!! On time and was very professional, and was able to answer all of my concerns today. Rodrigo had a lot of good suggestions!04/17/2024Ruben came out today for a maintenance inspection. He was very professional and friendly. He also explained a purifier system and how it works. Ruben had a lot of good suggestions! Thank you Ruben!
Steve A.
1713384782
HVAC above all, on time, respectful, knowledgeable - great team Daniel A & Hilton K
June M.
1713384246
Anthony Manzo and David E. are the best. They explained everything and were extremely professional. 5 Stars!!
Rori H.
1713379119
Thanks to all of the workers: Frank, Pascal, Jonathon, Ramiro, Jose Rivera, and Alessandro, that assisted in the new A/C, combustion vent addition, and small ventilation repair. On time, patient, and knowledgeable!
victoria F.
1713378557
Alessandro and jose rivera did a fantastic job! Thank you!
Jeff B.
1713378541
Louise G
1713312082
Superb service and very efficientAlex was an excellent technician…he was very knowledgeable and friendly and very helpfulUpdate 4/16: Kevin and Angel were wonderful, very helpful and knowledgeable. Will definitely ask for them again.
Estela N.
1713307133
Jose Rivera was helpful and fixed the issue with my new key pad and pump quickly and efficiently. He also made sure the remote access was working.
Maura L.
1713305706
Very knowledgeable and helpful!
Valencia M.
1713305546
Juan Molina was very thorough in his assessment of our heaters conditions. Was prompt and courteous.
Adam C.
1713305048
Great service from Michael I., Raul I., Jonathan A., Edwin C., Ramiro S. and Jesus F. -- excellent work done efficiently!
Israel
1713304719
RENÉ IS GREAT .
Cary T.
1713297820
Leo H and Tristen C were great!! Explained everything. Most important they did a terrific job!
Nancy H.
1713291151
Excellent work from both Stevens and David E. They did very thorough maintenance cleanup and before and after photos made it clear how necessary it is to do the twice yearly maintenance - will clearly keep system running at peak performance. Would recommend these two highly.
Bill B.
1713232027
Our technician Leonel was thorough in both accomplishing his goal of performing the seasonal tune-up on our system and updating my wife and me as to the overall health of our system. I found him to be competent, polite and trustworthy.
Egisia M El Basha H.
1713225482
Jose R.Pascul HGets on CRafa BPablo P. All excellent
Lauren K.
1713222854
Daniel B. went above and beyond fixing my air conditioning equipment today. He explained everything to me and made sure I knew exactly what he was doing throughout the process. My issue was tricky and he was able to figure it out and fix everything. Daniel is also incredibly kind and personable and made the process easy for me. I am completely satisfied with the service and will be contacting Daniel again for all my HVAC needs!
Mary H L.
1713221057
Ariel A. performed outstanding services! It was his first visit and he asked for an orientation which I thought was a very good approach. He wanted to make sure that he covered all the areas. We have been a customer of Brody Pennell for more than 30 years, and I can honestly say this young man is in the top 10% of the employees who have had the opportunity to service our home.
Margaret G.
1713219070
These guys are total pros. They know what they are doing and they explain everything clearly and the pricing is very transparent. Ivan and Jose C. are very friendly and efficient. I have just had a second very great experience with Armando. He came to maintain the heating system and was very thorough and efficient.4/15/2024: Ruben and Phil just came by to do maintenance on my ac system. They were so friendly and explained everything really well. They inspired total confidence. Another great Brody Pennell experience.
Rinzai-ji Zen C.
1713212152
We appreciate your recommendation of Ken. He demonstrated diligence and honesty throughout his time with us. I eagerly anticipate receiving the quote and reviewing its details. We look forward to the possibility of collaborating with Ken in the near future.
Andrea S.
1713210077
Jason, Hilton, And Leo were great. Polite and neat. All is well.
Michael C.
1713206188
Very professional and knowledgeable. We think the problem was solved due to high heat. Thank you
justin H.
1713205580
Armando and Benny were great. Highly recommend!
Mycroft
1713132842
Our old furnace was about at the end of its life. After discussion with our favorite technician Marco Ayala we decided to have a heat pump installed. A crew arrived this morning headed by Edwin Cabra. He was assisted by Diego B, S. Ramiro, Edgar H, Jonathan A. This team was well trained, worked well together and was finished this afternoon! Great job by all. That's why we have been customers for more than 15 years!!Update: there was a small issue with one of the wires. Ruben Medina found the issue and corrected it. Again Brody Pennell to the rescue! Thank you again!!Further update. Giovanny Quinterro found that the outlet being used had no power. He changed the outlet and we're back to having heat. Yay! Thank you once again!!
Daniel D.
1713054294
Diego B., Sergio S., Alberto H,. And Alex S. installed a brand new system in one of my units and replaced the piping. They took a job that's usually 2 days and did it in 6 hours. They were unobtrusive to the tenants, thorough, and genuinely nice guys. Works perfectly. Extra kudos to the guys for being cool with a couple of very friendly dogs that like to jump and lick. 10/10 would recommend.
Therese B.
1712963432
I just had David Mares here to service the A/C system that they installed 2 years ago. David was great at explaining all the pertinent information about the function and cleaning of my A/C / heating system. He took pictures to show me whatever potential issues there may be down the road. I would highly recommend Brody Pennell for the A/C / heating system and specifically David Mares as a technician.
Dominique Z.
1712961408
Juan Molina was wonderful and so helpful
Baden S.
1712961375
Ruben and Leo M were so great. So professional. So friendly. Great to work with
Jeff T.
1712961025
We just bought a complete HVAC system from Marcus at Brody Pennell and I've never felt better about a manager or a company, and I'm an exacting retired general contractor. Clear choices with zero pressure or upsellng, and character as solid as their well respected company, with the resources to back it up. Marcus was impressive with his expertise, and genuine honesty well beyond that of a company representative, as the kind of person you'd look for in a friend, who seems every bit as stable as this well established company. A real pleasure!
Nancy T.
1712960484
Kevin and David provided amazing customer service for our home in Beverly Hills. They were detailed, thorough, and did not try to rush through our appointment. I received text messages from David throughout their 3 hour visit with photos of the condition of our HVAC, areas of concern, and proof of filter changes! You really can't ask for more. These guys are the best and I would highly recommend them to anyone who needs HVAC maintenance/cleaning.
Nili H.
1712957739
Juan Romo was my technician. He was on time, thoughtful, clean and thorough. He was also very knowledgeable and answered my questions in detail. He took his time and didn’t rush. I’m always delighted with Brody Pennel’s service and recommend them highly. Today I had another service called by Ivan and Hilton And they were wonderful. Gave me a beautiful service and cleaned up as they went and tried to sell me a new filter which I’m for air purification
Joel S.
1712954903
Excellent service from Daniel and Maurice.
Kimberly A.
1712954768
Anthony Manzo was a very thorough and efficient technician. He was very helpful and I would highly recommend him .
Eric B.
1712952256
Once again, excellent service from Brody Pennell. David M. was great—helpful, friendly, and informative.
reyna C.
1712945385
Iván & Hilton were great !
Mike
1712944410
I signed up for a Brody Pennell service plan after they fixed my AC issue last year. I was very impressed with the easy scheduling and responsiveness from the team. Leo H. And Freddy came out today to do my annual AC maintenance, and they did another great job. I highly recommend working with this company!
Donna G.
1712884929
Very courteous, very professional and very thorough and clear in explaining all details.
william C.
1712878629
David Mares and Fabio Gomez were outstanding. Very detail oriented.
Angela B.
1712878029
Ariel A did my semiannual maintenance today. I was very pleased with how thorough he was throughout the process. He addressed Al, of my concerns.
samantha V.
1712873936
Last week we had Brody Pennell come and replace our heating system, I am glad that they sent an amazing crew. Rafael B, Rosendo V, Alessandro A, Nicolas and Jose Manuel. Very happy with the Company and their workers.
john D.
1712868398
My furnace would not start this am. I called for service at 9 am and Jose Rivera and Paul Pacheco arrived a few hours later. They diagnosed the problem as a flaky thermostat unit and replaced it. All if well now. Definitely 5 stars.
m T.
1712866112
Anthony Manzo any David Mares were great - a pleasure to work with. Knowledgeable professionals and nice guys. They did great work and we will request them for our next service.
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Service Request

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Max B.
1713415161
We’d worked with three different HVAC companies prior to Brody Pennell (BP). We were told about a ton of issues and expensive fixes, including replacing the unit which is only 5 years old.We worked with Spencer from BP and he was great, helping us understand why the air had a faint odor. He was super thorough, took photos and videos explaining the work, and echoed what we knew about our unit - it’s not old, but it needs regular maintenance.Spencer triple cleaned our machine and the smell is gone. He wasn’t trying to sell us on work we didn’t need. It was affordable and effective which is really what’s important, he’s also an amiable guy.Five stars. I recommend.
Mario M.
1713396460
Cesar C. & Juancho came out to repair my blower. Very professional technicians. They showed up on time and were successful with the install of the new parts. They tested the heater and AC before they left the house and made sure I was satisfied with their work. We’re happy and staying cool. Great job!
Deb R.
1713390969
Iftki and Angel O. were great 👍. If I need future service, I'm definitely requesting those 2 guys. They were very polite and kept me informed on what they were doing.
Esther N.
1713388204
Kevin Lopez was friendly efficient and knowledgable. He was fantastic. Thank you
OLIVIA A.
1713387848
Marcus was very professional, personable and thorough. He listened patiently and understood my concerns. Because of Marcus I have decided to replace my HVAC with Brody Pennell. He is an outstanding representative of your company.
David W.
1713386688
Giovanni did a very good job. He was on time, efficient and courteous, like all the Brody Pennell employees I've worked with have been.
Mary G.
1713386077
Rodrigo was at my house today,and he was fantastic!! On time and was very professional, and was able to answer all of my concerns today. Rodrigo had a lot of good suggestions!04/17/2024Ruben came out today for a maintenance inspection. He was very professional and friendly. He also explained a purifier system and how it works. Ruben had a lot of good suggestions! Thank you Ruben!
Steve A.
1713384782
HVAC above all, on time, respectful, knowledgeable - great team Daniel A & Hilton K
June M.
1713384246
Anthony Manzo and David E. are the best. They explained everything and were extremely professional. 5 Stars!!
Rori H.
1713379119
Thanks to all of the workers: Frank, Pascal, Jonathon, Ramiro, Jose Rivera, and Alessandro, that assisted in the new A/C, combustion vent addition, and small ventilation repair. On time, patient, and knowledgeable!
victoria F.
1713378557
Alessandro and jose rivera did a fantastic job! Thank you!
Jeff B.
1713378541
Louise G
1713312082
Superb service and very efficientAlex was an excellent technician…he was very knowledgeable and friendly and very helpfulUpdate 4/16: Kevin and Angel were wonderful, very helpful and knowledgeable. Will definitely ask for them again.
Estela N.
1713307133
Jose Rivera was helpful and fixed the issue with my new key pad and pump quickly and efficiently. He also made sure the remote access was working.
Maura L.
1713305706
Very knowledgeable and helpful!
Valencia M.
1713305546
Juan Molina was very thorough in his assessment of our heaters conditions. Was prompt and courteous.
Adam C.
1713305048
Great service from Michael I., Raul I., Jonathan A., Edwin C., Ramiro S. and Jesus F. -- excellent work done efficiently!
Israel
1713304719
RENÉ IS GREAT .
Cary T.
1713297820
Leo H and Tristen C were great!! Explained everything. Most important they did a terrific job!
Nancy H.
1713291151
Excellent work from both Stevens and David E. They did very thorough maintenance cleanup and before and after photos made it clear how necessary it is to do the twice yearly maintenance - will clearly keep system running at peak performance. Would recommend these two highly.
Bill B.
1713232027
Our technician Leonel was thorough in both accomplishing his goal of performing the seasonal tune-up on our system and updating my wife and me as to the overall health of our system. I found him to be competent, polite and trustworthy.
Egisia M El Basha H.
1713225482
Jose R.Pascul HGets on CRafa BPablo P. All excellent
Lauren K.
1713222854
Daniel B. went above and beyond fixing my air conditioning equipment today. He explained everything to me and made sure I knew exactly what he was doing throughout the process. My issue was tricky and he was able to figure it out and fix everything. Daniel is also incredibly kind and personable and made the process easy for me. I am completely satisfied with the service and will be contacting Daniel again for all my HVAC needs!
Mary H L.
1713221057
Ariel A. performed outstanding services! It was his first visit and he asked for an orientation which I thought was a very good approach. He wanted to make sure that he covered all the areas. We have been a customer of Brody Pennell for more than 30 years, and I can honestly say this young man is in the top 10% of the employees who have had the opportunity to service our home.
Margaret G.
1713219070
These guys are total pros. They know what they are doing and they explain everything clearly and the pricing is very transparent. Ivan and Jose C. are very friendly and efficient. I have just had a second very great experience with Armando. He came to maintain the heating system and was very thorough and efficient.4/15/2024: Ruben and Phil just came by to do maintenance on my ac system. They were so friendly and explained everything really well. They inspired total confidence. Another great Brody Pennell experience.
Rinzai-ji Zen C.
1713212152
We appreciate your recommendation of Ken. He demonstrated diligence and honesty throughout his time with us. I eagerly anticipate receiving the quote and reviewing its details. We look forward to the possibility of collaborating with Ken in the near future.
Andrea S.
1713210077
Jason, Hilton, And Leo were great. Polite and neat. All is well.
Michael C.
1713206188
Very professional and knowledgeable. We think the problem was solved due to high heat. Thank you
justin H.
1713205580
Armando and Benny were great. Highly recommend!
Mycroft
1713132842
Our old furnace was about at the end of its life. After discussion with our favorite technician Marco Ayala we decided to have a heat pump installed. A crew arrived this morning headed by Edwin Cabra. He was assisted by Diego B, S. Ramiro, Edgar H, Jonathan A. This team was well trained, worked well together and was finished this afternoon! Great job by all. That's why we have been customers for more than 15 years!!Update: there was a small issue with one of the wires. Ruben Medina found the issue and corrected it. Again Brody Pennell to the rescue! Thank you again!!Further update. Giovanny Quinterro found that the outlet being used had no power. He changed the outlet and we're back to having heat. Yay! Thank you once again!!
Daniel D.
1713054294
Diego B., Sergio S., Alberto H,. And Alex S. installed a brand new system in one of my units and replaced the piping. They took a job that's usually 2 days and did it in 6 hours. They were unobtrusive to the tenants, thorough, and genuinely nice guys. Works perfectly. Extra kudos to the guys for being cool with a couple of very friendly dogs that like to jump and lick. 10/10 would recommend.
Therese B.
1712963432
I just had David Mares here to service the A/C system that they installed 2 years ago. David was great at explaining all the pertinent information about the function and cleaning of my A/C / heating system. He took pictures to show me whatever potential issues there may be down the road. I would highly recommend Brody Pennell for the A/C / heating system and specifically David Mares as a technician.
Dominique Z.
1712961408
Juan Molina was wonderful and so helpful
Baden S.
1712961375
Ruben and Leo M were so great. So professional. So friendly. Great to work with
Jeff T.
1712961025
We just bought a complete HVAC system from Marcus at Brody Pennell and I've never felt better about a manager or a company, and I'm an exacting retired general contractor. Clear choices with zero pressure or upsellng, and character as solid as their well respected company, with the resources to back it up. Marcus was impressive with his expertise, and genuine honesty well beyond that of a company representative, as the kind of person you'd look for in a friend, who seems every bit as stable as this well established company. A real pleasure!
Nancy T.
1712960484
Kevin and David provided amazing customer service for our home in Beverly Hills. They were detailed, thorough, and did not try to rush through our appointment. I received text messages from David throughout their 3 hour visit with photos of the condition of our HVAC, areas of concern, and proof of filter changes! You really can't ask for more. These guys are the best and I would highly recommend them to anyone who needs HVAC maintenance/cleaning.
Nili H.
1712957739
Juan Romo was my technician. He was on time, thoughtful, clean and thorough. He was also very knowledgeable and answered my questions in detail. He took his time and didn’t rush. I’m always delighted with Brody Pennel’s service and recommend them highly. Today I had another service called by Ivan and Hilton And they were wonderful. Gave me a beautiful service and cleaned up as they went and tried to sell me a new filter which I’m for air purification
Joel S.
1712954903
Excellent service from Daniel and Maurice.
Kimberly A.
1712954768
Anthony Manzo was a very thorough and efficient technician. He was very helpful and I would highly recommend him .
Eric B.
1712952256
Once again, excellent service from Brody Pennell. David M. was great—helpful, friendly, and informative.
reyna C.
1712945385
Iván & Hilton were great !
Mike
1712944410
I signed up for a Brody Pennell service plan after they fixed my AC issue last year. I was very impressed with the easy scheduling and responsiveness from the team. Leo H. And Freddy came out today to do my annual AC maintenance, and they did another great job. I highly recommend working with this company!
Donna G.
1712884929
Very courteous, very professional and very thorough and clear in explaining all details.
william C.
1712878629
David Mares and Fabio Gomez were outstanding. Very detail oriented.
Angela B.
1712878029
Ariel A did my semiannual maintenance today. I was very pleased with how thorough he was throughout the process. He addressed Al, of my concerns.
samantha V.
1712873936
Last week we had Brody Pennell come and replace our heating system, I am glad that they sent an amazing crew. Rafael B, Rosendo V, Alessandro A, Nicolas and Jose Manuel. Very happy with the Company and their workers.
john D.
1712868398
My furnace would not start this am. I called for service at 9 am and Jose Rivera and Paul Pacheco arrived a few hours later. They diagnosed the problem as a flaky thermostat unit and replaced it. All if well now. Definitely 5 stars.
m T.
1712866112
Anthony Manzo any David Mares were great - a pleasure to work with. Knowledgeable professionals and nice guys. They did great work and we will request them for our next service.
×
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