Our lemon guarantees are designed to protect you against major breakdowns on the critical comfort system components, including: Furnace/Air Handler: If the heat exchange fails on your new furnace up to ten (10) years from the original date of installation, we will replace the entire furnace absolutely FREE. Ask your Comfort Consultant for details.
Air Conditioner/Heat Pump: If the compressor fails on your new air conditioner or heat pump up to two (2) years from the original date of installation, we will replace the entire outdoor unit absolutely FREE. Ask your Brody-Pennell Comfort Consultant for details.
If your new comfort system fails to keep you comfortable up to one (1) years after installation, Brody-Pennell will make unlimited attempts to resolve the issue. And, if we cannot resolve the issue with the existing equipment Brody-Pennell will replace the system with a new system of equal value absolutely free!
Warranty Protection Plans
Extended warranty protection plans improve your over-all comfort by protecting you from the costly expense of breakdowns in the years to come. Extended warranties include: parts, compressor, condenser coil, evaporator coil, heat exchanger and labor. Ask your Brody-Pennell Comfort Consultant for details.
1-Year Money Back Guarantee
If you are not satisfied with Brody-Pennell and/or your new comfort system for any reason within one (1) year of installation, Brody-Pennell will make unlimited attempts to resolve the issue (up to and including removing your new comfort system and refunding 100% of the purchase). Now that’s comfort!