The President’s Award, Carrier’s highest honor for its dealers, is designed to encourage self-analysis and reward dealerships who have excelled in customer relations. Its goal is to support business improvements and show gratitude for their customer loyalty. This award presents the opportunity for recipients to serve as role models, share “best practices” and otherwise offer peer mentoring to help cultivate excellence across dealer groups.
Carrier Spotlight on Brody-Pennell
Brody-Pennell is located in Los Angeles and services the entire metro area, and we employ only the best HVAC technicians, with the most experience, so when you need us, we are ready and available to service you. You’ll know the difference between Brody-Pennell and all the rest as soon as you call. Carrier is proud to present the 2016 President’s Award to Brody-Pennell. This is their tenth year in a row winning this prestigious award. Through their professionalism and quality-driven approach to all aspects of their business Brody-Pennell has shown a commitment to growth—of their own company as well as others’.
Many years of experience and dedication have made Brody-Pennell a leader in the HVAC industry, and 1 of only 2 HVAC contractors nationwide to receive the esteemed Carrier’s President’s Award 10 years in a row. Residential or Commercial, Brody-Pennell will meet all your needs for Heating, Cooling and Indoor Air Quality.
“This year’s recipients achieved their business goals while delivering exceptional customer value and successfully positioning the Carrier brand in their respective markets,” said Karie Johnson, manager, Programs and Promotions, Carrier North America Residential.
Brody-Pennell Receives the Russell Sigler Award
The Russell Sigler Award was created to recognize true icons in the HVAC industry. Russell Sigler is the owner of Russell Sigler, Inc, the distributer of Carrier equipment in the Southwestern US, and at 98 years old is still active in the business today. Mr. Sigler is one of the few people remaining who actually studied under Dr. Willis Carrier, the inventor of the modern air conditioning system in 1902. Given these credentials, Mr. Sigler knows what to look for in strong, reputable and distinguished heating and air conditioning contractors.
This prestigious award in his name, is presented to Carrier Factory Authorized Dealers who exhibit excellence in customer service, loyalty, sales growth and longevity. Brody-Pennell embodies and executes all of the above criteria in the commendable work they provide to residents in West Los Angeles, which is why they were chosen to receive the Russell Sigler Award, for the past 3 consecutive years (2014, 2015 & 2016).